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ComputerTroubles

Hijacked, I get redirected to res://mshp.dll/

20 posts in this topic

I need help with my computer, it has been taken over with pop-up ads and my homepage keeps changing. I have read the FAQ section and I have also used SpyBot. It has worked for me in the past but now after SpyBot fixes the problems, they come back.

 

Sometimes the homepage is: res://mshp.dll/index.html#37049 Other times it is about:blank.

 

Ive pasted my Hijackthis log below. Thank you very much for anybody that can help me!

 

 

 

 

Logfile of HijackThis v1.97.7

Scan saved at 12:20:46 AM, on 6/9/2004

Platform: Windows 2000 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\Program Files\Network Associates\VirusScan\avsynmgr.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\hidserv.exe

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\WINNT\wanmpsvc.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\mspmspsv.exe

C:\Program Files\Network Associates\VirusScan\VsStat.exe

C:\Program Files\Network Associates\VirusScan\Vshwin32.exe

C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe

C:\Program Files\Network Associates\VirusScan\Avconsol.exe

C:\WINNT\Explorer.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINNT\System32\wndcmd32.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Administrator\Desktop\Hijackthis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINNT\secure.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://mshp.dll/index.html#37049

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://mshp.dll/sp.html#37049

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINNT\secure.html

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {2E9CAFF6-30C7-4208-8807-E79D4EC6F806} - C:\Program Files\Submit\submithook.dll

O2 - BHO: . - {D34F08C5-4F18-477c-86CB-1A9BEECFE37B} - C:\Documents and Settings\Administrator\Application Data\winch\winch.dll

O2 - BHO: ShowSearch module - {E2DDF680-9905-4dee-8C64-0A5DE7FE133C} - C:\Documents and Settings\Administrator\Application Data\winch\ntkd32.dll

O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - C:\Documents and Settings\Administrator\Application Data\winch\msiesh.dll

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [image] rundll32 C:\WINNT\sdkqh32.dll,Install

O4 - HKCU\..\Run: [tm] wndcmd32.exe

O4 - HKCU\..\RunServices: [image] rundll32 C:\WINNT\sdkqh32.dll,Install

O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O12 - Plugin for .nsf/GetResource: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8090.3056018519

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab

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Got the exact same problem but it doesn't appear anyone knows what to do about it. If you get a repliy could you please let me know? :wave:

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YAY!!!! I think I fixed it! That website helped alot! I just followed their steps except instead of iefeatsl.dll I think mine was winch.dll I also got rid a few .dll's that I saw was recent and had the same dates that were lurking in C://WINNT It seems to be running smoothly.

 

Id appreciate it if someone can take a look at my new HijackThis log and assure me that everything is okay. Thanks!

 

 

Logfile of HijackThis v1.97.7

Scan saved at 2:52:59 PM, on 6/10/2004

Platform: Windows 2000 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\Program Files\Network Associates\VirusScan\avsynmgr.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\hidserv.exe

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\Program Files\Network Associates\VirusScan\VsStat.exe

C:\WINNT\wanmpsvc.exe

C:\Program Files\Network Associates\VirusScan\Vshwin32.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\mspmspsv.exe

C:\Program Files\Network Associates\VirusScan\Avconsol.exe

C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe

C:\WINNT\Explorer.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINNT\System32\wndcmd32.exe

C:\Documents and Settings\Administrator\Desktop\Hijackthis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINNT\secure.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINNT\secure.html

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: . - {D34F08C5-4F18-477c-86CB-1A9BEECFE37B} - C:\Documents and Settings\Administrator\Application Data\winch\winch.dll (file missing)

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKCU\..\Run: [tm] wndcmd32.exe

O4 - HKCU\..\RunServices: [image] rundll32 C:\WINNT\sdkqh32.dll,Install

O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O12 - Plugin for .nsf/GetResource: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8090.3056018519

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab

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are you still having problems or did that website fix it? it doesn't seem like anyone on this site is replying to this problem. i posted a similar issue.

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I had the same problem and tried all the suggestions to no avail.

 

A co-worker suggested the following:

 

one is to download and run http://www.ad25.com/Uninstall.exe - apparently it's an uninstall program from the company that makes the pop-up

 

seemed to work for me.

I tried to download but it says my settings will not allow to download.

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