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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
    • Budfred

      PLEASE READ - Reversing upgrade   02/23/2017

      We have found that this new upgrade is somewhat of a disaster.  We are finding lots of glitches in being able to post and administer the forum.  Additionally, there are new costs associated with the upgrade that we simply cannot afford.  As a result, we have decided to reverse course and go back to the previous version of our software.  Since this will involve restoring it from a backup, we will lose posts that have been added since January 30 or possibly even some before that.    If you started a topic during that time, we urge you to make backups of your posts and you will need to start the topics over again after the change.  You can simply paste the copies of your posts that you created at that point.    If you joined the forum this month, you will need to re-register since your membership will be lost along with the posts.  Since you have a concealed password, we cannot simply restore your membership for you.   We are going to backup as much as we can so that it will reduce inconvenience for our members.  Unfortunately we cannot back everything up since much will be incompatible with the old version of our software.  We apologize for the confusion and regret the need to do this even though it is not viable to continue with this version of the software.   We plan to begin the process tomorrow evening and, if it goes smoothly, we shouldn't be offline for very long.  However, since we have not done this before, we are not sure how smoothly it will go.  We ask your patience as we proceed.   EDIT: I have asked our hosting service to do the restore at 9 PM Central time and it looks like it will go forward at that time.  Please prepare whatever you need to prepare so that we can restore your topics when the forum is stable again.
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pjsgamma

help to remove antivirus gold

7 posts in this topic

I could remove the Anti-Virus Gold desktop, but can't get rid of that x mark.

 

There is a red circle with a white X on my system tray, which has a popup (normal Windows XP Popup), "Your Computer is infected! Protect Your Computer From Viruses. You need to use antivirus software."

 

Please help me!

 

Logfile of HijackThis v1.98.2

Scan saved at 8:39:07, on 05/31/2005

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\SYSTEM32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe

C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE

C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\WildTangent\Apps\GameChannel.exe

C:\WINDOWS\System32\P2P Networking\P2P Networking.exe

C:\WINDOWS\System32\rmctrl.exe

C:\Program Files\HP DVD\Umbrella\DVDTray.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\D-Tools\daemon.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe

C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe

C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe

C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\NCLAUNCH.EXe

C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE

C:\WINDOWS\system32\winnook.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\palstart.exe

C:\Program Files\Trust\Trust 730S LCD PowerC@M ZOOM\ICON.EXE

C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\WINDOWS\Explorer.EXE

C:\Documents and Settings\Pedro\My Documents\tro\HijackThis.exe

C:\Program Files\Messenger\msmsgs.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: 216.177.73.139 auto.search.msn.com

O1 - Hosts: 216.177.73.139 search.netscape.com

O1 - Hosts: 216.177.73.139 ieautosearch

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Messenger\ycomp.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: ShprRprts - {2A8A997F-BB9F-48F6-AA2B-2762D50F9289} - (no file)

O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll

O2 - BHO: IEFriendly Class - {A5483501-070C-41DD-AF44-9BD8864B3015} - C:\Program Files\Httper\httper.dll

O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O2 - BHO: AddressBar Class - {f65b197f-8260-4d52-909a-f70118e646eb} - C:\WINDOWS\system32\iasada.dll

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe

O4 - HKLM\..\Run: [RemoteControl] C:\WINDOWS\System32\rmctrl.exe

O4 - HKLM\..\Run: [DVDTray] C:\Program Files\HP DVD\Umbrella\DVDTray.exe

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"

O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"

O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"

O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet

O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe

O4 - HKCU\..\Run: [system Soap Pro] C:\PROGRA~1\SYSTEM~1\soap.exe min

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - HKCU\..\Run: [snappy Fax 2000 Version 3] C:\Program Files\Snappy Fax 2000 Version 3\Sf2k3.exe

O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"

O4 - HKCU\..\Run: [intel system tool] C:\WINDOWS\system32\winnook.exe

O4 - Startup: Norton Disk Doctor.LNK = C:\Program Files\Norton SystemWorks\Norton Utilities\NDD32.EXE

O4 - Startup: PowerReg Scheduler V3.exe

O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: palstart.exe

O4 - Global Startup: Trust 730S LCD PowerC@M ZOOM Monitor.lnk = ?

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: Criar favorito móvel - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll

O9 - Extra 'Tools' menuitem: Criar favorito móvel... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Hijacked Internet access by New.Net

O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab

O16 - DPF: {421A63BA-4632-43E0-A942-3B4AB645BE51} - http://download-ak.systemsoap.com/ssoap/pp...stemsoappro.cab

O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab

O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx

O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab

O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/partner...yle/install.cab

O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx

O16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) - http://simcity.ea.com/patch/MaxisSimCity4PatcherX.cab

O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popc...aploader_v5.cab

O16 - DPF: {E6A3C1E2-F792-483E-9133-596215172BE9} (AcceptLang Class) - http://runonce.msn.com/setacceptlang.cab

O16 - DPF: {EFB22865-F3BC-4309-ADFA-C8E078A7F762} - http://www.sponsoradulto.com/es/SysWebTelecom.cab

O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx

O16 - DPF: {F5820AD3-9B20-423E-B2AA-7AF2B4055746} (CRegistryDownload Class) - http://download.paltalk.com/download/0.x/regdload.cab

O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://www29.compaq.com/falco/SysQuery.cab

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*Click Here to download Killbox by Option^Explicit.

*Extract the program to your desktop and double-click on its folder, then double-click on Killbox.exe to start the program.

*In the killbox program, select the Delete on Reboot option.

*Copy & paste this into the "Full Path to File to delete" bar:

C:\WINDOWS\system32\winnook.exe

 

*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

 

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

 

Run HijackThis and check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

 

O1 - Hosts: 216.177.73.139 auto.search.msn.com

O1 - Hosts: 216.177.73.139 search.netscape.com

O1 - Hosts: 216.177.73.139 ieautosearch

 

O2 - BHO: ShprRprts - {2A8A997F-BB9F-48F6-AA2B-2762D50F9289} - (no file)

 

O2 - BHO: IEFriendly Class - {A5483501-070C-41DD-AF44-9BD8864B3015} - C:\Program Files\Httper\httper.dll

 

O2 - BHO: AddressBar Class - {f65b197f-8260-4d52-909a-f70118e646eb} - C:\WINDOWS\system32\iasada.dll

 

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

 

O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"

 

O4 - HKCU\..\Run: [intel system tool] C:\WINDOWS\system32\winnook.exe

 

O4 - Startup: PowerReg Scheduler V3.exe

 

O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/partner...yle/install.cab

 

O16 - DPF: {EFB22865-F3BC-4309-ADFA-C8E078A7F762} - http://www.sponsoradulto.com/es/SysWebTelecom.cab

 

and delete:

C:\WINDOWS\\desktop.html

C:\Program Files\Httper <= entire folder

 

Then (still in safe mode) use the Disk Cleanup Utility to empty all your Temp folders.

 

Boot back to normal and click on the upper edge of the screen and drag it down untill you notice a cross in the upper right corner. Click it to close the screen and you will have access to your real desktop and can change the settings.

 

Regards,

 

Pieter

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Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

  1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.
     
    You can find instructions on how to enable and reenable system restore here:
     
    Managing Windows Millenium System Restore
     
    or
     
    Windows XP System Restore Guide
     
    Renable system restore with instructions from tutorial above
     
     
  2. Make your Internet Explorer more secure - This can be done by following these simple instructions:

    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
      1. Change the Download signed ActiveX controls to Prompt
         
      2. Change the Download unsigned ActiveX controls to Disable
         
      3. Change the Initialize and script ActiveX controls not marked as safe to Disable
         
      4. Change the Installation of desktop items to Prompt
         
      5. Change the Launching programs and files in an IFRAME to Prompt
         
      6. Change the Navigate sub-frames across different domains to Prompt
         
      7. When all these settings have been made, click on the OK button.
         
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.

      [*]Next press the Apply button and then the OK to exit the Internet Properties page.

      [*]Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

       

      See this link for a listing of some online & their stand-alone antivirus programs:

       

      Virus, Spyware, and Malware Protection and Removal Resources

       

       

      [*]Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

       

       

      [*]Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

       

      For a tutorial on Firewalls and a listing of some available ones see the link below:

       

      Understanding and Using Firewalls

       

       

      [*]Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

       

       

      [*]Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

       

      A tutorial on installing & using this product can be found here:

       

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

       

       

      [*]Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

       

      A tutorial on installing & using this product can be found here:

       

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

       

       

      [*]Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

       

      A tutorial on installing & using this product can be found here:

       

      Using SpywareBlaster to protect your computer from Spyware and Malware

       

       

      [*]Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

      Follow this list and your potential for being infected again will reduce dramatically.

       

      Glad I was able to help.


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Since the issue appears to be resolved this Topic is closed.

 

If you need this topic reopened, please request this by sending the moderating team

an email with the address of the thread. This applies only to the original topic starter.

 

Everyone else please begin a New Topic.

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