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oisin5199

Pop-Ups freeze my computer

13 posts in this topic

I've been having popup trouble lately. Certain adware won't go away, even after I remove it. Now, I'm only online a short time before something causes my programs to freeze, or else when I try to minimize them, my windows leave a trace. Anyway, I need help! Here's my log:

 

Logfile of HijackThis v1.97.7

Scan saved at 11:55:41 PM, on 6/8/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\Explorer.EXE

C:\WINNT\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\program files\support.com\bin\tgcmd.exe

C:\WINNT\System32\SK9910DM.EXE

C:\WINNT\GWMDMMSG.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINNT\dhbrwsr.exe

C:\WINNT\ornjoxob.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\WINNT\System32\RUNDLL32.EXE

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\SBC\Connection Manager\CManager.exe

C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe

C:\WINNT\dhsvr.exe

C:\PROGRA~1\BROADJ~1\CLIENT~1\CFD.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINNT\System32\nvsvc32.exe

C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS

C:\WINNT\System32\MsPMSPSv.exe

C:\PROGRA~1\Yahoo!\PARENT~1\YPCSER~1.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Documents and Settings\Owner\Desktop\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hungersite.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hungersite.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defa.../search/ie.html

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.gateway.net/

R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)

R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

O2 - BHO: (no name) - {02478D28-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_0_8_6.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll

O2 - BHO: (no name) - {25F7FA20-3FC3-11D7-B487-00D05990014C} - C:\WINNT\System32\mseggo.gif

O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:\WINNT\System32\msibkd.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll

O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINNT\dealhlpr.dll

O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\WINNT\System32\msnkmi.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_0_8_6.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll

O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINNT\dealhlpr.dll

O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll

O4 - HKLM\..\Run: [updReg] C:\WINNT\UpdReg.EXE

O4 - HKLM\..\Run: [tgcmdprovidersbc] "c:\program files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf /nosystray

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize

O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"

O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"

O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE

O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe

O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINNT\DHUpdt.exe

O4 - HKLM\..\Run: [DealHelperBrwsr] C:\WINNT\dhbrwsr.exe

O4 - HKLM\..\Run: [sweuowwbd] C:\WINNT\ornjoxob.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKLM\..\Run: [mswspl] C:\Program Files\Windows Media Player\wmplayer.exe

O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe

O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKCU\..\Run: [spySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NVMCTRAY.DLL,NvTaskbarInit

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\Run: [msmc] C:\WINNT\System32\msgked.exe

O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe

O4 - Global Startup: Event Reminder.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmtrans.html

O9 - Extra button: Yahoo! Login (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - hcp://system/TechTools.CAB

O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab

O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://gateway.cf1live.com/eSupport/static...h/weblaunch.cab

O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB

O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{FED15DFA-D9B6-43A9-8E06-D9E0760A27F2}: NameServer = 206.141.192.60 206.141.193.55

 

 

thanks

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I disabled pop up blocker, which was blocking the pop ups, but some pop ups I guess were too aggressive, and they would cause the freeze. Now it's not freezing, but the pop ups are out of control. Please help! I haven't heard any response since Tuesday!

here's the latest log:

Logfile of HijackThis v1.97.7

Scan saved at 10:15:17 AM, on 6/12/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\Explorer.EXE

C:\WINNT\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\program files\support.com\bin\tgcmd.exe

C:\WINNT\System32\SK9910DM.EXE

C:\WINNT\GWMDMMSG.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Winamp\winampa.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common files\WinTools\WToolsA.exe

C:\WINNT\System32\RUNDLL32.EXE

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\Program Files\SBC\Connection Manager\CManager.exe

C:\Program Files\Messenger\msmsgs.exe

C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINNT\System32\NMSSvc.exe

C:\WINNT\System32\nvsvc32.exe

C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS

C:\Program Files\Common files\WinTools\WToolsS.exe

C:\WINNT\System32\MsPMSPSv.exe

C:\PROGRA~1\Yahoo!\PARENT~1\YPCSER~1.EXE

C:\Program Files\Common files\WinTools\WSup.exe

C:\WINNT\System32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Owner\Desktop\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hungersite.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hungersite.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defa.../search/ie.html

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.gateway.net/

R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)

R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINNT\System32\mskhhe.dll

O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - C:\WINNT\System32\msglji.gif

O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll

O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll

O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINNT\System32\msjfbl.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll

O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {CC916B4B-BE44-4026-A19D-8C74BBD23361} - C:\WINNT\System32\msedah.dll

O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINNT\dealhlpr.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll

O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINNT\dealhlpr.dll

O4 - HKLM\..\Run: [updReg] C:\WINNT\UpdReg.EXE

O4 - HKLM\..\Run: [tgcmdprovidersbc] "c:\program files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf /nosystray

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize

O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"

O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"

O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE

O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe

O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKLM\..\Run: [mswspl] C:\Program Files\Windows Media Player\wmplayer.exe

O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe

O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKLM\..\Run: [mjwlqdah] C:\WINNT\mjwlqdah.exe

O4 - HKCU\..\Run: [spySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NVMCTRAY.DLL,NvTaskbarInit

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - HKCU\..\Run: [msmc] C:\WINNT\System32\msgked.exe

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe

O4 - Global Startup: Event Reminder.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmtrans.html

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - hcp://system/TechTools.CAB

O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab

O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://gateway.cf1live.com/eSupport/static...h/weblaunch.cab

O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB

O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{FED15DFA-D9B6-43A9-8E06-D9E0760A27F2}: NameServer = 206.141.192.60 206.141.193.55

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So my spysweeper software continually finds the following: ClientMan, Speedblaster, Jeired, NCase, Omi-Update and 2nd Thought Trojan. I erase them but they keep coming back. If anyone can look at my log and tell me what to remove, that would be great! I posted the log a week ago, so it might have changed. I just ran a sweep that removed the adware (for the moment). Here's the latest:

 

Logfile of HijackThis v1.97.7

Scan saved at 10:01:26 AM, on 6/17/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\Explorer.EXE

C:\WINNT\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\program files\support.com\bin\tgcmd.exe

C:\WINNT\System32\SK9910DM.EXE

C:\WINNT\GWMDMMSG.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Winamp\winampa.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common files\WinTools\WToolsA.exe

C:\WINNT\System32\RUNDLL32.EXE

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\Program Files\SBC\Connection Manager\CManager.exe

C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINNT\System32\NMSSvc.exe

C:\WINNT\System32\nvsvc32.exe

C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS

C:\Program Files\Common files\WinTools\WToolsS.exe

C:\WINNT\System32\MsPMSPSv.exe

C:\PROGRA~1\Yahoo!\PARENT~1\YPCSER~1.EXE

C:\Program Files\Common files\WinTools\WSup.exe

C:\Program Files\BitTornado\btdownloadgui.exe

C:\Program Files\CDisplay\CDisplay.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Documents and Settings\Owner\Desktop\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hungersite.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hungersite.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defa.../search/ie.html

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.gateway.net/

R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)

R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll

O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll

O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINNT\dealhlpr.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll

O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINNT\dealhlpr.dll

O4 - HKLM\..\Run: [updReg] C:\WINNT\UpdReg.EXE

O4 - HKLM\..\Run: [tgcmdprovidersbc] "c:\program files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf /nosystray

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize

O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"

O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"

O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE

O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe

O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKLM\..\Run: [mswspl] C:\Program Files\Windows Media Player\wmplayer.exe

O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe

O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKCU\..\Run: [spySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NVMCTRAY.DLL,NvTaskbarInit

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - HKCU\..\Run: [msmc] C:\WINNT\System32\msgked.exe

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe

O4 - Global Startup: Event Reminder.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmtrans.html

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - hcp://system/TechTools.CAB

O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab

O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://gateway.cf1live.com/eSupport/static...h/weblaunch.cab

O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB

O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{FED15DFA-D9B6-43A9-8E06-D9E0760A27F2}: NameServer = 206.141.192.60 206.141.193.55

 

thanks

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First:

Download the latest version of Adaware (get the free edition)

http://www.lavasoft.de/software/adaware/

(choose download from the lefthand menu)

 

Go to: Select Full Install and choose the download location of your choice (1.7mb)

Choose Download from http://fileforum.betanews.com/detail.php3?fid=965718306 <--(I found FileForum easiest)

 

Be sure to UPDATE BEFORE SCANNING FIRST!! That is a very important step and I have included easy directions.

 

After download and installing first, please update the program. Just open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. You should now see Reference File # :01R323 20.06.2004 or higher listed.

 

Next, go to Settings (the gear icon at the top) and then *Scanning* and checkmark these items so they will be green:

Scan within archives

Scan my IE Favorites for banned URLS

Scan my hosts file

 

Then click *proceed* to save settings.

 

Click on *Tweak* next. And checkmark to make this green also:

Automatically try to unregister objects prior to deletion

 

Click on *proceed*

 

Next, from the main screen, click on *Start* (lower righthand corner) and put a dot in the box next to *use Custom scanning options*, then click *Next* to start your scan.

 

Checkmark any items found after scanning to remove (this will actually put them in quarantine and can recover from backup if any should not be removed).

 

Reboot your PC after cleaning with Adaware and scan again. Repeat the process until no further items are found as bad.

 

 

Second:

Please download and Install Spybot S&D from here:

 

http://www.safer-networking.org/index.php?page=download

 

A short tutorial can be found here:

http://www.safer-networking.org/index.php?page=tutorial

 

Be sure you bring Spybot S&D up to date. To bring SpybotSearch & Destroy up-to-date - Start the program and press the "Search for Updates" button. Put a check inside the items listed to download and install them.

 

Then click on "Check for Problems". Have Spybot remove/fix all that it lists in RED.

 

Once Spybot S&D is finished removing the items listed in red, close the program and restart your computer. If Spybot S&D says it needs to start up when your computer reboots - let it as it will be needing to finish the removal of some components of the spyware it found.

 

Now run HiJackThis again and post the log in this thread. There will probably be more to so.

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Thanks for responding. I ran both programs (Ad-Aware quite a few times) and removed a lot of stuff. Here's the new HT log:

 

Logfile of HijackThis v1.97.7

Scan saved at 6:14:13 PM, on 6/24/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\WINNT\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\program files\support.com\bin\tgcmd.exe

C:\WINNT\System32\SK9910DM.EXE

C:\WINNT\GWMDMMSG.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Winamp\winampa.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common files\WinTools\WToolsA.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\WINNT\System32\RUNDLL32.EXE

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

C:\Program Files\SBC\Connection Manager\CManager.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINNT\System32\NMSSvc.exe

C:\WINNT\System32\nvsvc32.exe

C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS

C:\Program Files\Common files\WinTools\WToolsS.exe

C:\WINNT\System32\MsPMSPSv.exe

C:\PROGRA~1\Yahoo!\PARENT~1\YPCSER~1.EXE

C:\Program Files\Common files\WinTools\WSup.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Documents and Settings\Owner\Desktop\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hungersite.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hungersite.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defa.../search/ie.html

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.gateway.net/

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll

O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll

O4 - HKLM\..\Run: [updReg] C:\WINNT\UpdReg.EXE

O4 - HKLM\..\Run: [tgcmdprovidersbc] "c:\program files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf /nosystray

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize

O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"

O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"

O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE

O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe

O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKLM\..\Run: [mswspl] C:\Program Files\Windows Media Player\wmplayer.exe

O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe

O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKCU\..\Run: [spySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NVMCTRAY.DLL,NvTaskbarInit

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe

O4 - Global Startup: Event Reminder.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmtrans.html

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - hcp://system/TechTools.CAB

O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab

O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://gateway.cf1live.com/eSupport/static...h/weblaunch.cab

O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB

O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by16fd.bay16.hotmail.msn.com/activex/HMAtchmt.ocx

O17 - HKLM\System\CCS\Services\Tcpip\..\{FED15DFA-D9B6-43A9-8E06-D9E0760A27F2}: NameServer = 206.141.192.60 206.141.193.55

 

thanks

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Before we begin, please be sure that HiJackThis is in its own folder. This will allow us to use backups to restore entries if necessary. Please do not put HiJackThis in a temporary folder, or on the Desktop. I suggest using 'c:\program files\hijackthis\' or C:\HiJackThis\, but any name you choose is fine.

 

Check the following items in HijackThis.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defa.../search/ie.html

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

 

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

 

O4 - HKLM\..\Run: [updReg] C:\WINNT\UpdReg.EXE

O4 - HKLM\..\Run: [mswspl] C:\Program Files\Windows Media Player\wmplayer.exe

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

 

 

Close all windows except HijackThis and click Fix checked.

 

Reboot in Safe Mode*, delete the following: (you may need to show hidden files**)

C:\WINNT\UpdReg.EXE

C:\Program Files\Common files\WinTools\ <-- delete folder

 

 

*How to Boot into Safe mode: http://service1.symantec.com/SUPPORT/tsgen...001052409420406

**Show Hidden and System files and folders

http://www.xtra.co.nz/help/0,,4155-1916458,00.html

 

Also, uncheck the boxes for hiding known file extensions and hiding protected operating system files. We want to see it all. When we finish here, it would be a good idea to rehide the protected operating system files but leave the rest to be shown.

 

Reboot in normal mode.

 

Run HiJackThis again and post a new log in this thread.

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ok, did what you said. Here's the new log:

 

Logfile of HijackThis v1.97.7

Scan saved at 11:28:50 PM, on 6/24/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\Explorer.EXE

C:\WINNT\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\program files\support.com\bin\tgcmd.exe

C:\WINNT\System32\SK9910DM.EXE

C:\WINNT\GWMDMMSG.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Winamp\winampa.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\WINNT\System32\RUNDLL32.EXE

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINNT\System32\NMSSvc.exe

C:\WINNT\System32\nvsvc32.exe

C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS

C:\WINNT\System32\MsPMSPSv.exe

C:\PROGRA~1\Yahoo!\PARENT~1\YPCSER~1.EXE

C:\Program Files\Winamp\Winamp.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hungersite.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hungersite.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.gateway.net/

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll

O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll

O4 - HKLM\..\Run: [tgcmdprovidersbc] "c:\program files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf /nosystray

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize

O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"

O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"

O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE

O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe

O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe

O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKCU\..\Run: [spySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NVMCTRAY.DLL,NvTaskbarInit

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe

O4 - Global Startup: Event Reminder.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmtrans.html

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - hcp://system/TechTools.CAB

O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab

O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://gateway.cf1live.com/eSupport/static...h/weblaunch.cab

O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB

O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by16fd.bay16.hotmail.msn.com/activex/HMAtchmt.ocx

O17 - HKLM\System\CCS\Services\Tcpip\..\{FED15DFA-D9B6-43A9-8E06-D9E0760A27F2}: NameServer = 206.141.192.60 206.141.193.55

 

thanks

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Check the following items in HiJackThis:

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

 

Close all open windows except HiJackThis and press 'Fix Checked'.

 

 

At last, your system is clean and free of spyware! Want to keep it that way?

 

Here are some simple steps you can take to reduce the chance of infection in the future.

 

1. Visit Windows Update: <-- YOU NEED TO DO THIS!!

Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS.

a. Windows Update: http://v4.windowsupdate.microsoft.com/en/default.asp

 

1. Adjust your security settings for ActiveX:

Go to Internet Options/Security/Internet, press 'default level', then OK.

Now press "Custom Level."

In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX controls not marked as safe" to 'disable'.

 

2. Download and install the following free programs]

a. SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html

b. SpywareGuard: http://www.wilderssecurity.net/spywareguard.html

c. IE/Spyad: http://www.staff.uiuc.edu/~ehowes/resource.htm

 

1. Install Spyware Detection and Removal Programs:

You may also want to consider installing either or both of AdAware (free version) and Spybot S&D (freeware). Use these programs to regularly scan your system for and remove many forms of spyware/malware.

a. AdAware: http://www.lavasoft.de/

b. Spybot S&D: http://security.kolla.de/index.php?lang=en&page=download

 

 

For more information about Spyware, the tools available, and other informative material, including information on how you may have been infected in the first place, please check out this link: http://forum.gladiator-antivirus.com/index...?showtopic=9857

 

 

Good luck, and thanks for coming to our forums for help with your security and malware issues.

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