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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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Search Assistant that won't go away

4 posts in this topic

I've tried hard at removing an ad/link/search bar from IE

and suceeded in making it no longer appear, however there are still suspicious happenings


HiJack This detected this:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.yjztpxlygnwrnhssezs.com/xI7bN2R.../So1lL81eq.html


(delete it and it reappears)


which looks like it belongs to the same parasite,

and Spybot detects a change in registry setting a new random URL every few seconds (maybe a 30s interval?) which i continually deny which prevents the bar from reappearing (this is very annoying in itself)


Search & Destroy didn't remove it, niether did Adaware, Spyware Doctor didn't find it either


There are also two IEXPLORE.EXE processes running in taskmanager even when IE isn't open, end one process and it reappears again (is this normal?)


any ideas as to what is causing this?

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We need a closer look at what's happening.

Please download Hijack this

Copy it into its own folder, doubleclick HijackThis.exe, and hit "Scan".


When the scan is finished, the "Scan" button will change into a "Save Log" button.

Press that, save the log, do Ctrl-A to Select All, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.

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Logfile of HijackThis v1.98.0

Scan saved at 10:29:35 AM, on 31/07/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Unable to get Internet Explorer version!


Running processes:








C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Apache Group\Apache2\bin\Apache.exe





C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE



C:\Program Files\Apache Group\Apache2\bin\Apache.exe


C:\Program Files\Common Files\Symantec Shared\SymTray.exe


C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe





C:\Program Files\Winamp\winampa.exe


F:\Program Files\D-Tools\daemon.exe

C:\Program Files\Messenger Plus! 3\MsgPlus.exe

C:\Program Files\Nokia\Nokia PC Suite 5\DataLayer.exe

C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Common Files\Nokia\Services\ServiceLayer.exe

C:\Program Files\MSN Messenger\msnmsgr.exe


C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe

C:\Program Files\GetRight\getright.exe

C:\Program Files\Apache Group\Apache2\bin\ApacheMonitor.exe

C:\Program Files\PIXELA\PTP Manager\PixePtpManager.exe

C:\Program Files\GetRight\getright.exe

C:\Program Files\Mercora\MercoraClient.exe






C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\PowerArchiver\POWERARC.EXE



R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://tlpemztutnkm.org/xI7bN2RfyAAUDxLBiW.../So1lL81eq.html

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE

O4 - HKLM\..\Run: [symTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"

O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL

O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [iTunesHelper] F:\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe

O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe

O4 - HKLM\..\Run: [Wallpaper XE] C:\Program Files\Amic Games\WallpaperXe\WallpaperXe.exe -tray

O4 - HKLM\..\Run: [DAEMON Tools-1033] "F:\Program Files\D-Tools\daemon.exe" -lang 1033

O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"

O4 - HKLM\..\Run: [Mirabilis ICQ] C:\COMMUN~1\ICQ\ICQNet.exe

O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Nokia\Nokia PC Suite 5\DataLayer.exe

O4 - HKLM\..\Run: [Nokia Tray Application] C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [Joy remote] C:\PROGRA~1\DELETE~1\hope size platform.exe

O4 - HKCU\..\Run: [sTYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide

O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\PROGRA~1\MOZILLA.ORG\MOZILLA\MOZILLA.EXE" -turbo

O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - Startup: Mercora Network.lnk = C:\Program Files\Mercora\MercoraClient.exe

O4 - Global Startup: Acrobat Assistant.lnk = Adobe\Acrobat 5.0\Distillr\AcroTray.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE

O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe

O4 - Global Startup: Monitor Apache Servers.lnk = Apache Group\Apache2\bin\ApacheMonitor.exe

O4 - Global Startup: PTP Manager.lnk = PIXELA\PTP Manager\PixePtpManager.exe

O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Office\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm

O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll

O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\COMMUN~1\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\COMMUN~1\ICQ\ICQ.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab

O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab

O16 - DPF: {3CA6DFF6-C6B0-11D4-8035-0050BF0BA18C} (BMSPX Control) -

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll

O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partner...lls/install.cab

O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{F9B1BEF7-4EBB-4525-856E-428568D88369}: NameServer =

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