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Mercedes12

Shell.dll and Monwow.exe

2 posts in this topic

:scratchhead: Upon boot-up I get the error message Cannot find Shell.dll followed by Can't run 16 bit windows program: Cannot find File C:/Programs/Norton/Monwow.exe (or one of its componets). I know I was infected with a hijacker which I think I removed, but I'm not even sure about that. I've been battling this problem in one form or another for 3 weeks now. Following is my Hijack This log (I'm afraid to delete anything without some expert help) Can someone please advise me. Any and all help will be greatly appreciated. Thanks

 

Logfile of HijackThis v1.97.7

Scan saved at 7:01:28 PM, on 6/8/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe

C:\Program Files\Roxio\GoBack\GBPoll.exe

C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe

C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\System32\taskswitch.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe

C:\WINDOWS\System32\hphmon04.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe

C:\windows\system32\sncntr.exe

C:\WINDOWS\System32\OnSrvr.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\System32\RunDLL32.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\Program Files\Sony\VAIO Action Setup\VAServ.exe

C:\WINDOWS\System32\AChkr.exe

C:\Program Files\Roxio\GoBack\GBTray.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE

C:\Program Files\Norton SystemWorks\Norton CleanSweep\CsinsmNT.exe

C:\Program Files\Sierra\Planner\PLNRnote.exe

C:\Program Files\America Online 9.0a\aoltray.exe

C:\WINDOWS\webshots.scr

C:\WINDOWS\system32\ntvdm.exe

C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\System32\HPHipm11.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\My Downloads\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.sex-family.net/sherbook/search/search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = C:\WINDOWS\search.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net/Home

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = C:\WINDOWS\search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = C:\WINDOWS\search.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINDOWS\search.htm

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = C:\WINDOWS\search.htm

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.sony.com/vaiopeople

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\search.htm

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper\CCHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - d:\WS_FTP Pro\wsbho2k0.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll

O2 - BHO: My BHO - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - C:\WINDOWS\System32\AdEnh.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\MSDXM.OCX

O3 - Toolbar: Pa&nicware Pop-Up Stopper - {7E82235C-F31E-46CB-AF9F-1ADD94C585FF} - C:\Program Files\Panicware\Pop-Up Stopper\pstopper.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\DeadAIM.ocm",ExportedCheckODLs

O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe

O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe

O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [Optimum Online] C:\Program Files\Optimum Online\Netsurf.exe -tray

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup

O4 - HKLM\..\Run: [sncntr] c:\windows\system32\sncntr.exe /nocomm

O4 - HKLM\..\Run: [OnSrvr] C:\WINDOWS\System32\AChkr.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKCU\..\Run: [OfotoNow USB Detection] C:\WINDOWS\System32\RunDLL32.exe D:\OFOTNO~2\OFUSBS.DLL,WatchForConnection OfotoNow

O4 - Startup: Webshots.lnk = D:\Program Files\Webshots\Launcher.exe

O4 - Global Startup: VAIO Action Setup (Server).lnk = ?

O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe

O4 - Global Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE

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hi

 

Monwow.exe is part of your norton clean sweep, you may have to reinstall this programme to get back the missing components.

 

Here is a link for you to get the missing shell.dll file

http://www.dynamiclink.nl/frames/dll.htm

 

This is a trojan here is info on removal

 

http://www.pestpatrol.com/pestinfo/t/troja...win32_dluca.asp

 

O4 - HKLM\..\Run: [sncntr] c:\windows\system32\sncntr.exe /nocomm

 

 

remove

 

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.sex-family.net/sherbook/search/search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = C:\WINDOWS\search.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net/Home

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = C:\WINDOWS\search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = C:\WINDOWS\search.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINDOWS\search.htm

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = C:\WINDOWS\search.htm

 

 

a couple of good programmes to run & install on your computer recommended on this forum links page

 

http://www.spywareinfo.com/downloads.php?cat=sp#det

 

cwshredder

and spybot search & destroy

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