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#1 XMit

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Posted 18 May 2004 - 03:36 AM

Hi all,

AVG keeps detecting startpage.4.AO or some other variant such as .AP, .AR.
Some it heals (AVG) and some I must quarantine. Anyone know how to kill this one? Moderators if I'm in the wrong place sorry. (If you need a log please let me know.)

#2 XMit

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Posted 19 May 2004 - 01:43 AM

bump

#3 WinHelp2002

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Posted 19 May 2004 - 04:18 AM

XMit,
First, flush "System Restore" (see below)

Basically turn off "System Restore" and reboot.
Run a full system (AV) scan, and turn on "System Restore"
Then create a new "Restore Point".

How to turn off or turn on Windows XP System Restore
http://service1.syma...enDocument&src=

After the above post a fresh HijackThis log ...
Mike
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#4 XMit

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Posted 19 May 2004 - 10:30 AM

Hello,

Thanks alot WinHelp2002. A new log for you. Interesting sidenote: Firefox seems to be running painfully slow now. Don't know if it's traffic or what?
BTW someone else added Maven, don't know for sure about that one?


Logfile of HijackThis v1.97.7
Scan saved at 10:23:52 AM, on 5/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Maven\mavenAgent.exe
C:\Program Files\Maven\mavenUpdater.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dell.com/
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe /disabled
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Steam] C:\Program Files\Steam\Steam.exe -silent
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Start Maven Updater.lnk = C:\Program Files\Maven\mavenUpdater.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Start Maven Client.lnk = C:\Program Files\Maven\mavenAgent.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yaho...s/yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_41.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {6EE39BFC-2FB6-4B69-9D05-CFC10E4F5B3E} (MavenBootInstallerAXControl Class) - http://client.maven....otInstaller.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8114.6214814815
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yaho

#5 WinHelp2002

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Posted 19 May 2004 - 11:10 AM

XMit,
Your log looks clean ...
Is AVG still detecting "startpage.4.AO"?

Note: I see you have both McAfee and AVG running = bad idea
One or the other but not both at the same time ...

Sorry can't help you with FireFox as I've never used it.
Clear the cache maybe ... as for Maven = no idea what that it.
Mike
Former Microsoft MVP Posted Image 1999-2012
"There's no place like 127.0.0.1"
Posted Image
Blocking Malware, Parasites, Hijackers, Trojans, http://www.mvps.org/...p2002/hosts.htm with a HOSTS file

#6 XMit

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Posted 19 May 2004 - 01:00 PM

WinHelp2002,

No startpage.4.AO anywhere as of now. Thank You.

will wait a coupla days before asking anything since I'm running clean right now.

#7 WinHelp2002

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Posted 19 May 2004 - 03:27 PM

XMit,
You're welcome ... glad to see you have resolved your problem.

I would suggest adding some "Defense" to your system ...
See section: How To: Prevent this from happening again?
http://www.mvps.org/...02/unwanted.htm
Mike
Former Microsoft MVP Posted Image 1999-2012
"There's no place like 127.0.0.1"
Posted Image
Blocking Malware, Parasites, Hijackers, Trojans, http://www.mvps.org/...p2002/hosts.htm with a HOSTS file

#8 dave38

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Posted 19 May 2004 - 04:12 PM

Glad we could help!

If you need this topic reopened, please request this by sending the moderating team an email with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
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