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      PLEASE READ - Reversing upgrade   02/23/2017

      We have found that this new upgrade is somewhat of a disaster.  We are finding lots of glitches in being able to post and administer the forum.  Additionally, there are new costs associated with the upgrade that we simply cannot afford.  As a result, we have decided to reverse course and go back to the previous version of our software.  Since this will involve restoring it from a backup, we will lose posts that have been added since January 30 or possibly even some before that.    If you started a topic during that time, we urge you to make backups of your posts and you will need to start the topics over again after the change.  You can simply paste the copies of your posts that you created at that point.    If you joined the forum this month, you will need to re-register since your membership will be lost along with the posts.  Since you have a concealed password, we cannot simply restore your membership for you.   We are going to backup as much as we can so that it will reduce inconvenience for our members.  Unfortunately we cannot back everything up since much will be incompatible with the old version of our software.  We apologize for the confusion and regret the need to do this even though it is not viable to continue with this version of the software.   We plan to begin the process tomorrow evening and, if it goes smoothly, we shouldn't be offline for very long.  However, since we have not done this before, we are not sure how smoothly it will go.  We ask your patience as we proceed.
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iwilsmar

Please help!

30 posts in this topic

(PGPhantom: Edited - Please keep personal feelings/opinions about boyfriends etc out of these messages - This is a public, family oriented forum)

 

A dialer thing keeps popping up and I've been getting a message from Norton saying computer is infected by backdoor virus. I deal with computers at work and can get around just fine, but this has me baffled. I've scanned with norton, run spybot, followed the instruction in the FAQ, etc.., but can't get rid of this damn thing.

 

Help guys!

 

Thanks

Val

 

 

Scan saved at 2:30:26 PM, on 9/16/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\pctspk.exe

C:\WINDOWS\System32\CTHELPER.EXE

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\Creative\ShareDLL\CtNotify.exe

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

C:\WINDOWS\system32\6464ms64ms.exe

C:\WINDOWS\system32\64syms.exe

C:\WINDOWS\system32\ntsyhh32.exe

C:\WINDOWS\system32\3264ntntor.exe

C:\WINDOWS\SPsyhhnt.exe

C:\WINDOWS\system32\SP32s-nt64.exe

C:\WINDOWS\system32\32ntsyPE.exe

C:\WINDOWS\system32\hh64PE32.exe

C:\WINDOWS\system32\PEhhSPhhs-.exe

C:\WINDOWS\system32\s-mssySP.exe

C:\WINDOWS\64SP.exe

C:\Program Files\Creative\ShareDLL\MediaDet.Exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Documents and Settings\mark\Desktop\HijackThis.exe

 

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\Updreg.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTask.exe

O4 - HKCU\..\Run: [6464ms64ms] C:\WINDOWS\system32\6464ms64ms.exe

O4 - HKCU\..\Run: [64syms] C:\WINDOWS\system32\64syms.exe

O4 - HKCU\..\Run: [ntsyhh32] C:\WINDOWS\system32\ntsyhh32.exe

O4 - HKCU\..\Run: [3264ntntor] C:\WINDOWS\system32\3264ntntor.exe

O4 - HKCU\..\Run: [sPsyhhnt] C:\WINDOWS\SPsyhhnt.exe

O4 - HKCU\..\Run: [sP32s-nt64] C:\WINDOWS\system32\SP32s-nt64.exe

O4 - HKCU\..\Run: [32ntsyPE] C:\WINDOWS\system32\32ntsyPE.exe

O4 - HKCU\..\Run: [hh64PE32] C:\WINDOWS\system32\hh64PE32.exe

O4 - HKCU\..\Run: [PEhhSPhhs-] C:\WINDOWS\system32\PEhhSPhhs-.exe

O4 - HKCU\..\Run: [s-mssySP] C:\WINDOWS\system32\s-mssySP.exe

O4 - HKCU\..\Run: [64SP] C:\WINDOWS\64SP.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7951.5930092593

O16 - DPF: {A4639D2F-774E-11D3-A490-00C04F6843FB} - http://download.microsoft.com/download/viz...N-US/msorun.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/12119/CTPID.cab

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OK, just found the new version, here's the log.

 

Logfile of HijackThis v1.98.2

Scan saved at 9:03:04 AM, on 9/17/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\pctspk.exe

C:\WINDOWS\System32\CTHELPER.EXE

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\Creative\ShareDLL\CtNotify.exe

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

C:\WINDOWS\system32\6464ms64ms.exe

C:\WINDOWS\system32\64syms.exe

C:\WINDOWS\system32\ntsyhh32.exe

C:\WINDOWS\system32\3264ntntor.exe

C:\WINDOWS\SPsyhhnt.exe

C:\WINDOWS\system32\SP32s-nt64.exe

C:\WINDOWS\system32\32ntsyPE.exe

C:\WINDOWS\system32\hh64PE32.exe

C:\WINDOWS\system32\PEhhSPhhs-.exe

C:\WINDOWS\system32\s-mssySP.exe

C:\WINDOWS\64SP.exe

C:\WINDOWS\system32\s-PE.exe

C:\WINDOWS\system32\32ntntor.exe

C:\WINDOWS\system32\SPntsynt.exe

C:\WINDOWS\hhsy.exe

C:\Program Files\Creative\ShareDLL\MediaDet.Exe

C:\WINDOWS\system32\hhSP3264.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\mark\Local Settings\Temp\Temporary Directory 1 for hjt.zip\HijackThis.exe

 

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\Updreg.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTask.exe

O4 - HKCU\..\Run: [6464ms64ms] C:\WINDOWS\system32\6464ms64ms.exe

O4 - HKCU\..\Run: [64syms] C:\WINDOWS\system32\64syms.exe

O4 - HKCU\..\Run: [ntsyhh32] C:\WINDOWS\system32\ntsyhh32.exe

O4 - HKCU\..\Run: [3264ntntor] C:\WINDOWS\system32\3264ntntor.exe

O4 - HKCU\..\Run: [sPsyhhnt] C:\WINDOWS\SPsyhhnt.exe

O4 - HKCU\..\Run: [sP32s-nt64] C:\WINDOWS\system32\SP32s-nt64.exe

O4 - HKCU\..\Run: [32ntsyPE] C:\WINDOWS\system32\32ntsyPE.exe

O4 - HKCU\..\Run: [hh64PE32] C:\WINDOWS\system32\hh64PE32.exe

O4 - HKCU\..\Run: [PEhhSPhhs-] C:\WINDOWS\system32\PEhhSPhhs-.exe

O4 - HKCU\..\Run: [s-mssySP] C:\WINDOWS\system32\s-mssySP.exe

O4 - HKCU\..\Run: [64SP] C:\WINDOWS\64SP.exe

O4 - HKCU\..\Run: [s-PE] C:\WINDOWS\system32\s-PE.exe

O4 - HKCU\..\Run: [32ntntor] C:\WINDOWS\system32\32ntntor.exe

O4 - HKCU\..\Run: [sPntsynt] C:\WINDOWS\system32\SPntsynt.exe

O4 - HKCU\..\Run: [hhsy] C:\WINDOWS\hhsy.exe

O4 - HKCU\..\Run: [hhSP3264] C:\WINDOWS\system32\hhSP3264.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/12119/CTPID.cab

 

 

Thanks

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Strange entries :huh:

 

1. Click My Computer, then C:\

In the menu bar, File->New->Folder.

That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ folder. Put your HijackThis.exe there, and run it from there in the future ;)

 

2. Reboot into safe mode by tapping F8 frequently during bootup.

 

3. Check these in HijackThis:

 

O4 - HKCU\..\Run: [6464ms64ms] C:\WINDOWS\system32\6464ms64ms.exe

O4 - HKCU\..\Run: [64syms] C:\WINDOWS\system32\64syms.exe

O4 - HKCU\..\Run: [ntsyhh32] C:\WINDOWS\system32\ntsyhh32.exe

O4 - HKCU\..\Run: [3264ntntor] C:\WINDOWS\system32\3264ntntor.exe

O4 - HKCU\..\Run: [sPsyhhnt] C:\WINDOWS\SPsyhhnt.exe

O4 - HKCU\..\Run: [sP32s-nt64] C:\WINDOWS\system32\SP32s-nt64.exe

O4 - HKCU\..\Run: [32ntsyPE] C:\WINDOWS\system32\32ntsyPE.exe

O4 - HKCU\..\Run: [hh64PE32] C:\WINDOWS\system32\hh64PE32.exe

O4 - HKCU\..\Run: [PEhhSPhhs-] C:\WINDOWS\system32\PEhhSPhhs-.exe

O4 - HKCU\..\Run: [s-mssySP] C:\WINDOWS\system32\s-mssySP.exe

O4 - HKCU\..\Run: [64SP] C:\WINDOWS\64SP.exe

O4 - HKCU\..\Run: [s-PE] C:\WINDOWS\system32\s-PE.exe

O4 - HKCU\..\Run: [32ntntor] C:\WINDOWS\system32\32ntntor.exe

O4 - HKCU\..\Run: [sPntsynt] C:\WINDOWS\system32\SPntsynt.exe

O4 - HKCU\..\Run: [hhsy] C:\WINDOWS\hhsy.exe

O4 - HKCU\..\Run: [hhSP3264] C:\WINDOWS\system32\hhSP3264.exe

 

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

 

4. Close all other windows and browsers, and hit Fix Checked.

 

5. Reboot into safe mode by tapping F8 frequently during bootup.

Make sure your settings allow you to view "Hidden files". Open up any explorer windows and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders".

 

6. Delete these files in safe mode:

C:\WINDOWS\system32\6464ms64ms.exe

C:\WINDOWS\system32\64syms.exe

C:\WINDOWS\system32\ntsyhh32.exe

C:\WINDOWS\system32\3264ntntor.exe

C:\WINDOWS\SPsyhhnt.exe

 

C:\WINDOWS\system32\SP32s-nt64.exe

C:\WINDOWS\system32\32ntsyPE.exe

C:\WINDOWS\system32\hh64PE32.exe

C:\WINDOWS\system32\PEhhSPhhs-.exe

C:\WINDOWS\system32\s-mssySP.exe

 

C:\WINDOWS\64SP.exe

C:\WINDOWS\system32\s-PE.exe

C:\WINDOWS\system32\32ntntor.exe

C:\WINDOWS\system32\SPntsynt.exe

C:\WINDOWS\hhsy.exe

C:\WINDOWS\system32\hhSP3264.exe

 

7. Go to Start - Run, and type

%TEMP% Hit OK.

 

Now delete the CONTENTS of this folder, not the folder itself.

Empty your recyclebin.

 

8. Reboot into normal mode, make a new HijackThis log, and post it here :)

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Hello,

 

I made it all the way to step 6 but I can't seem to find the windows \system files you asked me to delete. I scanned with hijack twice, but they don't show up in the log. Here's my scan after completing the first 5 steps.

 

Thanks

Val

 

Logfile of HijackThis v1.98.2

Scan saved at 10:01:39 AM, on 9/17/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\pctspk.exe

C:\WINDOWS\System32\CTHELPER.EXE

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\Creative\ShareDLL\CtNotify.exe

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Creative\ShareDLL\MediaDet.Exe

C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\System32\wuauclt.exe

C:\hjt\HijackThis.exe

 

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\Updreg.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTask.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/12119/CTPID.cab

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Little bit impatient? I'll check your log now...

Edited by H@ns

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Clean, problems solved? :)

 

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers real-time protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free Google toolbar to help stop pop up windows.

I also suggest that you delete your Temp folders regularly. Use CleanUp! to do this automatically for you!

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A dialer still keeps popping up and I'm still getting reoccuring messages from Norton about a backdoor trojan that it has found and deleted :hmmm: . The computer seems to be moving a little faster, but this is how the problems started the first time around.

 

Thanks for your help!

Val

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Here ya go. By the way, I just noticed that this bug has erased windows media player from my system :wtf:

 

 

Thanks again!

 

Logfile of HijackThis v1.97.7

Scan saved at 8:16:35 AM, on 9/18/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\pctspk.exe

C:\WINDOWS\System32\CTHELPER.EXE

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\Creative\ShareDLL\CtNotify.exe

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

C:\WINDOWS\system32\s-PEntntnt.exe

C:\Program Files\Creative\ShareDLL\MediaDet.Exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Program Files\Windows Media Player\wmplayer.exe

C:\Documents and Settings\mark\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

 

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\Updreg.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTask.exe

O4 - HKCU\..\Run: [s-PEntntnt] C:\WINDOWS\system32\s-PEntntnt.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7951.5930092593

O16 - DPF: {A4639D2F-774E-11D3-A490-00C04F6843FB} - http://download.microsoft.com/download/viz...N-US/msorun.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/12119/CTPID.cab

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OK, I think I got it right this time. Here's the new log.

 

Thanks again!

 

 

Scan saved at 1:45:43 PM, on 9/18/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\pctspk.exe

C:\WINDOWS\System32\CTHELPER.EXE

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\Creative\ShareDLL\CtNotify.exe

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

C:\WINDOWS\system32\s-PEntntnt.exe

C:\Program Files\Creative\ShareDLL\MediaDet.Exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\orSPhh.exe

C:\Documents and Settings\mark\My Documents\hijack\1.98\HijackThis.exe

 

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\Updreg.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTask.exe

O4 - HKCU\..\Run: [s-PEntntnt] C:\WINDOWS\system32\s-PEntntnt.exe

O4 - HKCU\..\Run: [orSPhh] C:\WINDOWS\orSPhh.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/12119/CTPID.cab

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It's back with a vengence. I woke up this morning and saw the web dialer back on my desktop along with about 30 "it's already running" error boxes lined up one after the other. I close them all and they're back again within 15 minutes or so.

 

Help me please!

 

Thanks

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Hi again,

 

1. Check and fix:

 

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

 

O4 - HKCU\..\Run: [s-PEntntnt] C:\WINDOWS\system32\s-PEntntnt.exe

O4 - HKCU\..\Run: [orSPhh] C:\WINDOWS\orSPhh.exe

 

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

 

2. Reboot, and run:

- BitDefender >> Make sure you check "AutoClean"

- TrendMicro >> make sure you check “Auto Clean”

 

3. Reboot again, make a new log, and post it here :)

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Thanks for getting back to me. I woke up this morning and had almost 50 popups on my desktop. I deleted the files you listed and ran both virus programs. They both came up with more than 20 trojan infections :wtf: that were uncleanable. Here's my new log.

 

Thank you!

 

Logfile of HijackThis v1.98.2

Scan saved at 10:05:50 AM, on 9/20/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\pctspk.exe

C:\WINDOWS\System32\CTHELPER.EXE

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\Creative\ShareDLL\CtNotify.exe

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

C:\Program Files\Creative\ShareDLL\MediaDet.Exe

C:\WINDOWS\system32\s-PEntntnt.exe

C:\WINDOWS\orSPhh.exe

C:\WINDOWS\system32\msmsoror64.exe

C:\WINDOWS\or64.exe

C:\WINDOWS\system32\hhs-.exe

C:\WINDOWS\system32\3232sy.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\mark\My Documents\hijack\1.98\HijackThis.exe

 

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\Updreg.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTask.exe

O4 - HKCU\..\Run: [orSPhh] C:\WINDOWS\orSPhh.exe

O4 - HKCU\..\Run: [msmsoror64] C:\WINDOWS\system32\msmsoror64.exe

O4 - HKCU\..\Run: [or64] C:\WINDOWS\or64.exe

O4 - HKCU\..\Run: [hhs-] C:\WINDOWS\system32\hhs-.exe

O4 - HKCU\..\Run: [3232sy] C:\WINDOWS\system32\3232sy.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/12119/CTPID.cab

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Hmm, seems to be a hard one. Where were the trojans/viruses located? (Temp folder/ other files...) Please tell me :)

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Sorry this is turning into such a hassle. Here's the info you requested.

 

After the scan, there were 4 viruses listed as "Java Bytever" in C;\documents settings...

 

There were 16 viruses listed as "Troj Small Do" in windows\system\32....etc..

 

And there were 4 more "Troj Small Do's" under windows\ ... followed by various letters and numbers.

 

Let me know what else you need.

 

Thank you again!

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I need the exact locations from the first and the third one (C:\Documents and Settings is not enough, and C:\Windows either... please let me know ;)

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Here ya go,

 

Thanks

 

Master Boot Record 80 ok (Windows 95 B20 - Windows 98)

Partition Boot 1 (primary) (active) ok (Windows NT 2000 NTFS)

 

C:\Documents and Settings\marnie\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Dummy.class-124b39f0-7a9cdd9f.class infected: Trojan.Java.ClassLoader.Dummy.C

C:\Documents and Settings\marnie\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Dummy.class-124b39f0-7a9cdd9f.class unable to disinfect

C:\WINDOWS\64SP.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\64SP.exe unable to disinfect

C:\WINDOWS\hhsy.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\hhsy.exe unable to disinfect

C:\WINDOWS\or64.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\or64.exe unable to disinfect

C:\WINDOWS\orSPhh.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\orSPhh.exe unable to disinfect

C:\WINDOWS\SPsyhhnt.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\SPsyhhnt.exe unable to disinfect

C:\WINDOWS\system\teen.exe infected: Application.Dialer.FA

C:\WINDOWS\system\teen.exe unable to disinfect

C:\WINDOWS\system32\3232sy.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\3232sy.exe unable to disinfect

C:\WINDOWS\system32\3264ntntor.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\3264ntntor.exe unable to disinfect

C:\WINDOWS\system32\32ntntor.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\32ntntor.exe unable to disinfect

C:\WINDOWS\system32\32ntsyPE.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\32ntsyPE.exe unable to disinfect

C:\WINDOWS\system32\6464ms64ms.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\6464ms64ms.exe unable to disinfect

C:\WINDOWS\system32\64syms.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\64syms.exe unable to disinfect

C:\WINDOWS\system32\hh64PE32.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\hh64PE32.exe unable to disinfect

C:\WINDOWS\system32\hhs-.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\hhs-.exe unable to disinfect

C:\WINDOWS\system32\hhSP3264.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\hhSP3264.exe unable to disinfect

C:\WINDOWS\system32\msmsoror64.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\msmsoror64.exe unable to disinfect

C:\WINDOWS\system32\ntsyhh32.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\ntsyhh32.exe unable to disinfect

C:\WINDOWS\system32\PEhhSPhhs-.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\PEhhSPhhs-.exe unable to disinfect

C:\WINDOWS\system32\s-mssySP.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\s-mssySP.exe unable to disinfect

C:\WINDOWS\system32\s-PE.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\s-PE.exe unable to disinfect

C:\WINDOWS\system32\s-PEntntnt.exe infected: Trojan.Dropper.Small.MY

C:\WINDOWS\system32\s-PEntntnt.exe unable to disinfect

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Here's an updated hijack log. Thank you!

 

Logfile of HijackThis v1.98.2

Scan saved at 12:32:13 PM, on 9/22/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\pctspk.exe

C:\WINDOWS\System32\CTHELPER.EXE

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\Creative\ShareDLL\CtNotify.exe

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

C:\Program Files\Creative\ShareDLL\MediaDet.Exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\mark\My Documents\hijack\1.98\HijackThis.exe

 

O1 - Hosts: 64.91.255.87 www.dcsresearch.com

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\Updreg.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"

O4 - HKLM\..\RunOnce: [Q828026] "C:\WINDOWS\INF\unregmp2.exe" /UpdateWMP

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTask.exe

O4 - HKCU\..\Run: [orSPhh] C:\WINDOWS\orSPhh.exe

O4 - HKCU\..\Run: [msmsoror64] C:\WINDOWS\system32\msmsoror64.exe

O4 - HKCU\..\Run: [or64] C:\WINDOWS\or64.exe

O4 - HKCU\..\Run: [hhs-] C:\WINDOWS\system32\hhs-.exe

O4 - HKCU\..\Run: [3232sy] C:\WINDOWS\system32\3232sy.exe

O4 - HKCU\..\Run: [32hhms32] C:\WINDOWS\32hhms32.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15008/CTPID.cab

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Hi :)

 

1. Check and fix these:

 

O4 - HKCU\..\Run: [orSPhh] C:\WINDOWS\orSPhh.exe

O4 - HKCU\..\Run: [msmsoror64] C:\WINDOWS\system32\msmsoror64.exe

O4 - HKCU\..\Run: [or64] C:\WINDOWS\or64.exe

O4 - HKCU\..\Run: [hhs-] C:\WINDOWS\system32\hhs-.exe

O4 - HKCU\..\Run: [3232sy] C:\WINDOWS\system32\3232sy.exe

O4 - HKCU\..\Run: [32hhms32] C:\WINDOWS\32hhms32.exe

 

2. Reboot into safe mode, and run one of the trojan scanners again.

 

3. Reboot into normal mode, make a new log, and post it here :)

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Logfile of HijackThis v1.98.2

Scan saved at 1:13:07 PM, on 9/22/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\pctspk.exe

C:\WINDOWS\System32\CTHELPER.EXE

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\Creative\ShareDLL\CtNotify.exe

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

C:\Program Files\Creative\ShareDLL\MediaDet.Exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\wdfmgr.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\Documents and Settings\mark\My Documents\hijack\1.98\HijackThis.exe

 

O1 - Hosts: 64.91.255.87 www.dcsresearch.com

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\Updreg.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTray.exe

O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\TaskBar\CTLTask.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15008/CTPID.cab

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