• Announcements

    • Budfred

      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
Sign in to follow this  
Followers 0

Popups, Superlogy redirect, Golden Palace Casino

7 posts in this topic

Hello there,

I'm having major problems with my IE constantly opening up new instances (not just spawned windows since google popup blocker can't stop this). Occasionally, when I try to visit inoccuous URLs like orbitz.com, download.com, or even microsoft.com, I get redirect to a superlogy.com site and then quickly bounced into a new advertisement site.


I've ran the most current Adaware, Spybot S&D, and Spysweeper. All they can detect are tracking cookies and the Golden Palace Casino that I remove everytime but always come back. I've also read the FAQs on this site and tried to look for BHOs and startup items but the sites were not functional at the time.


Please help! Below is my hijackThis logfile. Please let me know if you need anymore information from me. Thanks for your help. This has been hell especially since these nonsense sites love to pop up when my boss walks by my computer.


Logfile of HijackThis v1.97.7

Scan saved at 5:00:11 PM, on 6/9/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)


Running processes:











C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe



C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe





C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Messenger\msmsgs.exe


C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe


C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE

C:\Program Files\Common Files\Microsoft Shared\Speech\sapisvr.exe


C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.exe

C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe


C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Microsoft Office\Office10\WINWORD.EXE

C:\Program Files\Microsoft Office\Office10\EXCEL.EXE

C:\Program Files\AIM\aim.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\awong\Desktop\install files\HijackThis.exe


R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R3 - Default URLSearchHook is missing

O1 - Hosts: svnyexch01.alvarezmarsal.local

O1 - Hosts: svnyexch01

O1 - Hosts: svnydc01

O1 - Hosts: svnydc02

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {08227B4B-54FE-4C4D-809F-BCA46292FC5B} - C:\WINDOWS\System32\Zedd4.dll

O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: (no name) - {EFF80427-F837-4B74-8834-BAF18E0553FD} - (no file)

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe"


O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

O4 - HKLM\..\Run: [TP4EX] tp4ex.exe

O4 - HKLM\..\Run: [bMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor

O4 - HKLM\..\Run: [bMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [MSN Manager] C:\WINDOWS\System32\mscmgr.exe

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe

O4 - HKLM\..\Run: [PestPatrol Control Center] c:\PROGRA~1\PESTPA~1\PPControl.exe

O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe

O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [POP Peeper] "C:\Program Files\POP Peeper\POPPeeper.exe" -min

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra button: Run WinHTTrack (HKLM)

O9 - Extra 'Tools' menuitem: Launch WinHTTrack (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab

O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/24133add47f711...ip/RdxIE601.cab

O16 - DPF: {5C7F15E1-F31A-44FD-AA1A-2EC63AAFFD3A} - http://www.atelys.com/src/Speedup.ocx

O16 - DPF: {6BD88D94-03D2-4ABF-99A3-78E9C87DFCA5} (aComp Class) - http://am.agressoamericas.net/agresso/api/com/axmlcomp.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://housecall.trendmicro-europe.com/housecall/Xscan53.cab

O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www.ibm.com/pc/support/access/sdcco...ad/IbmEgath.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8007.4105439815

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab

O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = alvarezmarsal.local

O17 - HKLM\Software\..\Telephony: DomainName = alvarezmarsal.local

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = alvarezmarsal.local


Much appreciated,


Edited by aw202

Share this post

Link to post
Share on other sites

Tick the boxes next to all these, then close all browser and explorer windows, and tell HijackThis to "Fix checked". Then Reboot.


R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R3 - Default URLSearchHook is missing


O2 - BHO: (no name) - {08227B4B-54FE-4C4D-809F-BCA46292FC5B} - C:\WINDOWS\System32\Zedd4.dll <---Likely cause of your problem


O2 - BHO: (no name) - {EFF80427-F837-4B74-8834-BAF18E0553FD} - (no file)


Keep these if you know about them and need them, otherwise fix.

O1 - Hosts: svnyexch01.alvarezmarsal.local

O1 - Hosts: svnyexch01

O1 - Hosts: svnydc01

O1 - Hosts: svnydc02


After fix and reboot please post another log, and let us know whether you still have problems.

Share this post

Link to post
Share on other sites

CNM, I've been using my browser for a few hours and that seems to have done the trick! I'm so happy. Thanks for the help.


There seem to be very common problems like what I have that you spyware-busters can spot right off the bat. Do you plan on releasing some sort more in-depth expert-FAQ that shows cures to these common infestations? It would probably save all of you a lot of time and be a great training manual for helper trainees.


Thanks again!



Share this post

Link to post
Share on other sites
Sign in to follow this  
Followers 0