Jump to content


Photo

TWAIN-TECH removal help NEEDED!


  • Please log in to reply
7 replies to this topic

#1 chaoticfrosting

chaoticfrosting

    Member

  • Full Member
  • Pip
  • 11 posts

Posted 02 August 2004 - 11:41 AM

I have a P4 w/ Win Xp Pro. I have Adaware 6, Spybot 1.3, & Spy Sweeper 3.0. I have tried booting in safemode and scanning. I have been rid off all but Twain-Tech. I tried removing it from add/remove programs, but there was nothing there. I have gone through a couple of walkthroughs on this forum but all the files/dlls that I'm to remove/unregister are no there. Spy Sweeper is the only program that I have that finds it. It finds 1 spyware and 4 traces. Everytime I search it finds and removes the same thing. It actually only removes 1 trace. I don't know how to get rid of this thing! Please help. Thanks...

#2 PGPhantom

PGPhantom

    Superman of SWI

  • Emeritus
  • PipPipPipPipPip
  • 3,494 posts

Posted 06 August 2004 - 12:29 AM

  • Double click on "My Computer" to open it.
  • Double click on the local "C-Drive" to open it.
  • Click on "File" => "New Folder" and name it HJT. i.e. The folder will be C:\HJT.
  • Please download HijackThis from any of the following locations:
  • Install/Unzip it into C:\HJT.
  • Only run HijackThis from C:\HJT\HijackThis.exe. That way we can ensure that we have the backup files available in the event that they are needed.
  • Run HijackThis, click on scan and wait for the scan to finish.
  • The "Scan" button will change to "Save Log", click on it and simply press "Save" on the window that will appear.
  • Notepad will open with a copy of the log.
    • Click on "Edit" => "Select All".
    • Click on "Edit" => "Copy". This will copy the contents of the Notepad instance to the clipboard.
  • Please post your entire log here for analysis.


#3 chaoticfrosting

chaoticfrosting

    Member

  • Full Member
  • Pip
  • 11 posts

Posted 06 August 2004 - 09:32 PM

PGPhantom,

Thank you so much for replying to my post. :D I had almost given up hope. Here is my HJT log:

Logfile of HijackThis v1.97.7
Scan saved at 9:30:02 PM, on 8/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
D:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
D:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
D:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
D:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
D:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
D:\Program Files\Logitech\iTouch\iTouch.exe
D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
D:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\cidaemon.exe
D:\Program Files\Messenger\msmsgs.exe
D:\HJT\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AcctMgr] D:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [zBrowser Launcher] D:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "D:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKCU\..\Run: [LDM] D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [NBJ] "D:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [SpySweeper] "D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /1
O4 - HKLM\..\RunOnce: [DevconDefaultDB] READREG.EXE /PSCONV={NO} /NO_DEFPS
O4 - HKLM\..\RunOnce: [InstallShieldSetup] D:\PROGRA~1\INSTAL~1\{3FCAA~1\Setup.exe -rebootD:\PROGRA~1\INSTAL~1\{3FCAA~1\reboot.ini -l0x9
O4 - HKCU\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE
O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = D:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O14 - IERESET.INF: START_PAGE_URL=www.google.com
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative....119/CTSUEng.cab
O16 - DPF: {8F24DE00-0D66-4F93-9405-3F21E97AEE99} (TestingCtl Control) - http://esb.alcena.co...ltInstaller.ocx
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8138.9176736111
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative....15008/CTPID.cab

#4 PGPhantom

PGPhantom

    Superman of SWI

  • Emeritus
  • PipPipPipPipPip
  • 3,494 posts

Posted 06 August 2004 - 11:33 PM

Can you please Re-Download HijackThis from one of the links that I gave as you are running an older version, After that, please repost your log. Thanks.

#5 chaoticfrosting

chaoticfrosting

    Member

  • Full Member
  • Pip
  • 11 posts

Posted 07 August 2004 - 03:08 PM

Sorry about that. I downloaded HJT from the second link that was there. This time I used tools.zerosrealm.com here is my new HJT log. Thanks.

Logfile of HijackThis v1.98.1
Scan saved at 3:06:04 PM, on 8/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
D:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
D:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
D:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
D:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
D:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
D:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\System32\CTHELPER.EXE
D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
D:\Program Files\iTunes\iTunes.exe
D:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\cidaemon.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Messenger\msmsgs.exe
D:\Program Files\WinRAR\WinRAR.exe
D:\HJT\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AcctMgr] D:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [zBrowser Launcher] D:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "D:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKCU\..\Run: [LDM] D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [NBJ] "D:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [SpySweeper] "D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = D:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=www.google.com
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative....119/CTSUEng.cab
O16 - DPF: {8F24DE00-0D66-4F93-9405-3F21E97AEE99} (TestingCtl Control) - http://esb.alcena.co...ltInstaller.ocx
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative....15008/CTPID.cab

#6 PGPhantom

PGPhantom

    Superman of SWI

  • Emeritus
  • PipPipPipPipPip
  • 3,494 posts

Posted 08 August 2004 - 12:15 AM

  • Run HijackThis ...
  • This should, typically, be run from C:\HJT\HijackThis.exe
  • Click on "Config" in the bottom right corner of the HijackThis window.
  • Make sure that the "Main" tab is selected at the top.
  • Place a checkmark in the box labelled "Make backups before fixing items".
  • Click on "Back" in the bottom right corner.
  • Make sure all Browser windows are closed otherwise it may interfere with the fixing of items.
  • Click on "Scan" and then place a check mark in the following boxes (If they still exist), And click on "Fix Checked":
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - SOFTWARE - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O16 - DPF: {8F24DE00-0D66-4F93-9405-3F21E97AEE99} (TestingCtl Control) - http://esb.alcena.co...ltInstaller.ocx
[/list][*]Please reboot into safe mode - How do I boot into "Safe" mode?
[*]The following DIRECTORY CONTENTS (But not the directory), DIRECTORIES and FILES, need to be deleted while in safe mode. Make sure your settings allow you to view "Hidden files". Open up any explorer window and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders". If the files etc listed are not present - Do not worry, just delete those that you can find. If no path is listed, you may need to search for the file(s) - To search, click on "Start" => "Search" => "For Files and Folders" => "All Files and Folders" and type in the file name. You can delete it right from the search results window.
  • DIRECTORY CONTENTS (But not the directory)
    • %windir%\Temp\
    • %temp%\
    • %userprofile%\Local Settings\Temp\
    • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
    • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
    • Click on "Start" => "Settings" => "Control Panel" => "Internet Options". Click on "Delete Files", select "Delete All Offline Content" and click on "OK". <=This will delete all your cached internet content including cookies. This is recommended and strongly suggested. Click on "OK" once more to close the options panel.
    • Right click on "Recycle Bin" and select "Empty Recycle Bin" and respond "Yes" when prompted.
  • DIRECTORIES
    • Nothing to Delete
  • FILES
    • Nothing to Delete
[*]Reboot again and log in normally, repost a new HijackThis log into this message for further review.
[/list]I do not see any indication of TWAIN-TEC but you can run through the following to see if you get any hits on any of the steps ...
We need to remove a program called "Twain-Tec". To do this, first you need to disable System restore as per the instructions at here . Twiantec.dll is a transponder. HijackThis will detect it as a BHO but it must not be removed using HijackThis. This is because of the remaining registry entries and files which can be dangerous. Instead the following method of removal is preferable and complete:
Go to "Add/Remove Programs" => Uninstall "Twain-Tech". Reboot the computer to SAFE mode - How do I boot into "Safe" mode?. Delete twaintech.dll and twaintec.ini If twaintech.dll is in use, then you would need to rename it, reboot the computer, and then delete it.

#7 chaoticfrosting

chaoticfrosting

    Member

  • Full Member
  • Pip
  • 11 posts

Posted 08 August 2004 - 07:32 PM

I did exactly what you said. Also, I deleted "twaintech.dll" & "twaintech.ini" from my computer before I made my first post. That is why this thing has been driving me so crazy. Anyway, here is my updated HJT log. Again, thanks for your continued help. I really appreciate it.

Logfile of HijackThis v1.98.1
Scan saved at 7:29:22 PM, on 8/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
D:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
D:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
D:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
D:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
D:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\System32\CTHELPER.EXE
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\Program Files\PestPatrol\PPControl.exe
D:\PROGRA~1\PESTPA~1\PPMemCheck.exe
D:\PROGRA~1\PESTPA~1\CookiePatrol.exe
D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
D:\Program Files\Messenger\msmsgs.exe
D:\HJT\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AcctMgr] D:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [zBrowser Launcher] D:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "D:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [PestPatrol Control Center] D:\Program Files\PestPatrol\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] D:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] D:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKCU\..\Run: [LDM] D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [NBJ] "D:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [SpySweeper] "D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = D:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=www.google.com
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative....119/CTSUEng.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative....15008/CTPID.cab

#8 PGPhantom

PGPhantom

    Superman of SWI

  • Emeritus
  • PipPipPipPipPip
  • 3,494 posts

Posted 09 August 2004 - 10:27 AM

I do not see any further signs of infection. Please follow through the listed steps below and then let me know if you are still having any problems:

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  • Run Ad-Aware with the latest update.
    • Download the latest version of Ad-Aware from here.
    • After installing Ad-aware, and before running the program, Please be sure to update the reference file as per these instructions.
    • Reconfigure Ad-Aware for Full Scan as per the following instructions:
      • Launch the program, and click on the Gear at the top of the start screen.
      • Click the "Scanning" button (On the left side).
      • Under Drives & Folders, select "Scan within Archives" (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
      • Click "Click here to select Drives + folders" and select your installed hard drives.
      • Under Memory & Registry, select all options.
      • Click the "Advanced" button (On the left hand side).
      • Under "Log-file detail", select all options.
      • Click the "Tweak" button (Again, on the left hand side).
      • Expand "Scanning Engine" by clicking on the "+" (Plus) symbol) and select the following:
        • "Include additional Ad-aware settings in logfile"
        • "Unload recognized processes during scanning."
      • Under "Cleaning Engine", select the following:
        • "Automatically try to unregister objects prior to deletion."
        • "Let Windows remove files in use after reboot."
      • Click on "Proceed" to save these Preferences.
      • Click on the "Scan Now" button on the left.
      • Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
      • Select "Activate in-Depth scan".
    • Close all programs except ad-aware.
    • Click on "Next" in the bottom right corner to start the scan.
    • Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
    • After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.
  • Download the latest version of Spybot from either:
    • Install spybot and by default is should install into C:\Program Files\Spybot - Search & Destroy.
    • Run Spybot by clicking on "Start" => "Programs" => "Spybot - Search & Destroy" => "Spybot - Search & Destroy".
    • The first time you run it, allow it to create a backup of your registry when prompted. This will take a few minutes to complete.
    • Click on "Search for Updates".
    • If any updates are found, place a check mark next to each and click on "Download Updates".
    • Click on "Immunize" and once it detect what has or has not been blocked, block all remaining items by clicking on the green plus sign next to immunize at the top.
    • Click on "Search & Destroy" => "Check for Problems".
    • If any problems are found, be sure to click on "Fix Selected Problems".





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Member of ASAP and UNITE
Support SpywareInfo Forum - click the button