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bluedevil0402

svchost, spoolsv, and csrss problems

8 posts in this topic

First time ever posting, but frustration level has reached peak. Forgive me if my etiquette is a little off. I am having serious problems running various programs, and have been led to believe that the .exe files I listed in topic title may have something to do with it (svchost, spoolsv, csrss). They are constantly running processes and I cannot find a way to remove them.

I have used Ad-aware, CWS, HiJack This, and Spy-Bot as many ways as I could find in the forum postings, but with no success. Will someone help me please?? Just prior to this posting I made sure all of the above were updated, ran through their paces, and computer was rebooted.

 

Thanks in advance for your help.

 

bluedevil0402-

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We need a closer look at what's happening.

 

Run HijackThis and hit "Scan".

 

When the scan is finished, the "Scan" button will change into a "Save Log" button.

Press that, save the log, do Ctrl-A to Select All, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.

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Here is the log...

 

Logfile of HijackThis v1.97.7

Scan saved at 2:07:29 PM, on 5/25/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\CTHELPER.EXE

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\System32\devldr32.exe

C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe

C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe

C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe

C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE

C:\PROGRA~1\MESSEN~1\msmsgs.exe

C:\WINDOWS\System32\RUNDLL32.EXE

C:\Program Files\3Deep\True Internet Color\TICIcon.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe

C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe

C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\bluedevil\Desktop\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = c:\searchpage.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html

R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_1/home.html"); (C:\Documents and Settings\bluedevil\Application Data\Mozilla\Profiles\default\67uivzi6.slt\prefs.js)

N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_02.src"); (C:\Documents and Settings\bluedevil\Application Data\Mozilla\Profiles\default\67uivzi6.slt\prefs.js)

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: (no name) - {DB43E4E6-FF8A-4018-8C8E-F68587A44A73} - (no file)

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM32\qttask.exe" -atboottime

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [Palm MulitUser Config] C:\Program Files\Sony Handheld\Configtool.exe

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [PMXInit] C:\WINDOWS\System32\pmxinit.exe

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"

O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe"

O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe"

O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"

O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"

O4 - HKCU\..\Run: [ESPN BottomLine] C:\Program Files\ESPN\BottomLine\bline.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\PROGRA~1\MESSEN~1\msmsgs.exe" /background

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit

O4 - Global Startup: True Internet Color Icon.lnk = C:\Program Files\3Deep\True Internet Color\TICIcon.exe

O4 - Global Startup: hpoddt01.exe.lnk = ?

O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Convert for CLIÉ - C:\Program Files\Sony\Image Converter\menu.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O8 - Extra context menu item: Translate Page - res://c:\windows\GoogleToolbar_en_2.0.95-deleon.dll/cmtrans.html

O9 - Extra button: Create Mobile Favorite (HKLM)

O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

O13 - Home Prefix: c:\searchpage.html?page=

O13 - Mosaic Prefix: c:\searchpage.html?page=

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7991.6663310185

O16 - DPF: {CF392BE0-B84F-46E9-BDA9-845119819119} (IPAQSelfHelp Class) - http://isupport4.hp.com/awebui/jsp/answerw...SPEIPAQTool.CAB

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab

 

Thanks for the help!!!!!!!!!

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I hope someone is able to help me. I read it is appropriate to BUMP a post if response time has been excessive, and it has been about three weeks since my first post. Now, in addition to the svchost, spoolsv, and csrss problems I was having, about:blank has hit me again. I will repost a new logfile if someone can take a look at it. Thanks tremendously for any help you can give. Computer seems to get slower by the day.

 

bluedevil0402-

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Sorry about the delay! It shouldn't be that long. If you have developed new problems, a fresh Hijack this log would be appropriate. If necessary, bump the post after 24 hours or so without a reply.

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Thanks for the quick response. I really appreciate it. Here is my latest log...

 

Logfile of HijackThis v1.97.7

Scan saved at 9:39:35 PM, on 6/12/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe

C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\CTHELPER.EXE

C:\WINDOWS\System32\devldr32.exe

C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe

C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe

C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe

C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe

C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE

C:\PROGRA~1\MESSEN~1\msmsgs.exe

C:\WINDOWS\System32\RUNDLL32.EXE

C:\Program Files\3Deep\True Internet Color\TICIcon.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\bluedevil\Desktop\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = c:\searchpage.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\jhbbj.dll/sp.html (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\jhbbj.dll/sp.html (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\jhbbj.dll/sp.html (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\jhbbj.dll/sp.html (obfuscated)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\jhbbj.dll/sp.html (obfuscated)

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\jhbbj.dll/sp.html (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html

R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_1/home.html"); (C:\Documents and Settings\bluedevil\Application Data\Mozilla\Profiles\default\67uivzi6.slt\prefs.js)

N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_02.src"); (C:\Documents and Settings\bluedevil\Application Data\Mozilla\Profiles\default\67uivzi6.slt\prefs.js)

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX

O2 - BHO: (no name) - {7247991F-9193-4078-BE2E-E296076A8185} - C:\WINDOWS\System32\jhbbj.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: (no name) - {DB43E4E6-FF8A-4018-8C8E-F68587A44A73} - (no file)

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM32\qttask.exe" -atboottime

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [Palm MulitUser Config] C:\Program Files\Sony Handheld\Configtool.exe

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [PMXInit] C:\WINDOWS\System32\pmxinit.exe

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"

O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe"

O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe"

O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"

O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"

O4 - HKCU\..\Run: [MSMSGS] "C:\PROGRA~1\MESSEN~1\msmsgs.exe" /background

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit

O4 - Global Startup: True Internet Color Icon.lnk = C:\Program Files\3Deep\True Internet Color\TICIcon.exe

O4 - Global Startup: hpoddt01.exe.lnk = ?

O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Convert for CLIÉ - C:\Program Files\Sony\Image Converter\menu.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O8 - Extra context menu item: Translate Page - res://c:\windows\GoogleToolbar_en_2.0.95-deleon.dll/cmtrans.html

O9 - Extra button: Create Mobile Favorite (HKLM)

O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

O13 - Home Prefix: c:\searchpage.html?page=

O13 - Mosaic Prefix: c:\searchpage.html?page=

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/get/shock...director/sw.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7991.6663310185

O16 - DPF: {CF392BE0-B84F-46E9-BDA9-845119819119} (IPAQSelfHelp Class) - http://isupport4.hp.com/awebui/jsp/answerw...SPEIPAQTool.CAB

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab

 

Thanks again.

 

bluedevil0402-

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Bumping this post...still have received no response, and now have Spybloc 2.0 in IE and something else in Netscape opening their own windows when I first open the browsers. Help me please.... :weep:

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