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#1 Ian

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Posted 17 May 2004 - 03:40 PM

I'm trying to eliminate pop up ads on a computer, without success. I've run spybot, adaware and done some cleaning with HijackThis, but the pop ups continue. Here's the HijackThis log:

Logfile of HijackThis v1.97.7
Scan saved at 4:39:10 PM, on 5/17/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Documents and Settings\jmorelli\Desktop\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yaho...s/yinst0309.cab
O16 - DPF: {743E191E-7E14-4A06-A518-A90778969725} - http://www.cursorzon...setup_td035.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8114.5658680556
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.mac...ash/swflash.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup144.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = wnaglobal.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{6D86FA53-9CBA-47A6-8908-A826C5963356}: NameServer = 192.168.10.1,12.127.16.83
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = wnaglobal.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{6D86FA53-9CBA-47A6-8908-A826C5963356}: NameServer = 192.168.10.1,12.127.16.83
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = wnaglobal.local
O17 - HKLM\System\CS2\Services\Tcpip\..\{6D86FA53-9CBA-47A6-8908-A826C5963356}: NameServer = 192.168.10.1,12.127.16.83

Thanks in advance for assistance.

#2 PGPhantom

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Posted 17 May 2004 - 04:05 PM

Being your first post - I get the honour and privilege of welcoming you to our corner of the world where spyware has met it's match - Welcome. :)

Just so that you know you are not being ignored - I will handle this case for you but I need to ask for your patience while I review the log

Please keep an eye on this message for a resolution shortly.

#3 PGPhantom

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Posted 17 May 2004 - 04:09 PM

First - Create a new folder C:\HJT and move the HijackThis.exe file into that folder and only run it from there.

Close all programs/windows, run HijackThis and delete:
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
O16 - DPF: {743E191E-7E14-4A06-A518-A90778969725} - http://www.cursorzon...setup_td035.cab

Reboot, sign on and post a new HijackThis log into this message so that we can analyze further.

#4 Ian

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Posted 18 May 2004 - 10:22 AM

PGPhantom - Thanks for the welcome and the advice. I have done as you asked. After I rebooted and opened IE to log in, an ad popped up. So there's something still infecting this computer. Here is the new log:

Logfile of HijackThis v1.97.7
Scan saved at 11:20:51 AM, on 5/18/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJT\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yaho...s/yinst0309.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8114.5658680556
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.mac...ash/swflash.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup144.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = wnaglobal.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{6D86FA53-9CBA-47A6-8908-A826C5963356}: NameServer = 192.168.10.1,12.127.16.83
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = wnaglobal.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{6D86FA53-9CBA-47A6-8908-A826C5963356}: NameServer = 192.168.10.1,12.127.16.83
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = wnaglobal.local
O17 - HKLM\System\CS2\Services\Tcpip\..\{6D86FA53-9CBA-47A6-8908-A826C5963356}: NameServer = 192.168.10.1,12.127.16.83

#5 PGPhantom

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Posted 18 May 2004 - 10:51 AM

The only additional suggestion from your log is to delete all the O16 entries. Deleting them will not harm anything and if it is something that you need, the next time you visit the site, it will be downloaded again.
Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing SpywareBlaster and SpyWareGuard and IE/Spyad.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs. SpywareBlaster will prevent spyware from being installed and consumes no system resources. SpywareGuard offers realtime protection from spyware installation attempts.

More info and download is available at:
Spywareblaster
Spywareguard

IE/Spyad places over 4000 websites and domains in the IE Restricted list which will several impair attempts to infect your system. It is free.

More info and download is available at:
IE/Spyad

On a regular basis - Use Ad-Aware to check your system for any and all infections => How to use Ad-Aware to remove Spyware

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recyle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

You may want to get the Google Toolbaar as it has a free pop-up stopper that works quite well.

#6 PGPhantom

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Posted 04 October 2004 - 02:07 AM

Due to tno response, I am closing this thread.

If you need this topic reopened, please request this by sending the moderating team an email with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.




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