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whitecreek54

Help with spyware removal

9 posts in this topic

I would very much appreciate any help that I can receive regarding this problem. I've tried a number of spyware and adware removal utilities, but popups keep returning with a vengeance. I downloaded Hijackthis, and here are the results :

 

 

Logfile of HijackThis v1.98.2

Scan saved at 11:29:53 AM, on 9/12/2004

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\Microsoft Hardware\Keyboard\type32.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Kontiki\bin\kontiki.exe

C:\Program Files\QUICKENW\QWDLLS.EXE

C:\Program Files\SBC\Connection Manager\CManager.exe

C:\Program Files\Greetings Workshop\GWREMIND.EXE

C:\WINDOWS\System32\VvjB.exe

C:\WINDOWS\System32\Ikd7y3Fz.exe

C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe

C:\PROGRA~1\BROADJ~1\CLIENT~1\CFD.exe

C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe

C:\WINDOWS\System32\CTsvcCDA.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetMsg.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\hijackthis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS10

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defa...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://rd.yahoo.com/customize/sbcydsl/defa...hoo.sbc.com/dsl

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcydsl/defa...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defa.../search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defa...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/sbcydsl/defa...//www.yahoo.com

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll

O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\Program Files\Kontiki\bin\bh210161.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll

O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [36S6G662#LLRTG] C:\WINDOWS\System32\KfmJ8U3.exe

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\Updreg.exe

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe

O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe

O4 - HKLM\..\Run: [intelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKCU\..\Run: [bestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup

O4 - HKCU\..\Run: [spySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0

O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTray.exe

O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"

O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe

O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE

O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE

O4 - Global Startup: GameSpot Download Manager 2.0.lnk = C:\Program Files\Kontiki\bin\kontiki.exe

O4 - Global Startup: Go!Zilla.lnk = C:\Program Files\Go!Zilla\gozilla.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: Download with Go!Zilla - file://C:\Program Files\Go!Zilla\download-with-gozilla.html

O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll

O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll

O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll

O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093115612250

O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab

O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{936F05BD-B566-4CF7-84C7-67A56F061305}: NameServer = 63.203.35.55 206.13.28.12

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Hi whitecreek54

 

Download the peper fix here. Make sure you are connected to the net and run it. If asked by your firewall for permission to access the net, please grant permission. Reboot and run it a second time while connected to the net.

 

 

Use Taskmanager (Ctrl-Alt-Del) to end these running processes if you can (or use Process Explorer)

 

VvjB.exe

Ikd7y3Fz.exe

CFD.exe

 

Go to Add/Remove Programs (START, settings, control Panel) and uninstall these apps (all may not be listed)

anything with a name similar to MyWay, MySearch, MyWebSearch, etc.

 

 

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked.

Make sure all browser and all Windows Explorer windows are closed before fixing

 

O4 - HKLM\..\Run: [36S6G662#LLRTG] C:\WINDOWS\System32\KfmJ8U3.exe

 

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\Updreg.exe

 

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

 

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

 

Make sure you can view hidden and system files: Instructions here

 

Then Boot to safe mode: Instructions here

 

Delete the following file IF still present:

 

C:\WINDOWS\System32\KfmJ8U3.exe

 

Reboot

 

Run Ad-Aware with the latest update.

 

Download the latest version of Ad-Aware (Ad-Aware SE Build 1.04) from here.

 

If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.

 

After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.

 

Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".

 

Once the definitions have been updated:

 

Reconfigure Ad-Aware for Full Scan as per the following instructions:

 

-Launch the program, and click on the Gear at the top of the start screen.

 

-Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)

 

- Automatically save logfile"

- Automatically quarantine objects prior to removal"

- Safe Mode (always request confirmation)

- Prompt to update outdated confirmation) - Change to 7 days.

- Click the "Scanning" button (On the left side).

- Under Drives & Folders, select "Scan within Archives"

- Click "Click here to select Drives + folders" and select your installed hard drives.

- Under Memory & Registry, select all options.

- Click the "Advanced" button (On the left hand side).

- Under "Shell Integration", select "Move deleted files to Recycle Bin".

- Under "Log-file detail", select all options.

- Click on the "Defaults" button on the left.

- Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.

- Click the "Tweak" button (Again, on the left hand side).

- Expand "Scanning Engine" by clicking on the "+" (Plus) symbol) and select the following:

- "Unload recognized processes during scanning."

- "Obtain command line of scanned processes"

- "Scan registry for all users instead of current user only"

- Under "Cleaning Engine", select the following:

-"Automatically try to unregister objects prior to deletion."

-"During removal, unload explorer and IE if necessary"

-"Let Windows remove files in use at next reboot."

- "Delete quarrantined objects after restoring"

- Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"

- Click on "Proceed" to save these Preferences.

- Click on the "Scan Now" button on the left.

- Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".

 

- Close all programs except ad-aware.

- Click on "Next" in the bottom right corner to start the scan.

- Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.

- After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.

 

Plug-Ins for Ad-Aware (VX2 Cleaner)

Download the free VX2 Cleaner here

 

Close Ad-Aware SE build 1.04 and Ad-Watch (if running)

Install the VX2 Cleaner

Start Ad-Aware SE build 1.04

Go to “Plug-ins”

Select the VX2 Cleaner plug-in and click “Run Plugin”

If your computer isn’t infected, click “Close”.

 

If your computer is infected:

 

Select “Clean System”

Reboot your computer

Scan your computer with Ad-Aware

Remove any VX2 objects detected

Reboot your computer again

Run a second scan to make sure the files have been removed from your computer

 

Virus warnings while performing a scan with Ad-Aware

 

While performing a scan with Ad-Aware, a background antivirus monitor may issue an alert, stating that a virus has been found in the temporary directory (%temp%) for the current user. This does not necessarily mean your computer has been infected with an active virus. Most antivirus resident scanners will not scan compressed files and only monitor your memory for the sign of an active viral process.

 

During a scan, Ad-Aware will temporarily decompress files to scan their contents without activating the content, but in doing so, the file is noticed by the antivirus' resident scanner.

 

Also, some antivirus applications include an option to quarantine infected files, and when Ad-Aware decompresses these quarantined files, the antivirus background scanner detects the virus moving outside the quarantine area. To avoid this you can either remove the quarantined files via your antivirus application, or have Ad-Aware ignore the antivirus program's quarantine folders/files during a scan.

Then,

 

Download SPYBOT Search and Destroy here if it is not already installed on your computer

Install the program and then start it. Once the program has started make sure you are in the Spybot-S&D section. Click on the "Search for Updates" button. Download all updates. In some cases the program will restart after an update. When updated, click on the "Check for Problems" button. When the Check is over All problems displayed in red are regarded as real threats and should be dealt with. Make sure they are all selected and click the "Fix selected problems" button.

 

Then browse to the C:\documents and settings\\User Name (repeat for all users)\local settings\temp folder and delete all files and folders in it.

Then browse to the C:\Windows\Temp folder and delete all files in it.

Then in internet explorer click tools>internet Options>General. Click on Delete Files make sure you get all offline content as well.

 

Then Disable system restore: Instructions here

Reboot

 

Enable System Restore.

 

Pls. post another log.

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Thank you very much Marianna, you're a saviour. Did everthing you said and all seems to be well once again. I really appreciate it. After rebooting, I did get a message informing me that I needed to activate Windows again, so took care of that. Also there were a couple warnings about certain files with squareish looking symbols, that I fixed when I ran Hijackthis, F3 - REG:win.ini: load=???

?, ?µ

Anyway here is the new log, (might be a a couple changes as I removed a couple start-up items, when I didnt think there would be any help forthcoming.)

 

Logfile of HijackThis v1.98.2

Scan saved at 2:43:08 PM, on 9/14/2004

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\program files\support.com\bin\tgcmd.exe

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Kontiki\bin\kontiki.exe

C:\Program Files\QUICKENW\QWDLLS.EXE

C:\Program Files\SBC\Connection Manager\CManager.exe

C:\Program Files\Greetings Workshop\GWREMIND.EXE

C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe

C:\PROGRA~1\BROADJ~1\CLIENT~1\CFD.exe

C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe

C:\WINDOWS\System32\CTsvcCDA.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetMsg.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\hijackthis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS10

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defa...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://rd.yahoo.com/customize/sbcydsl/defa...hoo.sbc.com/dsl

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcydsl/defa...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defa.../search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defa...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/sbcydsl/defa...//www.yahoo.com

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll

O4 - HKLM\..\Run: [Wupdate driver] WUPDADTE.EXE

O4 - HKLM\..\Run: [Winsock32 driver] TESTING.EXE

O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe

O4 - HKLM\..\Run: [ts2Q38U] ceraclen.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [tgcmdprovidersbc] "c:\program files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf /nosystray

O4 - HKLM\..\Run: [scvhost.exe] scvhost.exe

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Microsoft Update] msawindows.exe

O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

O4 - HKLM\..\RunServices: [scvhost.exe] scvhost.exe

O4 - HKLM\..\RunServices: [Microsoft Update] msawindows.exe

O4 - HKLM\..\RunServices: [system Log Event] csrss32.exe

O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTray.exe

O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe

O4 - HKCU\..\Run: [spySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"

O4 - HKCU\..\Run: [FCA] C:\Program Files\FCA\Fca.exe

O4 - HKCU\..\Run: [cBt4RUYsi] ufaodv2bmp.exe

O4 - HKCU\..\Run: [bestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup

O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe

O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE

O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE

O4 - Global Startup: GameSpot Download Manager 2.0.lnk = C:\Program Files\Kontiki\bin\kontiki.exe

O4 - Global Startup: Go!Zilla.lnk = C:\Program Files\Go!Zilla\gozilla.exe

O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE

O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll

O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll

O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll

O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093115612250

O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab

O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{936F05BD-B566-4CF7-84C7-67A56F061305}: NameServer = 63.203.35.55 206.13.28.12

 

Thanks again.

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Hi whitecreek54

 

You're Welcome :)

 

wow - you have some "nasties" in there :(

 

Use Taskmanager (Ctrl-Alt-Del) to end these running processes if you can (or use Process Explorer)

 

CFD.exe

WUPDADTE.EXE

TESTING.EXE

ceraclen.exe

scvhost.exe

msawindows.exe

csrss32.exe <------W32.Naco.D@mm

Fca.exe

ufaodv2bmp.exe

 

Go to Add/Remove Programs (START, settings, control Panel) and uninstall these apps (all may not be listed)

anything with a name similar to MyWay, MySearch, MyWebSearch, etc.

 

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked.

Make sure all browser and all Windows Explorer windows are closed before fixing

 

O4 - HKLM\..\Run: [Wupdate driver] WUPDADTE.EXE

O4 - HKLM\..\Run: [Winsock32 driver] TESTING.EXE

 

O4 - HKLM\..\Run: [ts2Q38U] ceraclen.exe

 

O4 - HKLM\..\Run: [scvhost.exe] scvhost.exe

 

O4 - HKLM\..\Run: [Microsoft Update] msawindows.exe

 

O4 - HKLM\..\RunServices: [scvhost.exe] scvhost.exe

O4 - HKLM\..\RunServices: [Microsoft Update] msawindows.exe

 

O4 - HKLM\..\RunServices: [system Log Event] csrss32.exe

 

Any idea what this is?

O4 - HKCU\..\Run: [FCA] C:\Program Files\FCA\Fca.exe

IF UNKNOWN pls. check !

 

 

O4 - HKCU\..\Run: [cBt4RUYsi] ufaodv2bmp.exe

 

Make sure you can view hidden and system files: Instructions here

 

Then Boot to safe mode: Instructions here

 

Delete :

 

C:\Program Files\FCA < folder -------- . see above !

 

Reboot

 

Go for free online Virus scans here:

 

http://housecall.trendmicro.com/housecall/start_corp.asp

http://www.pandasoftware.com/activescan/

 

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself.

 

Pls. run ad aware once again.

 

Then Disable system restore: Instructions here

Reboot

 

Enable System Restore.

 

Pls. post another log.

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Not out of the woods I guess....

 

Logfile of HijackThis v1.98.2

Scan saved at 5:43:54 PM, on 9/14/2004

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\program files\support.com\bin\tgcmd.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Kontiki\bin\kontiki.exe

C:\Program Files\QUICKENW\QWDLLS.EXE

C:\Program Files\SBC\Connection Manager\CManager.exe

C:\Program Files\Greetings Workshop\GWREMIND.EXE

C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe

C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe

C:\WINDOWS\System32\CTsvcCDA.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetMsg.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\hijackthis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS10

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defa...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://rd.yahoo.com/customize/sbcydsl/defa...hoo.sbc.com/dsl

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcydsl/defa...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defa.../search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defa...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/sbcydsl/defa...//www.yahoo.com

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll

O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [tgcmdprovidersbc] "c:\program files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf /nosystray

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTray.exe

O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe

O4 - HKCU\..\Run: [spySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"

O4 - HKCU\..\Run: [bestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup

O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe

O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE

O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE

O4 - Global Startup: GameSpot Download Manager 2.0.lnk = C:\Program Files\Kontiki\bin\kontiki.exe

O4 - Global Startup: Go!Zilla.lnk = C:\Program Files\Go!Zilla\gozilla.exe

O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE

O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll

O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll

O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll

O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093115612250

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab

O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{936F05BD-B566-4CF7-84C7-67A56F061305}: NameServer = 63.203.35.55 206.13.28.12

 

 

Thank you Marianna

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Hi whitecreek54

 

good job so far :)

 

Use Taskmanager (Ctrl-Alt-Del) to end these running processes if you can (or use Process Explorer)

 

CFD.exe

 

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked.

Make sure all browser and all Windows Explorer windows are closed before fixing

 

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

 

Reboot into SAFEMODE and delete:

 

C:\Program Files\BroadJump\Client Foundation\CFD.exe

 

Reboot

 

Then browse to the C:\documents and settings\\User Name (repeat for all users)\local settings\temp folder and delete all files and folders in it.

Then browse to the C:\Windows\Temp folder and delete all files in it.

Then in internet explorer click tools>internet Options>General. Click on Delete Files make sure you get all offline content as well.

 

Then Disable system restore: Instructions here

Reboot

 

Enable System Restore.

 

Are all problems gone ?

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Hi whitecreek54

 

thanks for your feedback :)

 

Also here is an excellent source for tips to tighten security. Follow the advice and get the free downloads to help avoid some of these problems in the future.

 

Happy Safe Computing !

 

Glad I was able to help :)

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Glad we could help!

 

If you need this topic reopened, please request this by sending the moderating team an email with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

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