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cannot remove sexcams_ch

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#1 rofi1234



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Posted 09 June 2004 - 12:54 PM

my mcafee security center detected this dialer. mcafee could not remove it. it states always: the file cannot be removed.
i read the faqs, run spybot and hijack this.

how do i get rid of this dialer?

#2 PGPhantom


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Posted 10 June 2004 - 12:32 AM

Part of the FAQ that you read says to post your HijackThis log ...

Can you please download HijackThis from this link, install it into C:\HJT. Run it, click on scan, save log and please post your entire log here for analysis.

Thank you.

#3 rofi1234



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Posted 10 June 2004 - 03:22 AM

sorry didn't read properly
i still try to delete the file, but no chance. i can prevent it to acces the internet with "zonealarm".

here is my log file

Logfile of HijackThis v1.97.7
Scan saved at 10:14:26, on 10.06.2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe
C:\Programme\Zone Labs\ZoneAlarm\zlclient.exe
C:\Programme\Microsoft Office\Office\OUTLOOK.EXE
C:\Programme\Internet Explorer\iexplore.exe
C:\Programme\Internet Explorer\iexplore.exe
C:\Programme\Internet Explorer\iexplore.exe
C:\Programme\Microsoft Office\Office\WINWORD.EXE
C:\Dokumente und Einstellungen\Support\Lokale Einstellungen\Temp\Temporäres Verzeichnis 1 für hijackthis1977.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ch/
O2 - BHO: (no name) - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Programme\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programme\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Programme\TechSmith\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programme\google\googletoolbar2.dll
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [XTNDConnect PC - ErPhn2] C:\PROGRA~1\GEMEIN~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [windows auto update] msblast.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Programme\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup
O4 - Startup: Verknüpfung mit OUTLOOK.lnk = C:\Programme\Microsoft Office\Office\OUTLOOK.EXE
O8 - Extra context menu item: &Google Search - res://c:\programme\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\programme\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\programme\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\programme\google\GoogleToolbar2.dll/cmsimilar.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zone...ee/cm/ICSCM.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7864.2214236111
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab

the file is under the following tree:
c:program files/scom/dialers/sexcams_ch/sexcams_ch.exe

sometimes it does create (i don't know on what occasion) a new file to:

tks for solving me the problem

#4 WinHelp2002


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Posted 10 June 2004 - 06:31 AM

PGPhantom, I wasn't trying to jump into your post but that one caught my eye.
msblast.exe = W32/Lovsan.worm.a :alarm:
McAfee detects the dialer but not the above? hmm ... :whistle:

First thing to do is ...

Reconfigure Windows Explorer to show Hidden Files:
Open the Windows Explorer Folder Options - View [tab]:

Scroll down to the "Files and Folders" section.
Select: "Display the contents of system folders".

Scroll down to the "Hidden Files and Folders" section.
Select: "Show hidden files and folders", Ok the prompt
Uncheck: "Hide file extensions for known file types"
Uncheck: "Hide protected operating system files" Ok the Prompt, click Apply

Click the "Apply to all Folders" button. Close Windows Explorer.


Close all open windows, except for HijackThis place a check in each of the following:
Then click "Fix checked".

O4 - HKLM\..\Run: [windows auto update] msblast.exe

Then reboot, on restart, restart in Safe Mode (see "How To" below)

Open Windows Explorer locate and delete the following:

c:program files/scom/dialers <--this folder
Note: I'm not sure what "scom" (folder) is?
msblast.exe <--this file -locate via Start | Search (if exists?)

Restart normally and then ...

"Flush System Restore" (see "How To" below)

Basically turn off System Restore, reboot, run a full (updated) McAfee scan, reboot and turn System Restore back on and create a new Restore Point.

Disabling System Restore (McAfee article)

How To: Scan for unwanted programs

After the above post a fresh log ...

Edited by WinHelp2002, 10 June 2004 - 06:34 AM.

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#5 PGPhantom


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Posted 10 June 2004 - 09:49 AM

Thank you winhelp2002 - This one will be interesting but at least you have delat with probably the worst one for me :)

rofi1234 - Please follow the "Excellent" advice from winhelp2002, and then post a fresh HijackThis log here for further review.

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