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error404namenotfound

need help with ad/spyware

5 posts in this topic

i have a lot of ad/spyware installed on my computer. i ran spybot, ad-aware, antivirus software, and they all help but they keep coming back. this is my hijackthis log:

 

Logfile of HijackThis v1.97.7

Scan saved at 7:45:06 PM, on 6/6/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\System32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\WINDOWS\System32\P2P Networking\P2P Networking.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\wanmpsvc.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\System32\qtgwqv.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Common files\WinTools\WToolsA.exe

C:\Program Files\Common files\WinTools\WToolsS.exe

C:\Program Files\Common files\WinTools\WSup.exe

C:\Documents and Settings\Virgil\Desktop\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50094

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50094

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://office.microsoft.com/office/redirec...3&HelpLCID=1033

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50094

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:\WINDOWS\System32\msibkd.dll

O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [iPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\Zsu0g.exe

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [oqgkmjtk] C:\WINDOWS\System32\qtgwqv.exe

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKLM\..\RunOnce: [spyBotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck

O4 - Startup: PowerReg SchedulerV2.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Control Pad (HKLM)

O9 - Extra 'Tools' menuitem: Control Pad (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O12 - Plugin for .au: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll

O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll

O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll

O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll

O16 - DPF: cpcScanner - http://www.crucial.com/controls/cpcScanner.cab

O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct1_x.cab

O16 - DPF: Yahoo! Freecell Solitaire - http://yog55.games.scd.yahoo.com/yog/y/fs10_x.cab

O16 - DPF: Yahoo! Graffiti - http://download.games.yahoo.com/games/clients/y/grt5_x.cab

O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab

O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/15d22233e2d451987222/...ip/RdxIE601.cab

O16 - DPF: {68BCE50A-DC9B-4519-A118-6FDA19DB450D} (Info Class) - http://www.blizzard.com/support/includes/cabs/si.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003050...all/xscan53.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...257/mcfscan.cab

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Hello error404!

 

Can you please tick the following checkboxes in HijackThis and press "Fix Selected":

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

 

Then reboot into Safe Mode (usually accomplished by tapping F8 at start-up). Next, go to your control panel and add/remove programs. There look for a Wintools Uninstaller and run it.

Now look for any WinTools folder (C:/program files/common files) and delete it if it is still there.

 

Next, reboot back into normal mode and post a new HijackThis log into this topic

 

Then we can get started on the next phase of clean-up, thank you.

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i removed wintools from hijackthis but when i rebooted in safe mode and tried to delete it from the add/remove programs menu it said "other ad-powered software installed. please remove it first."

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Okay, I managed to delete WinTools (I had to uninstall a lot of other ad/spyware first) and this is my new log:

 

Logfile of HijackThis v1.97.7

Scan saved at 6:25:52 PM, on 6/7/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\System32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\System32\P2P Networking\P2P Networking.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\WINDOWS\System32\qtgwqv.exe

C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\System32\TO4SVC6.exe

C:\WINDOWS\System32\Mrrl425.exe

C:\WINDOWS\System32\YtaxJ.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Virgil\Desktop\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://office.microsoft.com/office/redirec...3&HelpLCID=1033

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\mxTarget.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:\WINDOWS\System32\msibkd.dll

O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll (file missing)

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\Ugr1.exe

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [oqgkmjtk] C:\WINDOWS\System32\qtgwqv.exe

O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe

O4 - HKLM\..\Run: [mswspl] C:\WINDOWS\System32\qtgwqv.exe

O4 - HKLM\..\Run: [iPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [TO4SVC6] C:\WINDOWS\System32\TO4SVC6.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Control Pad (HKLM)

O9 - Extra 'Tools' menuitem: Control Pad (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O12 - Plugin for .au: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll

O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll

O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll

O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll

O16 - DPF: cpcScanner - http://www.crucial.com/controls/cpcScanner.cab

O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct1_x.cab

O16 - DPF: Yahoo! Freecell Solitaire - http://yog55.games.scd.yahoo.com/yog/y/fs10_x.cab

O16 - DPF: Yahoo! Graffiti - http://download.games.yahoo.com/games/clients/y/grt5_x.cab

O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab

O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/15d22233e2d451987222/...ip/RdxIE601.cab

O16 - DPF: {68BCE50A-DC9B-4519-A118-6FDA19DB450D} (Info Class) - http://www.blizzard.com/support/includes/cabs/si.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003050...all/xscan53.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...257/mcfscan.cab

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