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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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Browser hijacked..

6 posts in this topic

My homepage keeps getting changed to some search page...been battling it for awhile..but have finally decided to ask for some help..hope someone can help me out, thanks



Logfile of HijackThis v1.97.7

Scan saved at 5:58:12 PM, on 5/18/2003

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)


Running processes:






C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Norton Personal Firewall\NISUM.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe


C:\Program Files\Norton Personal Firewall\ccPxySvc.exe


C:\Program Files\Norton AntiVirus\navapsvc.exe




C:\Program Files\Norton AntiVirus\SAVScan.exe






C:\Program Files\ICQLite\ICQLite.exe


C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\Norton Personal Firewall\IntroWiz.exe

C:\Program Files\NetAssistant\bin\mpbtn.exe


C:\Program Files\Common Files\Symantec Shared\NMAIN.EXE


C:\Program Files\Symantec\LiveUpdate\LUALL.EXE


C:\Program Files\Windows NT\Accessories\wordpad.exe

C:\Program Files\Internet Explorer\iexplore.exe


C:\Documents and Settings\John1\My Documents\HIJACKTHIS\HijackThis.exe


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\apodgaa.dll/sp.html (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\apodgaa.dll/sp.html (obfuscated)

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\apodgaa.dll/sp.html (obfuscated)

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\apodgaa.dll/sp.html (obfuscated)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\apodgaa.dll/sp.html (obfuscated)

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\apodgaa.dll/sp.html (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: (no name) - {68B24195-6F5C-4365-A7BC-C5E39D576533} - (no file)

O2 - BHO: (no name) - {70B26DE5-3276-44D6-AA2A-091DF43BC5BE} - (no file)

O2 - BHO: (no name) - {901444A0-83E8-472B-B664-3C6D9CD8FFB5} - (no file)

O2 - BHO: (no name) - {95F882C4-D4E3-4746-BA30-CF3FF1AD1B24} - C:\WINNT\system32\apodgaa.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {DB28E699-EA5D-48CA-9942-A6EB5067F22F} - (no file)

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [LoadQM] loadqm.exe

O4 - HKLM\..\Run: [iCQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe

O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - Global Startup: NetAssistant.lnk = C:\Program Files\NetAssistant\bin\matcli.exe

O4 - Global Startup: Norton Personal Firewall.lnk = C:\Program Files\Norton Personal Firewall\IntroWiz.exe

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/pub/shock...ector/swdir.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/29209d545b7c48...ip/RdxIE601.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8086.8039699074

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab

O16 - DPF: {EEECA057-AD0F-44A7-8BE5-8634CEDBDBD1} - http://akamai.downloadv3.com/binaries/IA/netpe32_EN.cab

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Click here to download and install Registrar Lite. Install, run, copy and paste this line to reglite's address bar:


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs


and hit the "go" tab. Find: "Appinit_Dlls" value on the right side panel, DoubleClick, copy and post here the information in the 'Value' field.

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Use the Registrar Lite program. Navigate to (you can type the line directly into reglite address bar and hit 'go'):


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows


Rename the Windows key in the left pane to something else - for example:


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NotWindows


(You should now be able to clear the hidden contents of the AppInit_DLLs value in the right pane without being undone by the hidden process.)


DoubleClick "Appinit_Dlls" value on right pane and erase the data on the lower box (in value field):


"C:\WINDOWS\System32\ms.dll", hit 'apply' and 'ok' to set.


Rename NotWindows back to Windows in the left pane, close Registrar Lite and reboot the computer. If all goes well the hidden process will not run at startup and you should now be able to find and *see* the ms.dll in C:\WINDOWS\System32.


Using Explorer go to your root drive: C:\ and create new folder, name it: 'Junk'. Unzip and run Winfile from here. Open it up, click File>Move...


Copy and paste this into the 'From' box: C:\WINDOWS\System32\ms.dll

Copy and paste this into the 'To' box: C:\Junk\ms.dll


Hit OK. Close Winfile and check in C:\Junk for that file - let me know what's there. If it's there, click here to download CWShredder by Merijn Bellekom and run it, hit 'fix' as opposed to 'scan only'. Reboot when done. Run HJT and post a new log for the final steps.

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Glad we could help :D


As this problem has been resolved the topic will be closed. If you need this topic reopened, please click here to email the moderating team - be sure to include the address of the thread and the name you posted under.

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