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Wow, in need of some desperate help


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#1 Nicodemus

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Posted 03 June 2004 - 11:35 PM

Don't know what happened, but I'm infested. Seems every time I let someone else use my computer, I'm doomed. Looking at the log I know I'm in for it, heh. Help would be much appriciated.

Logfile of HijackThis v1.97.7
Scan saved at 9:32:27 PM, on 6/3/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\ICQ\ICQ.exe
C:\WINDOWS\System32\svohost.exe
C:\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://69.31.79.101/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.31.79.101/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.31.79.101/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://69.31.79.101/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.31.79.101/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.31.79.101/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.31.79.101/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://69.31.79.101/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://69.31.79.101/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.31.79.101/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.31.79.101/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.31.79.101/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.31.79.101/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.31.79.101/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://69.31.79.101/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://69.31.79.101/search.html
F0 - system.ini: Shell=explorer.exe C:\WINDOWS\System32\svohost.exe
F2 - REG:system.ini: Shell=explorer.exe C:\WINDOWS\System32\svohost.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [Mirabilis ICQ] C:\Program Files\ICQ\ICQ.exe -minimize
O4 - HKLM\..\Run: [winupd] C:\WINDOWS\System32\winupd.exe
O4 - HKLM\..\Run: [load32] C:\WINDOWS\System32\swchost.exe
O4 - HKLM\..\Run: [NvClipRsv] C:\WINDOWS\svchost.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: svchost.exe
O4 - Startup: Windows Explorer.lnk = C:\WINDOWS\explorer.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yaho...s/yinst0401.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8118.6270023148
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab

#2 PGPhantom

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Posted 03 June 2004 - 11:48 PM

:) Just so that you know you are not being ignored - I will handle this case for you but I need to ask for your patience while I review the log

Please keep an eye on this message for a resolution shortly.

#3 PGPhantom

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Posted 03 June 2004 - 11:58 PM

How to Remove CoolWebSearch with CoolWeb Shredder <= Please click on this link for instructions on how to download and use CoolWebSearch Shredder which will help remove a CWS infection on your computer. Make sure you close all programs and windows before running it and be sure to click on the "Fix" button.

Please run either TrndMicro or AVG Antvirus - Both free virus scanners.

Run HijackThis and delete the following entries (If still present):
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://69.31.79.101/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.31.79.101/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.31.79.101/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://69.31.79.101/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.31.79.101/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.31.79.101/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.31.79.101/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://69.31.79.101/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://69.31.79.101/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.31.79.101/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.31.79.101/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.31.79.101/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.31.79.101/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.31.79.101/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://69.31.79.101/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://69.31.79.101/search.html
F0 - system.ini: Shell=explorer.exe C:\WINDOWS\System32\svohost.exe
F2 - REG:system.ini: Shell=explorer.exe C:\WINDOWS\System32\svohost.exe
O4 - HKLM\..\Run: [winupd] C:\WINDOWS\System32\winupd.exe
O4 - HKLM\..\Run: [load32] C:\WINDOWS\System32\swchost.exe
O4 - HKLM\..\Run: [NvClipRsv] C:\WINDOWS\svchost.exe
O4 - Startup: svchost.exe
O4 - Startup: Windows Explorer.lnk = C:\WINDOWS\explorer.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab

The following are optional to delete as they are resource hogs or as otherwise indicated:
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE <= Used by creative labs and once your user has been set up, this is no longer necessary

Please reboot into safe mode - How do I boot into "Safe" mode?

Please cleanup temporary files etc. Browse to and select all contents in the following folders (Windows may be WINNT or WIN98 etc.), and delete (Make sure to delete the sub-folders, but not the Temp folders themselves!):
  • C:\Windows\Temp (all contents)
  • C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files (all contents) <=This will delete all your cached internet content including cookies. This is recommended and strongly suggested.
  • C:\Documents and Settings\<Your Profile>\Local Settings\Temp (all contents)
  • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files(all contents)
  • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp (all contents)
  • Empty your "Recycle Bin".
  • C:\WINDOWS\System32\svohost.exe
  • C:\WINDOWS\System32\winupd.exe
  • C:\WINDOWS\System32\swchost.exe
  • C:\WINDOWS\svchost.exe <= Do not confuse this with the legitmiate c:\windows\system32\svchost.exe
Reboot again and log in normally, repost a new HijackThis log into this message for further review.

#4 Nicodemus

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Posted 03 June 2004 - 11:58 PM

Thank you for letting me know, much appriciated, this problem is destroying my bandwidth and runing my gaming. :thumbsdown:

#5 PGPhantom

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Posted 03 June 2004 - 11:59 PM

You replied at the same time I did :) Please be sure to check my response here,

Edited by PGPhantom, 04 June 2004 - 12:00 AM.


#6 Nicodemus

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Posted 04 June 2004 - 12:05 AM

Yeah i'm already on it, doin things now, will post log as soon as I get done scanning and what not.

#7 Nicodemus

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Posted 04 June 2004 - 12:31 AM

Okay a few things. I didn't remove the explorer.exe on startup cuz thats how I have my computer setup. The svchost.exe in windows folder was no longer present after virus scanning. And CWShredder, fully updated, found nothing to start off with. I had run that previously before doing the hijack this log and coming here. Found quite a few trojans and what not while scanning though. Heres my fresh log.

Logfile of HijackThis v1.97.7
Scan saved at 10:28:52 PM, on 6/3/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\ICQ\ICQ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Logitech\Video\AlbumDB2.exe
C:\PROGRA~1\Logitech\Video\FxSvr2.exe
C:\Hijack This\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [Mirabilis ICQ] C:\Program Files\ICQ\ICQ.exe -minimize
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Windows Explorer.lnk = C:\WINDOWS\explorer.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yaho...s/yinst0401.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8118.6270023148
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab

Edited by Nicodemus, 04 June 2004 - 12:31 AM.


#8 PGPhantom

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Posted 04 June 2004 - 12:53 AM

Looks much better - No additional infections present ...

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

#9 Nicodemus

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Posted 04 June 2004 - 01:07 AM

Yes, thank you very much. Went into Tribes, no lag spikes whatsoever. You're a life saver my friend.

#10 PGPhantom

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Posted 04 June 2004 - 11:34 AM

Always a pleasure - Glad to be of service :)




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