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      PLEASE READ - Reversing upgrade   02/23/2017

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RhanahJo

No Clue What is still there

5 posts in this topic

Spybot says its clean .. Norton says its clean ... IT still takes forever to load a web page and computer is jumpy (like from one thing to another)

 

I just downloaded Hijackthis and this is what I got :

 

 

Logfile of HijackThis v1.98.0

Scan saved at 9:51:27 PM, on 7/30/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\pctspk.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Ares\Ares.exe

C:\WINDOWS\System32\devldr32.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Documents and Settings\All Users\Documents\hjtlog.exe

c:\hijackthis\hijackthis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_page.ht...count_id=138828

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.ht...count_id=138828

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe

O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {6D1DA7A7-76AD-4749-A3CA-F317700888BE} - (no file)

O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - (no file)

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {F7AC6D6E-CC2C-9312-B04A-BE6B29FCC68C} - (no file)

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [WindUpdates] C:\Program Files\WindUpdates\WinUpdt.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php...5fcddba6ee2da02

O16 - DPF: {2119776A-F1AD-4FCD-9548-F1E1C615350C} - http://www.stop-sign.com/pub/download/stop-sign_stp.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/056f4317b970e9...ip/RdxIE601.cab

O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://static.flingstone.com/cab/2000XP/CDTInc/bridge.cab

O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://66.242.36.116/view22/View22RTE.cab

O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{DA0E0300-8BB4-4A26-98B2-A1D6641004D2}: NameServer = 199.120.120.4,199.120.120.3

O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - (no file)

O18 - Filter: text/html - {0CB99218-0490-475B-BBFE-C44D2B18338C} - (no file)

O18 - Filter: text/plain - {0CB99218-0490-475B-BBFE-C44D2B18338C} - (no file)

 

 

also I have this lsass.exe that is running in my system processes that I do not know what it goes to...

Any help at all would be appreciated ...

 

Thanks so much

 

 

RJ

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Hi RhanahJo

 

Messenger PLUS:

Messenger Plus is an add-on. It is not written by Microsoft. It installs spyware. LOP to be exact. You installed the Sponsor and you have spyware as a result.

 

It is still there. You need to uninstall it and then if you still want to use it, then reinstall and choose not to install the Sponsor.

 

First uninstall Plus via Add\remove

 

And now we have to uninstall the spyware it added.

 

 

Go to Add/remove programs and remove:

"Window Search" and *Win Tools*

You will be given a security code to insert, do so

And reboot when done.

 

If not there then use these two uninstallers:

 

http://lop.com/new_uninstall.exe

http://lop.com/toolbar_uninstall.exe

 

 

Download cwshredder here Close all browser windows and click on the fix/next button.

 

Press Ctrl+Alt+Del and 'end task' on any of the follow that are present:

MsgPlus.exe

WinUpdt.exe

Ares.exe

 

 

Go to add\remove and find and uninstall:

Web Rebates

 

 

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked.

Make sure all browser and all Windows Explorer windows are closed before fixing

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_page.ht...count_id=138828

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.ht...count_id=138828

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

 

O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)

 

O2 - BHO: (no name) - {6D1DA7A7-76AD-4749-A3CA-F317700888BE} - (no file)

O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - (no file)

 

O2 - BHO: (no name) - {F7AC6D6E-CC2C-9312-B04A-BE6B29FCC68C} - (no file)

 

O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"

 

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot<-----optional

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime<-----optional

 

O4 - HKLM\..\Run: [WindUpdates] C:\Program Files\WindUpdates\WinUpdt.exe

 

O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h

 

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE<-----optional

 

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm

 

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php...5fcddba6ee2da02

 

O16 - DPF: {2119776A-F1AD-4FCD-9548-F1E1C615350C} - http://www.stop-sign.com/pub/download/stop-sign_stp.cab

 

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/056f4317b970e9...ip/RdxIE601.cab

 

O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://static.flingstone.com/cab/2000XP/CDTInc/bridge.cab

 

O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - (no file)

O18 - Filter: text/html - {0CB99218-0490-475B-BBFE-C44D2B18338C} - (no file)

O18 - Filter: text/plain - {0CB99218-0490-475B-BBFE-C44D2B18338C} - (no file)

 

Make sure you can view hidden and system files: Instructions here

 

Then Boot to safe mode: Instructions here

 

Delete the following files\folders IF still present:

 

C:\Program Files\Messenger Plus! 2

C:\Program Files\WindUpdates <------folder

C:\Program Files\Ares <-----folder

 

Then reboot and use AdAware as described :

HERE

 

Spybot S&D

The download for Spybot S&D is available here: http://www.computercops.biz/downloads-file-108.html

 

Install by double-clicking on the downloaded file.

Run Spybot S&D from desktop icon or Start menu.

Press "Search for updates" button to get list of updates available.

Press "Download updates" button.

Close all IE windows and close & restart Spybot S&D.

Press "Check for problems" button.

Have SpyBot remove all it marks in red by pressing "Fix selected problems".

 

Close Spybot S&D, reboot your system .

 

Then use the Disk Cleanup Utility to empty all your Temp folders.

 

Then Disable system restore: Instructions here

Reboot

 

Enable System Restore.

 

Pls. post another log.

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lsass - lsass.exe - Process Information

Process File: lsass or lsass.exe

Process Name: Local Security Authority Service

Description: Windows Local Security Authority Server Process handles Windows security mechanisms. It verifies the validity of user logons to your computer or server. Technically, the software generates the process that is responsible for authenticating users for the Winlogon service.

Company: Microsoft Corp.

System Process: Yes

Security Risk ( Virus/Trojan/Worm/Adware/Spyware ): No

Common Errors: N/A

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I did most everything you said ....

except I cannot get the disk clean up to go ... it starts and then nothing .. I let it go for almost 2 hours and it never finished the first part (compress old)

 

here is the current log

 

 

Logfile of HijackThis v1.98.0

Scan saved at 1:58:00 AM, on 7/31/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\pctspk.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\System32\devldr32.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Documents and Settings\All Users\Documents\hjtlog.exe

c:\hijackthis\hijackthis.exe

 

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://66.242.36.116/view22/View22RTE.cab

O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{DA0E0300-8BB4-4A26-98B2-A1D6641004D2}: NameServer = 199.120.120.4,199.120.120.3

 

 

 

i really do appreciate your help in this ... not so fun journey!!

So where will it lead me next? ... smile

 

 

:) RJ

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Hi RhanahJo

 

Is looking good :)

 

Well then try it this way to clean up your temp. files etc.

 

browse to the C:\documents and settings\\User Name (repeat for all users)\local settings\temp folder and delete all files and folders in it.

Then browse to the C:\Windows\Temp folder and delete all files in it.

Then in internet explorer click tools>internet Options>General. Click on Delete Files make sure you get all offline content as well.

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