• Announcements

    • Budfred

      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
    • Budfred

      PLEASE READ - Reversing upgrade   02/23/2017

      We have found that this new upgrade is somewhat of a disaster.  We are finding lots of glitches in being able to post and administer the forum.  Additionally, there are new costs associated with the upgrade that we simply cannot afford.  As a result, we have decided to reverse course and go back to the previous version of our software.  Since this will involve restoring it from a backup, we will lose posts that have been added since January 30 or possibly even some before that.    If you started a topic during that time, we urge you to make backups of your posts and you will need to start the topics over again after the change.  You can simply paste the copies of your posts that you created at that point.    If you joined the forum this month, you will need to re-register since your membership will be lost along with the posts.  Since you have a concealed password, we cannot simply restore your membership for you.   We are going to backup as much as we can so that it will reduce inconvenience for our members.  Unfortunately we cannot back everything up since much will be incompatible with the old version of our software.  We apologize for the confusion and regret the need to do this even though it is not viable to continue with this version of the software.   We plan to begin the process tomorrow evening and, if it goes smoothly, we shouldn't be offline for very long.  However, since we have not done this before, we are not sure how smoothly it will go.  We ask your patience as we proceed.
Sign in to follow this  
Followers 0
Guest mdima230

Browser hijak restarting homepage res://

10 posts in this topic

Every time I close out internet explorer the homepage is reset to "res://vqkwk.dll/index.html#96676." I tried ad-aware and spy-bot to remove it, and several other things as well; however, these are not successful because the registries keep resetting to this homepage and the vqkwk.dll file keeps being remade. I have no idea how to get rid of this and I have been spending hours trying to figure it out. Please help.

Share this post


Link to post
Share on other sites

Hello

 

Let's have a look at a HijackThis Log.

 

If you don't already have HijackThis, Download HijackThis from here and create a log. Run the program, and press Scan. You will notice the Scan button will turn into a "Save Log" button. Save the log and Post that log onto this topic. DO NOT Delete or modify anything yet, as some of it is needed to keep your system in Good Shape.

Share this post


Link to post
Share on other sites

Logfile of HijackThis v1.97.7

Scan saved at 4:27:34 PM, on 7/30/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\Ati2evxx.exe

C:\WINDOWS\system32\HPConfig.exe

C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\HPQ\One-Touch\OneTouch.EXE

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\System32\carpserv.exe

C:\WINDOWS\system32\ntxf32.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\mfcek.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\k\Local Settings\Temporary Internet Files\Content.IE5\RU3X11F3\HijackThis[1].exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\vqkwk.dll/sp.html#96676

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://vqkwk.dll/index.html#96676

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://vqkwk.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\vqkwk.dll/sp.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://vqkwk.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\vqkwk.dll/sp.html#96676

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = "C:\Program Files\Outlook Express\msimn.exe"

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {1BA8FCDF-636C-D75A-2630-DA177CE41F76} - C:\WINDOWS\system32\apigm32.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s

O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [AutoTBar] C:\hp\bin\autotbar.exe

O4 - HKLM\..\Run: [ntxf32.exe] C:\WINDOWS\system32\ntxf32.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKLM\..\RunOnce: [mfcek.exe] C:\WINDOWS\mfcek.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: &Maintain Block List... - C:\PROGRA~1\AdShield\AdShield\maintain.htm

O8 - Extra context menu item: Add to &Block List... - C:\PROGRA~1\AdShield\AdShield\suppress.htm

O8 - Extra context menu item: Add to &Exclude List... - C:\PROGRA~1\AdShield\AdShield\restrict.htm

O8 - Extra context menu item: AdShield Option &Settings... - C:\PROGRA~1\AdShield\AdShield\settings.htm

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O9 - Extra button: AdShield (HKCU)

O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe...etup1.0.0.8.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/get/shock...ash/swflash.cab

Share this post


Link to post
Share on other sites

Hello, move Hijack This to its own folder.Click My Computer, then C:\

In the menu bar, File->New->Folder.

That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ folder. Move hijack this there. Hijack this makes backups of everything you fix, these backups are saved in the same folder the program is.

 

Please download About:Buster and unzip it to your desktop. Don´t run it yet.

 

How to use Ad-Aware to remove Spyware <= Please check this link for instructions on how to download, install and then use adaware. Don´t use it yet.

1 You already have Adaware installed. Make sure it's up to date. Just open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. You should now see Reference File # : 01R333 18.07.2004 or higher listed.

 

2 Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.

 

3. Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

Scroll down and find the service called "Network Security Service". When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. This service is installed by the malware. If this service is not listed go ahead with the next step.

 

4. Reboot to Safe Mode

How to start the computer in

Safe mode

 

 

5. Make sure your PC is configured to show hidden files

 

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.

Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"

Click "Apply" then "OK"

 

6.CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\vqkwk.dll/sp.html#96676

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://vqkwk.dll/index.html#96676

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://vqkwk.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\vqkwk.dll/sp.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://vqkwk.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\vqkwk.dll/sp.html#96676

O2 - BHO: (no name) - {1BA8FCDF-636C-D75A-2630-DA177CE41F76} - C:\WINDOWS\system32\apigm32.dll

O4 - HKLM\..\Run: [ntxf32.exe] C:\WINDOWS\system32\ntxf32.exe

O4 - HKLM\..\RunOnce: [mfcek.exe] C:\WINDOWS\mfcek.exe

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe...etup1.0.0.8.cab

 

 

 

 

7. Delete the following files if present.

C:\WINDOWS\mfcek.exe

C:\WINDOWS\system32\ntxf32.exe

C:\WINDOWS\system32\apigm32.dll

C:\WINDOWS\system32\vqkwk.dll

 

 

 

8. Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

 

9. Scan with Adaware and let it remove any bad files found.

 

10. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

 

 

Temporary Files

Temporary Internet Files

Recycle Bin

 

11. Reboot to normal mode, scan again with Hijack This and post a new log here.

 

12. Finally, do an online scan HERE. Let it remove any infected files found.

 

Replace Deleted Files

It is also possible that the infection may have deleted up to three files from your system. If these files are present, to be safe I suggest you overwrite them with a new copy.

 

Go here and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.

 

Download the Hoster from here Press 'Restore Original Hosts' and press 'OK'

Exit Program.

 

If you have Spybot S&D installed you may also need to replace one file.

Go here and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

 

Additionally, Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended.

Go to Internet Options/Security/Internet, press 'default level', then OK.

Now press "Custom Level."

In the ActiveX section, set the first option, 'Download signed controls', to 'Prompt; set the

second option, 'Download unsigned controls', to 'Disable'; and finally, set 'Initialize and Script ActiveX controls not marked as safe" to 'Disable'.

 

Post a fresh HijackThis log and the AboutBuster report back here please.

Share this post


Link to post
Share on other sites

-- Scan 1 --------

About:Buster Version 2.0

Deleted Service Key Successfully!

Removed! : C:\WINDOWS\ajuba.dat

Removed! : C:\WINDOWS\tchdck.dat

Removed! : C:\WINDOWS\ufszx.dat

Removed! : C:\WINDOWS\ynrfdi.dat

Removed! : C:\WINDOWS\System32\tunxm.dat

Attempted Clean Of Temp folder.

Removed Uninstall Key (HSA)

Removed Uninstall Key (SE)

Removed Uninstall Key (SW)

Pages Reset... Done!

 

-- Scan 2 --------

About:Buster Version 2.0

Attempted Clean Of Temp folder.

Pages Reset... Done!

 

Logfile of HijackThis v1.98.0

Scan saved at 12:36:49 PM, on 7/31/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\Ati2evxx.exe

C:\WINDOWS\system32\HPConfig.exe

C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\HPQ\One-Touch\OneTouch.EXE

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\System32\carpserv.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\System32\wuauclt.exe

C:\HJT\hijackthis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s

O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [AutoTBar] C:\hp\bin\autotbar.exe

O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: &Maintain Block List... - C:\PROGRA~1\AdShield\AdShield\maintain.htm

O8 - Extra context menu item: Add to &Block List... - C:\PROGRA~1\AdShield\AdShield\suppress.htm

O8 - Extra context menu item: Add to &Exclude List... - C:\PROGRA~1\AdShield\AdShield\restrict.htm

O8 - Extra context menu item: AdShield Option &Settings... - C:\PROGRA~1\AdShield\AdShield\settings.htm

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra button: AdShield - {4FB6C25E-7B37-4c93-B592-16ECD8D18361} - C:\PROGRA~1\AdShield\AdShield\AdShield.dll (file missing) (HKCU)

O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com

Share this post


Link to post
Share on other sites

Good job!

 

You have RealPlayer running at Startup and this is not necessary. You can fix this with HJT, but you will also need to set it not to load in RealPlayer itself to keep it from resetting itself. This is the item to fix in HJT:

O4 - HKLM\..\Run: [TkBellExe] "C:\ProgramFiles\Common Files\Real\Update_OB\realsched.exe" –osboot

 

This item is considered to be resource hog that is not needed and it may be worthwhile to fix it with HJT. You will still be able to start it manually if you need it

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

 

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

 

And also see TonyKlein's good advice

So how did I get infected in the first place?

 

Good luck :D

Share this post


Link to post
Share on other sites

Sorry, it will be available soon

Share this post


Link to post
Share on other sites

Thank you so much for everything. You are the best!

Here is my final hijakthis log:

 

Logfile of HijackThis v1.98.0

Scan saved at 3:26:11 PM, on 7/31/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\Ati2evxx.exe

C:\WINDOWS\system32\HPConfig.exe

C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\HPQ\One-Touch\OneTouch.EXE

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\System32\carpserv.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\SpywareGuard\sgmain.exe

C:\Program Files\SpywareGuard\sgbhp.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\explorer.exe

C:\HJT\hijackthis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s

O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [AutoTBar] C:\hp\bin\autotbar.exe

O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: &Maintain Block List... - C:\PROGRA~1\AdShield\AdShield\maintain.htm

O8 - Extra context menu item: Add to &Block List... - C:\PROGRA~1\AdShield\AdShield\suppress.htm

O8 - Extra context menu item: Add to &Exclude List... - C:\PROGRA~1\AdShield\AdShield\restrict.htm

O8 - Extra context menu item: AdShield Option &Settings... - C:\PROGRA~1\AdShield\AdShield\settings.htm

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra button: AdShield - {4FB6C25E-7B37-4c93-B592-16ECD8D18361} - C:\PROGRA~1\AdShield\AdShield\AdShield.dll (file missing) (HKCU)

O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

Share this post


Link to post
Share on other sites

Good job!

your log is clean.

 

Your welcome

Glad we could help :D

Share this post


Link to post
Share on other sites
Sign in to follow this  
Followers 0