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Help HijackThis did not remove it


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#1 PagodaPC

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Posted 30 May 2004 - 09:18 AM

This computer has been hijacked! :o

I ran the scan, found the things running I did not want, checked the box then hit select, and they remain after a reboot.

Here is the log:

Logfile of HijackThis v1.97.7
Scan saved at 10:14:34 AM, on 5/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\Logitech\ImageStudio\LogiTray.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Michael\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.myexexex.com/searchbar.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.myexexex....aid=spage&qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/spad/start.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/spad/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.myexexex.com/searchbar.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.myexexex....aid=spage&qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://c:/spad/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.myexexex....aid=spage&qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.myexexex.....php?said=spage
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.myexexex.....php?said=spage
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.com/"); (C:\Documents and Settings\Michael\Application Data\Mozilla\Profiles\default\dtfr38o4.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Michael\Application Data\Mozilla\Profiles\default\dtfr38o4.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Microsoft® JavaScript® Console (HKLM)
O9 - Extra 'Tools' menuitem: JavaScript Console (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Microsoft® JavaScript® Console (HKCU)
O9 - Extra 'Tools' menuitem: JavaScript Console (HKCU)
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.micros...ontent/opuc.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab

As you can see the most obvious thing I am trying to remove is the www.myexexex.com stuff.

Your help is as always greatly appreciated.

Edited by PagodaPC, 30 May 2004 - 09:21 AM.


#2 Daemon

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Posted 30 May 2004 - 10:28 AM

Copy the contents of the quote box to notepad.

 
REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{869EE607-5376-486d-8DAC-EDC8E239AD5F}]
[-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\{869EE607-5376-486d-8DAC-EDC8E239AD5F}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{869EE607-5376-486d-8DAC-EDC8E239AD5F}]
[-HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Extensions\{869EE607-5376-486d-8DAC-EDC8E239AD5F}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\{BE2F2769-8A63-4bc7-8A99-06C2C4AD7B9B}]
[-HKEY_CLASSES_ROOT\CLSID\{BE2F2769-8A63-4bc7-8A99-06C2C4AD7B9B}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{BE2F2769-8A63-4bc7-8A99-06C2C4AD7B9B}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{869EE607-5376-486d-8DAC-EDC8E239AD5F}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{237AA178-C3BC-4f67-A8BB-D8BC14BA0B89}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{237AA178-C3BC-4f67-A8BB-D8BC14BA0B89}]
[-HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Extensions\{237AA178-C3BC-4f67-A8BB-D8BC14BA0B89}]


Click File>Save As, give it the name myex.reg and under the filename set file types to All Files. Save it to the desktop. When done double click the myex.reg when asked to merge say yes.

Reboot. Find and delete these files if there:

C:\\Documents and settings\(username)\LOCAL Settings\Temp\HPCMDTY.DLL
C:\WINDOWS\System32\c_10230.dll
C:\WINDOWS\System32\crt32_v2.dll
C:\WINDOWS\System32\crt2_v32.dll
C:\spad <-- whole folder

Make sure that you have no browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.myexexex.com/searchbar.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.myexexex....aid=spage&qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/spad/start.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/spad/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.myexexex.com/searchbar.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.myexexex....aid=spage&qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://c:/spad/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.myexexex....aid=spage&qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.myexexex.....php?said=spage
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.myexexex.....php?said=spage

Reboot when done, rescan with HJT and post a new log here for a final check over.
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#3 PagodaPC

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Posted 30 May 2004 - 10:50 AM

Thank you very much for your help. So far seems to have taken care of the problem

here is the final log

Logfile of HijackThis v1.97.7
Scan saved at 11:46:49 AM, on 5/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\Logitech\ImageStudio\LogiTray.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Documents and Settings\Michael\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.com/"); (C:\Documents and Settings\Michael\Application Data\Mozilla\Profiles\default\dtfr38o4.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Michael\Application Data\Mozilla\Profiles\default\dtfr38o4.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Microsoft® JavaScript® Console (HKLM)
O9 - Extra 'Tools' menuitem: JavaScript Console (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Microsoft® JavaScript® Console (HKCU)
O9 - Extra 'Tools' menuitem: JavaScript Console (HKCU)
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.micros...ontent/opuc.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab

#4 Daemon

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Posted 30 May 2004 - 10:52 AM

Clean log :D - well done.
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#5 PagodaPC

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Posted 30 May 2004 - 01:44 PM

Couldnt have done it without you, once again thank you.

#6 Daemon

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Posted 30 May 2004 - 02:00 PM

You're welcome - glad to help :D

As this problem has been resolved the topic will be closed. If you need this topic reopened, please click here to email the moderating team - be sure to include the address of the thread and the name you posted under.
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