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samuelo

Help - I've got a virus

7 posts in this topic

Please help. I've got a virus on my computer. My system is really slow & also my friends keep telling me that my Hotmail account sends them random messages.

 

I've run Norton Anti-virus but surprise, surprise it says that my system is clean.

 

Below is my Hijack This log. Do you see anything strange?

 

Logfile of HijackThis v1.97.6

Scan saved at 11:56:55, on 04/06/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\carpserv.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\WINDOWS\System32\ICO.EXE

C:\WINDOWS\System32\ezSP_Px.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Sony\HotKey Utility\HKserv.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Sony\HotKey Utility\HKWnd.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\Nikon\NkView5\NkvMon.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Sony Handheld\HOTSYNC.EXE

C:\WINDOWS\System32\Ati2evxx.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\SAVScan.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Sony\vaio media music server\SSSvr.exe

C:\Program Files\sony\photo server 20\appsrv\PicAppSrv.exe

C:\Program Files\Common Files\Sony Shared\vaio media platform\sv_httpd.exe

C:\Program Files\Common Files\sony shared\vaio media platform\SV_Httpd.exe

C:\Program Files\Common Files\Sony Shared\vaio media platform\UPnPFramework.exe

C:\Program Files\Common Files\sony shared\vaio media platform\UPnPFramework.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Outlook Express\msimn.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Samir Thapa\Desktop\hijackthis\HijackThis.exe

C:\Program Files\Messenger\msmsgs.exe

 

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe

O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [Tapicfg.exe] C:\WINDOWS\System32\tapicfg.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/

O15 - Trusted Zone: *.Sony-europe.com

O15 - Trusted Zone: *.Sonystyle-europe.com

O15 - Trusted Zone: *.Vaio-link.com

O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7874.0544212963

O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls.../20/SassCln.CAB

O16 - DPF: {A977FF0C-8757-4E76-8533-482F91946233} (session Class) - http://dl.sayclub.com/sayclub/sayctl/sayax.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{32C8AC9A-3130-414D-80A9-1E43958B26ED}: NameServer = 202.96.209.6 202.96.209.133

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Thyme - Thanks for the advice. Here is the updated Hijack This log

 

Logfile of HijackThis v1.97.6

Scan saved at 10:16:59, on 05/06/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\carpserv.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\WINDOWS\System32\ICO.EXE

C:\WINDOWS\System32\ezSP_Px.exe

C:\Program Files\Sony\HotKey Utility\HKserv.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Sony\HotKey Utility\HKWnd.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\Nikon\NkView5\NkvMon.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Sony Handheld\HOTSYNC.EXE

C:\WINDOWS\System32\Ati2evxx.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\SAVScan.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Sony\vaio media music server\SSSvr.exe

C:\Program Files\sony\photo server 20\appsrv\PicAppSrv.exe

C:\Program Files\Common Files\Sony Shared\vaio media platform\sv_httpd.exe

C:\Program Files\Common Files\sony shared\vaio media platform\SV_Httpd.exe

C:\Program Files\Common Files\Sony Shared\vaio media platform\UPnPFramework.exe

C:\Program Files\Common Files\sony shared\vaio media platform\UPnPFramework.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Outlook Express\msimn.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Samir Thapa\Desktop\hijackthis\HijackThis.exe

 

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe

O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/

O15 - Trusted Zone: *.Sony-europe.com

O15 - Trusted Zone: *.Sonystyle-europe.com

O15 - Trusted Zone: *.Vaio-link.com

O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7874.0544212963

O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls.../20/SassCln.CAB

O16 - DPF: {A977FF0C-8757-4E76-8533-482F91946233} (session Class) - http://dl.sayclub.com/sayclub/sayctl/sayax.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{32C8AC9A-3130-414D-80A9-1E43958B26ED}: NameServer = 202.96.209.6 202.96.209.133

 

What is carpserve.exe?

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Hi samuelo

 

carpserve.exe info

 

Process File: carpserv or carpserv.exe

Process Name: CARPService

Description: Background application that allows the internal modem speaker and allows you to listen to the dial-up sounds. It is related with Zoltrix modems.

Company: Zoltrix International limited

System Process: No

Security Risk ( Virus/Trojan/Worm/Adware/Spyware ): No

Common Errors: N/A

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Thanks. Anything else that looks suspicious in my Hijack This log.

 

Friends keep telling me that my Hotmail sends them messages with text that can't be read. Do you have any idea which virus might be causing this? And what I can do to get rid of it?

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Hi samuelo

 

your log looks ok, nothing obvious.

 

I had a friend that kept sending messages i couldn't read just garbage lines of alphabetical nonsense.

It was just some form of spam mail, and something to do with my own filter settings for mail.

 

You could do an online scan of your computer to check for viruses, for peace of mind, here is a link to panda (free service)

 

http://www.pandasoftware.com/activescan/co...n_principal.htm

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