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meantonio

can't get rid of CWS

16 posts in this topic

I think, when i see what ad-aware finds on my drives that my computer is infected with CWS... i've tried to search the internet to manage to uninstall it, but I'm really bad at computers & at english ! lol (no it's just a bit hard: i'm french).In fact i couldn't find any answer....

My internet explorer start page cannot be changed, a lot of pop-up windows open with lots of "spyware removal" ads & even some sexual "ads"! :eek: It also slows pretty much my computer & every log or text file opened with wordpad closes immediately.

I hope someone can help me.

thank u very much

 

PS: Here is my HJT log

 

 

Logfile of HijackThis v1.97.7

Scan saved at 15:18:01, on 30/07/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\mszl32.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe

C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

C:\WINDOWS\system32\ipzf.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\SAGEM\SAGEM F@st800\dslmon.exe

C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\WINDOWS\system32\ntvdm.exe

C:\Documents and Settings\Didier Lapie\Local Settings\Temp\Répertoire temporaire 3 pour hijackthis.zip\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jfqyy.dll/sp.html#96676

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://jfqyy.dll/index.html#96676

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/fr/fra/gen/default.htm

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://jfqyy.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jfqyy.dll/sp.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://jfqyy.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\jfqyy.dll/sp.html#96676

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {DB038D07-7678-ECF3-DACC-216F8F47927F} - C:\WINDOWS\system32\msrv.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\Fichiers communs\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [ipzf.exe] C:\WINDOWS\system32\ipzf.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKLM\..\RunOnce: [javazk.exe] C:\WINDOWS\javazk.exe

O4 - HKLM\..\RunOnce: [netqz32.exe] C:\WINDOWS\netqz32.exe

O4 - HKLM\..\RunOnce: [appuv.exe] C:\WINDOWS\system32\appuv.exe

O4 - HKLM\..\RunOnce: [mszl32.exe] C:\WINDOWS\mszl32.exe

O4 - HKLM\..\RunOnce: [winto32.exe] C:\WINDOWS\system32\winto32.exe

O4 - HKLM\..\RunOnce: [netgq.exe] C:\WINDOWS\netgq.exe

O4 - HKLM\..\RunOnce: [mfchl32.exe] C:\WINDOWS\mfchl32.exe

O4 - HKLM\..\RunOnce: [netkj.exe] C:\WINDOWS\netkj.exe

O4 - HKLM\..\RunOnce: [netoq.exe] C:\WINDOWS\netoq.exe

O4 - HKLM\..\RunOnce: [appro.exe] C:\WINDOWS\appro.exe

O4 - HKLM\..\RunOnce: [apicz.exe] C:\WINDOWS\apicz.exe

O4 - HKLM\..\RunOnce: [winjj32.exe] C:\WINDOWS\winjj32.exe

O4 - HKLM\..\RunOnce: [spybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck

O4 - Startup: ASE Scheduler.lnk = C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe

O4 - Global Startup: DSLMON.lnk = ?

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra 'Tools' menuitem: Console Java (Sun) (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O16 - DPF: PackageHtmlCab -

O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} -

O16 - DPF: {35F59C80-C1F2-4EEA-9981-686C7D5A9277} -

O16 - DPF: {3AEA6239-7D97-4B70-A342-A824B55E5A5B} -

O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab

O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab

O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.euro.dell.com/global/apps/s...er/PROFILER.CAB

O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} -

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {D9CA5D65-52BE-4790-BEA3-F3E2F5A76B02} (WebRecomendada Class) - http://62.97.81.200/dll/clickweb.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{B8F23796-23B3-4A14-9EEB-63F50FF66E52}: NameServer = 80.10.246.1 80.10.246.132

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I've just tried AboutBuster to get rid of those pop-ups. after several cleanings the start page changed with a new name res://zngnu.dll/index.html but it's still infected. here is my new HJT log

 

Logfile of HijackThis v1.97.7

Scan saved at 16:29:18, on 30/07/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\apicz.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe

C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

C:\WINDOWS\system32\ipzf.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\SAGEM\SAGEM F@st800\dslmon.exe

C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Didier Lapie\Local Settings\Temp\Répertoire temporaire 4 pour hijackthis.zip\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zngnu.dll/sp.html#96676

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://zngnu.dll/index.html#96676

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/fr/fra/gen/default.htm

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://zngnu.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zngnu.dll/sp.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://zngnu.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\zngnu.dll/sp.html#96676

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.fr/

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {B065FAFE-CC22-F793-EB86-CDC8D11BFBB5} - C:\WINDOWS\system32\javabl.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - (no file)

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\Fichiers communs\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [ipzf.exe] C:\WINDOWS\system32\ipzf.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKLM\..\RunOnce: [winjj32.exe] C:\WINDOWS\winjj32.exe

O4 - HKLM\..\RunOnce: [ieot.exe] C:\WINDOWS\ieot.exe

O4 - HKLM\..\RunOnce: [netoq.exe] C:\WINDOWS\netoq.exe

O4 - Startup: ASE Scheduler.lnk = C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe

O4 - Global Startup: DSLMON.lnk = ?

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra 'Tools' menuitem: Console Java (Sun) (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O16 - DPF: PackageHtmlCab -

O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} -

O16 - DPF: {35F59C80-C1F2-4EEA-9981-686C7D5A9277} -

O16 - DPF: {3AEA6239-7D97-4B70-A342-A824B55E5A5B} -

O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab

O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab

O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.euro.dell.com/global/apps/s...er/PROFILER.CAB

O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} -

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} -

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {D9CA5D65-52BE-4790-BEA3-F3E2F5A76B02} (WebRecomendada Class) - http://62.97.81.200/dll/clickweb.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{B8F23796-23B3-4A14-9EEB-63F50FF66E52}: NameServer = 80.10.246.1 80.10.246.132

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Hello please download the latest version of About:Buster and unzip it to your desktop. Don´t run it yet.

 

Move Hijack This to its own folder.Click My Computer, then C:\

In the menu bar, File->New->Folder.

That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ folder. Move hijack this there. Hijack this makes backups of everything you fix, these backups are saved in the same folder the program is.

 

How to use Ad-Aware to remove Spyware <= Please check this link for instructions on how to download, install and then use adaware. Don´t use it yet.

1 You already have Adaware installed. Make sure it's up to date. Just open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. You should now see Reference File # : 01R333 18.07.2004 or higher listed.

 

2 Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.

 

3. Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

Scroll down and find the service called "Network Security Service". When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. This service is installed by the malware. If this service is not listed go ahead with the next step.

 

4. Reboot to Safe Mode

How to start the computer in

Safe mode

 

 

5. Make sure your PC is configured to show hidden files

 

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.

Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"

Click "Apply" then "OK"

 

6.CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zngnu.dll/sp.html#96676

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://zngnu.dll/index.html#96676

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/fr/fra/gen/default.htm

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://zngnu.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zngnu.dll/sp.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://zngnu.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\zngnu.dll/sp.html#96676

O2 - BHO: (no name) - {B065FAFE-CC22-F793-EB86-CDC8D11BFBB5} - C:\WINDOWS\system32\javabl.dll

O4 - HKLM\..\Run: [ipzf.exe] C:\WINDOWS\system32\ipzf.exe

O4 - HKLM\..\RunOnce: [winjj32.exe] C:\WINDOWS\winjj32.exe

O4 - HKLM\..\RunOnce: [ieot.exe] C:\WINDOWS\ieot.exe

O4 - HKLM\..\RunOnce: [netoq.exe] C:\WINDOWS\netoq.exe

O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} -

O16 - DPF: {35F59C80-C1F2-4EEA-9981-686C7D5A9277} -

O16 - DPF: {3AEA6239-7D97-4B70-A342-A824B55E5A5B} -

O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} -

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} -

 

7. Delete the following files if present.

C:\WINDOWS\zngnu.dll

C:\WINDOWS\winjj32.exe

C:\WINDOWS\ieot.exe

C:\WINDOWS\netoq.exe

C:\WINDOWS\apicz.exe

C:\WINDOWS\system32\javabl.dll

C:\WINDOWS\system32\ipzf.exe

 

8. Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

 

9. Scan with Adaware and let it remove any bad files found.

 

10. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

 

 

Temporary Files

Temporary Internet Files

Recycle Bin

 

11. Reboot to normal mode, scan again with Hijack This and post a new log here.

 

12. Finally, do an online scan HERE. Let it remove any infected files found.

 

Replace Deleted Files

It is also possible that the infection may have deleted up to three files from your system. If these files are present, to be safe I suggest you overwrite them with a new copy.

 

Go here and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.

 

Download the Hoster from here Press 'Restore Original Hosts' and press 'OK'

Exit Program.

 

If you have Spybot S&D installed you may also need to replace one file.

Go here and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

 

Additionally, Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended.

Go to Internet Options/Security/Internet, press 'default level', then OK.

Now press "Custom Level."

In the ActiveX section, set the first option, 'Download signed controls', to 'Prompt; set the

second option, 'Download unsigned controls', to 'Disable'; and finally, set 'Initialize and Script ActiveX controls not marked as safe" to 'Disable'.

Edited by mmxx66

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thank u mmww66!

so far it seems to work. i hope it'll go on this way! :unsure:

as u asked, I post my new HJT log. You can see that i didn't manage to delete some lines (02 - 016).

once again thank you very much for your help!

ANTOINE

 

Logfile of HijackThis v1.97.7

Scan saved at 12:05:44, on 01/08/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Fichiers communs\Sonic\Update Manager\sgtray.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe

C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\SAGEM\SAGEM F@st800\dslmon.exe

C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Documents and Settings\Didier Lapie\Mes documents\Perso\antoine\hijackthis\HijackThis.exe

 

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)

O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)

O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - (no file)

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - (no file)

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\Fichiers communs\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Startup: ASE Scheduler.lnk = C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe

O4 - Global Startup: DSLMON.lnk = ?

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra 'Tools' menuitem: Console Java (Sun) (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O16 - DPF: PackageHtmlCab -

O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} -

O16 - DPF: {35F59C80-C1F2-4EEA-9981-686C7D5A9277} -

O16 - DPF: {3AEA6239-7D97-4B70-A342-A824B55E5A5B} -

O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab

O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.euro.dell.com/global/apps/s...er/PROFILER.CAB

O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} -

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} -

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {D9CA5D65-52BE-4790-BEA3-F3E2F5A76B02} -

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CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

 

O2 - BHO: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)

O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)

O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - (no file)

O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - (no file)

O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} -

O16 - DPF: {35F59C80-C1F2-4EEA-9981-686C7D5A9277} -

O16 - DPF: {3AEA6239-7D97-4B70-A342-A824B55E5A5B} -

O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} -

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} -

If you set these restrictions yourself, using a program like Spybot Search & Destroy or SpywareGuard, leave the following two 06 items; otherwise, FIX them both with HijackThis:

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

 

And post a new log please

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hello

thank you once again for your help

i tried to fix what you said (exept the two 06 lines since I use Spybot S&D) but when I restart my computer and do another scan the lines come back as following:

Logfile of HijackThis v1.97.7

Scan saved at 16:52:39, on 03/08/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Fichiers communs\Sonic\Update Manager\sgtray.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe

C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\SAGEM\SAGEM F@st800\dslmon.exe

C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Documents and Settings\Didier Lapie\Mes documents\Perso\antoine\hijackthis\HijackThis.exe

 

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)

O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)

O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - (no file)

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - (no file)

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\Fichiers communs\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Startup: ASE Scheduler.lnk = C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe

O4 - Global Startup: DSLMON.lnk = ?

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra 'Tools' menuitem: Console Java (Sun) (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O16 - DPF: PackageHtmlCab -

O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} -

O16 - DPF: {35F59C80-C1F2-4EEA-9981-686C7D5A9277} -

O16 - DPF: {3AEA6239-7D97-4B70-A342-A824B55E5A5B} -

O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab

O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.euro.dell.com/global/apps/s...er/PROFILER.CAB

O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} -

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} -

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {D9CA5D65-52BE-4790-BEA3-F3E2F5A76B02} -

 

 

 

:scratchhead:

Another point,(that I don't know if it's important) is that when I'm in SAFE MODE, logged as Administrator, HijackThis scan is :

 

Logfile of HijackThis v1.97.7

Scan saved at 16:50:48, on 03/08/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Documents and Settings\Didier Lapie\Mes documents\Perso\antoine\hijackthis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/fr/fra/gen/default.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.euro.dell.com/countries/fr/fra/gen/default.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.geocities.com/spyjunker/donate.html

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\Fichiers communs\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Global Startup: DSLMON.lnk = ?

O9 - Extra 'Tools' menuitem: Console Java (Sun) (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O16 - DPF: PackageHtmlCab -

O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab

O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.euro.dell.com/global/apps/s...er/PROFILER.CAB

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

 

Thank you for your help

antoine

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Your version of Hijack this is outdated. Please download version 1.98.0 from either of the following links:

LINK 1

or

LINK 2

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hello

I tried to fix once again the lines you said and after a reboot, but they keep coming back. here's my new HJT log with new version.

thank you for your help

antoine

 

 

Logfile of HijackThis v1.98.1

Scan saved at 14:08:38, on 04/08/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Fichiers communs\Sonic\Update Manager\sgtray.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe

C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\SAGEM\SAGEM F@st800\dslmon.exe

C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\Documents and Settings\Didier Lapie\Mes documents\Perso\antoine\hijackthis\new\HijackThis.exe

 

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)

O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)

O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - (no file)

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - (no file)

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\Fichiers communs\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Startup: ASE Scheduler.lnk = C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe

O4 - Global Startup: DSLMON.lnk = ?

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)

O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O16 - DPF: PackageHtmlCab -

O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} -

O16 - DPF: {35F59C80-C1F2-4EEA-9981-686C7D5A9277} -

O16 - DPF: {3AEA6239-7D97-4B70-A342-A824B55E5A5B} -

O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab

O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.euro.dell.com/global/apps/s...er/PROFILER.CAB

O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} -

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} -

O16 - DPF: {D9CA5D65-52BE-4790-BEA3-F3E2F5A76B02} -

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OK. Let´s do it manually. Download the Registry Search Tool here. Unzip it and run it. If your antivirus inteferes you may have to disable script blocking in the antivirus. Put the following in the search box:

 

{1C78AB3F-A857-482e-80C0-3A1E5238A565}

 

Post the results.

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here are the results you asked

 

REGEDIT4

; RegSrch.vbs © Bill James

 

; Registry search results for string "{1C78AB3F-A857-482e-80C0-3A1E5238A565}" 04/08/2004 20:47:40

 

; NOTE: This file will be deleted when you close WordPad.

; You must manually save this file to a new location if you want to refer to it again later.

; (If you save the file with a .reg extension, you can use it to restore any Registry changes you make to these values.)

 

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{1C78AB3F-A857-482E-80C0-3A1E5238A565}]

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1C78AB3F-A857-482e-80C0-3A1E5238A565}]

 

 

Thank you

antoine

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Copy and paste the information in the quote box to notepad. Save it to your desktop as Type All files and name it clean.reg. Then doubleclick it and grant permission to merge the registry entries. Then post another hijackthis log.

REGEDIT4

 

 

 

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1C78AB3F-A857-482e-80C0-3A1E5238A565}]

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It's done, here's my new HJT log.

thank you for your help.

antoine

 

 

Logfile of HijackThis v1.98.1

Scan saved at 00:20:45, on 05/08/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe

C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\SAGEM\SAGEM F@st800\dslmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\PerfectAed\PerfectAed.exe

C:\Program Files\PerfectAed\Codecs\lame.exe

C:\Documents and Settings\Didier Lapie\Mes documents\Perso\antoine\hijackthis\new\HijackThis.exe

 

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)

O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)

O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - (no file)

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - (no file)

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\Fichiers communs\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Global Startup: DSLMON.lnk = ?

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)

O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O16 - DPF: PackageHtmlCab -

O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} -

O16 - DPF: {35F59C80-C1F2-4EEA-9981-686C7D5A9277} -

O16 - DPF: {3AEA6239-7D97-4B70-A342-A824B55E5A5B} -

O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab

O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.euro.dell.com/global/apps/s...er/PROFILER.CAB

O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} -

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} -

O16 - DPF: {D9CA5D65-52BE-4790-BEA3-F3E2F5A76B02} -

O17 - HKLM\System\CCS\Services\Tcpip\..\{B8F23796-23B3-4A14-9EEB-63F50FF66E52}: NameServer = 80.10.246.1 80.10.246.132

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Ok, now the next four.

 

Copy and paste the information in the quote box to notepad. Save it to your desktop as Type All files and name it clean2.reg. Then doubleclick it and grant permission to merge the registry entries. Then post another hijackthis log.

 

REGEDIT4

 

 

 

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]

 

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]

 

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8F4E5661-F99E-4B3E-8D85-0EA71C0748E4}]

 

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F7F808F0-6F7D-442C-93E3-4A4827C2E4C8}]

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some lines disappeared when doing it but after a restart :huh: , the HJT log is:

 

 

 

Logfile of HijackThis v1.98.1

Scan saved at 09:41:08, on 05/08/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Fichiers communs\Sonic\Update Manager\sgtray.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe

C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\SAGEM\SAGEM F@st800\dslmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\Documents and Settings\Didier Lapie\Mes documents\Perso\antoine\hijackthis\new\HijackThis.exe

 

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)

O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)

O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - (no file)

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - (no file)

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\Fichiers communs\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Global Startup: DSLMON.lnk = ?

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)

O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O16 - DPF: PackageHtmlCab -

O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} -

O16 - DPF: {35F59C80-C1F2-4EEA-9981-686C7D5A9277} -

O16 - DPF: {3AEA6239-7D97-4B70-A342-A824B55E5A5B} -

O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab

O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.euro.dell.com/global/apps/s...er/PROFILER.CAB

O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} -

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} -

O16 - DPF: {D9CA5D65-52BE-4790-BEA3-F3E2F5A76B02} -

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Sorry I never got the reply notification, if you still have problems post a fresh log please.

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it's kind of you to have replied

as i had no reply, i started a new topic (still CWS?), and you have yet replied to it.

thank you very much

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