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#1 smoothbeer



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Posted 27 May 2004 - 09:28 AM

hello I am new to these forums but i have used hijack this before.

My problem is that a user at my company started getting popups and a searchbar called "istbar". i have dealt with spyware before but for some reason I cannot get rid of this stuff even after cleaning out his registry and running adware, spyware, and nortons in safe mode.

here is the log and any help would be most appreciated.

Logfile of HijackThis v1.97.7
Scan saved at 11:12:12 AM, on 5/27/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\Sunbelt Software\iHateSpam\siService.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\Program Files\Internet Optimizer\optimize.exe
C:\Program Files\Internet Optimizer\actalert.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Sunbelt Software\iHateSpam\siSpamFilterEngine.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\Program Files\Common Files\System\MAPI\1033\nt\MAPISP32.EXE
C:\Program Files\Sunbelt Software\iHateSpam\siMain.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\dan\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotf...count_id=145872
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotf...count_id=145872
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ad-co.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotf...count_id=145872
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\Program Files\Lycos\Sidesearch\sidesearch1400.dll
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINNT\twaintec.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINNT\nem216.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: ISTbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - C:\Program Files\ISTbar\istbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DVDSentry] C:\WINNT\system32\DSentry.exe
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [mswspl] C:\Program Files\Windows Media Player\wmplayer.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [siService.exe] "C:\Program Files\Sunbelt Software\iHateSpam\siService.exe"
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [amvcpcnblub] C:\WINNT\system32\mqrhjive.exe
O4 - HKCU\..\Run: [Internat.exe] internat.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Sidesearch (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8000.3193402778
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = riskvectors.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = riskvectors.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = riskvectors.com

#2 smoothbeer



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Posted 03 June 2004 - 09:58 AM


It seems that I posted this in the wrong section. Can anyone move this thread to the adware section? Or, if anyone can help witha few suggestions that would be great also.

#3 Tuxedo Jack

Tuxedo Jack

    Creator of TuxPE, a Cat5-o'-9-Tails, Etherkillers, and more

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Posted 03 June 2004 - 11:30 AM

Uninstall Internet Optimizer using the Add/Remove Programs control panel.

Next, get Ad-Aware from the link in my signature. Install and run it.

Click the globe icon in the top-right corner of the program, and click "Connect." Download the new Reference File, then hit "Okay" and start a new scan. Remove what it finds, then say Yes to letting it run on reboot.


Let Ad-Aware scan and remove what it wants to.

Get CWShredder from the link in my signature. Save it to the desktop. Close all programs and run it. Click "Fix." Let it remove what it wants to.


Scan with HJT again and post the new log.


You're going to have to reinstall Windows Media Player after this. Merijn has the executable for you to download. Once we're done here, I'll give you a link to it.


Edited by Tuxedo Jack, 03 June 2004 - 11:32 AM.

Signature file is under revision. This will be back shortly.

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