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#1 shelley0067

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Posted 24 May 2004 - 01:46 AM

I will apologize upfront that I have never posted anything on a forum, so please be patient with my being naive, but I am desperately seeking help with the hijacking I have experienced. any-find.com gives support on how to get rid of their junk, but it did not work for me once i restarted my computer. So, I tried doing it the way suggested by this site (after running both ad-aware and spybot), and just when i thought i had taken care of the problem, I ran a start up report using the Hijackthis startuplist log...and I noticed that c:\WINNT\system32\svchost.exe was still on there, and I know that this was one of the files their website had attempted to have me delete, but my system won't allow it. I am still gettting their website after rebooting along with 4 sites added to my favorites bar...please help me i have run out of ideas. Here is my log:

C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\HPLamp.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Internet Explorer\IEengine.exe
C:\Program Files\3M\PSN2Lite\Psn2Lite.exe
C:\Program Files\Greetings Workshop\GWREMIND.EXE
C:\WINNT\System32\ctfmon.exe
C:\PROGRA~1\3M\PSN2Lite\PSNGive.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 3 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://any-find.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://any-find.com/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://any-find.com/index.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.insightbb.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://any-find.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Insight Broadband
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://any-find.com/index.htm
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [hpppt] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\hpppt.exe /ICON
O4 - HKLM\..\Run: [HP Lamp] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\HPLamp.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Insight\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [IEengine] C:\Program Files\Internet Explorer\IEengine.exe
O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Post-itŪ Software Notes Lite.lnk = C:\Program Files\3M\PSN2Lite\Psn2Lite.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.insightbb.com

#2 WinHelp2002

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Posted 24 May 2004 - 04:43 AM

Hi,

c:\WINNT\system32\svchost.exe was still on there

Do not delete that file it's legit ...

Create a folder via Windows Explorer for HijackThis, then move the file (HijackThis.exe) to that folder. This way any backups created are saved in a legit folder.

1) Restart in Safe Mode (see "How To:" below)
2) Enable Hidden Files (see "How To:" below)

Locate and delete the following:

C:\Program Files\Internet Explorer\IEengine.exe <--this file

While still in Safe Mode:
Close all open windows, rescan with HijackThis and "Fix checked" the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://any-find.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://any-find.com/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://any-find.com/index.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://any-find.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://any-find.com/index.htm
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKCU\..\Run: [IEengine] C:\Program Files\Internet Explorer\IEengine.exe


Restart normally and then ...

Reconfigure Ad-Aware for Full Scan:
Please update the reference file following the instructions here:
http://www.lavahelp....dref/index.html

Launch the program, and click on the Gear at the top of the start screen.

Click the "Scanning" button.
Under Drives & Folders, select "Scan within Archives".
Click "Click here to select Drives + folders" and select your installed hard drives.

Under Memory & Registry, select all options.
Click the "Advanced" button.
Under "Log-file detail", select all options.
Click the "Tweaks" button.

Under "Scanning Engine", select the following:
"Include additional Ad-aware settings in logfile" and
"Unload recognized processes during scanning."
Under "Cleaning Engine", select the following:
"Let Windows remove files in use after reboot."
Click on 'Proceed' to save these Preferences.
Please make sure that you activate IN-DEPTH scanning before you proceed.

After the above post a complete log, as you are missing the top section and you seem to be missing the bottom section also.
Mike
Former Microsoft MVP Posted Image 1999-2012
"There's no place like 127.0.0.1"
Posted Image
Blocking Malware, Parasites, Hijackers, Trojans, http://www.mvps.org/...p2002/hosts.htm with a HOSTS file

#3 shelley0067

shelley0067

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Posted 24 May 2004 - 11:08 AM

I followed your instuctructions to a T...they were so clear and easy...thank you so much!! I am deeply grateful. Here is my log, I guess I missed getting the top section copied the first time, but there was nothing below what I had before. I scanned then saved log, then copied everything there, so I hope this is what you asked for...it is nice to know that with people as disgusting as those who put this stuff on our computers, there are good guys helping us get it off ;)


Logfile of HijackThis v1.97.7
Scan saved at 12:01:27 PM, on 5/24/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\HPLamp.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\3M\PSN2Lite\Psn2Lite.exe
C:\Program Files\Greetings Workshop\GWREMIND.EXE
C:\PROGRA~1\3M\PSN2Lite\PSNGive.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.insightbb.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Insight Broadband
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [hpppt] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\hpppt.exe /ICON
O4 - HKLM\..\Run: [HP Lamp] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\HPLamp.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Insight\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\System32\ctfmon.exe
O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Post-itŪ Software Notes Lite.lnk = C:\Program Files\3M\PSN2Lite\Psn2Lite.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.insightbb.com

#4 WinHelp2002

WinHelp2002

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Posted 24 May 2004 - 11:30 AM

Hi,
Your log looks clean now ... good job!

Next: Resize your browser cache, then rebuild the cache folders ...
How To: Delete the Internet Explorer Temporary Internet Files
http://www.mvps.org/...02/delcache.htm

Next: "Flush System Restore" (see below)
Basically turn off "System Restore" and reboot.
Run a full system (AV) scan, and turn on "System Restore"
Then create a new "Restore Point".

Antivirus Tools Cannot Clean Infected Files in the _Restore Folder
http://support.micro...om/?kbid=831829 (XP)

Then you should be good to go ...
Mike
Former Microsoft MVP Posted Image 1999-2012
"There's no place like 127.0.0.1"
Posted Image
Blocking Malware, Parasites, Hijackers, Trojans, http://www.mvps.org/...p2002/hosts.htm with a HOSTS file




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