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    • Budfred

      PLEASE READ - Reversing upgrade   02/23/2017

      We have found that this new upgrade is somewhat of a disaster.  We are finding lots of glitches in being able to post and administer the forum.  Additionally, there are new costs associated with the upgrade that we simply cannot afford.  As a result, we have decided to reverse course and go back to the previous version of our software.  Since this will involve restoring it from a backup, we will lose posts that have been added since January 30 or possibly even some before that.    If you started a topic during that time, we urge you to make backups of your posts and you will need to start the topics over again after the change.  You can simply paste the copies of your posts that you created at that point.    If you joined the forum this month, you will need to re-register since your membership will be lost along with the posts.  Since you have a concealed password, we cannot simply restore your membership for you.   We are going to backup as much as we can so that it will reduce inconvenience for our members.  Unfortunately we cannot back everything up since much will be incompatible with the old version of our software.  We apologize for the confusion and regret the need to do this even though it is not viable to continue with this version of the software.   We plan to begin the process tomorrow evening and, if it goes smoothly, we shouldn't be offline for very long.  However, since we have not done this before, we are not sure how smoothly it will go.  We ask your patience as we proceed.   EDIT: I have asked our hosting service to do the restore at 9 PM Central time and it looks like it will go forward at that time.  Please prepare whatever you need to prepare so that we can restore your topics when the forum is stable again.
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anastasiav

Unusably slow PC - how many bugs are in here??

4 posts in this topic

Thanks in advance for helping me troubleshoot a PC that is running so very slowly as to be almost totally unusable. I have run Adaware & Spybot but they may not be the most up to date (although both have been updated within the past week or so) because the download crashes the PC, so I had to run the log from Safe Mode.

 

Thanks --

 

Logfile of HijackThis v1.97.7

Scan saved at 11:02:41 PM, on 6/9/2004

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v5.00 SP1 (5.00.2920.0000)

 

Running processes:

D:\WINNT\System32\smss.exe

D:\WINNT\system32\winlogon.exe

D:\WINNT\system32\services.exe

D:\WINNT\system32\lsass.exe

D:\WINNT\system32\svchost.exe

D:\WINNT\System32\WBEM\WinMgmt.exe

D:\WINNT\Explorer.EXE

D:\Documents and Settings\ivan\Desktop\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.132/index.php

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.132/index.php

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.132/index.php

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.132/index.php

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by The Techsmith

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.132/index.php

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.132/index.php

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINNT\system32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [hpfsched] D:\WINNT\hpfsched.exe

O4 - HKLM\..\Run: [NeroCheck] D:\WINNT\System32\\NeroCheck.exe

O4 - HKLM\..\Run: [windows auto update] msblast.exe

O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINNT\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "D:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [Advanced Tools Check] D:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE

O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe

O4 - HKLM\..\Run: [WinTime] D:\WINNT\system32\wintime.exe

O4 - HKLM\..\Run: [ist service uninstall] D:\WINNT\mstasks2.exe /u

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINNT\system32\NVMCTRAY.DLL,NvTaskbarInit

O4 - HKCU\..\Run: [spybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{1302B0D3-3550-4A00-9A46-45EBE56EA4B7}: NameServer = 140.239.140.239

O17 - HKLM\System\CCS\Services\Tcpip\..\{8845C4FD-01B0-4894-8CE8-0E4FA3296756}: NameServer = 207.5.128.9,207.5.128.10

O17 - HKLM\System\CS1\Services\Tcpip\..\{1302B0D3-3550-4A00-9A46-45EBE56EA4B7}: NameServer = 140.239.140.239

O17 - HKLM\System\CS2\Services\Tcpip\..\{1302B0D3-3550-4A00-9A46-45EBE56EA4B7}: NameServer = 140.239.140.239

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Download the FixBlast.exe file from:

 

http://securityresponse.symantec.com/avcenter/FixBlast.exe

 

Save the file to a convenient location, such as your downloads folder or your Desktop

 

Close all other running programs

 

Double-click the FixBlast.exe file

Click Start to begin the process, and then allow the tool to run.

 

Restart the computer.

Run the removal tool again to ensure that the system is clean.

 

Then download CWShredder

http://www.spywareinfo.com/~merijn/files/cwshredder.zip

Unzip...Run it......press "Fix", follow its prompts & instructions.. press 'Next', and allow it to fix all it finds.

reboot......

 

Then go to Trend Micro Housecall

http://housecall.trendmicro.com/

and do a free...full scan and let it remove what's found.

 

rescan w/ HijackThis..& post your log into your next reply.

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Good Morning! -- Sorry for the long delay ...

 

 

I ran fixblast a total of three times - once in safe mode, and twice after a regular boot, with no results any time.

 

CW shredder found a couple of infected IE regestry files, and fixed them, but not much else.

 

I was not able to run housecall. I couldn't get it to run correctly in Mozilla, and when I reluctantly switched to IE the combination of a sustanined open internet connection and IE released such a floodgate of popups and stuff attempting to come in or run (including something that begged me repeatedly to enable ActiveX) that the CPU rapidly pegged out at 100% and the PC became unusable. However, after a rather laborius work-around I was able to install an up-to-date copy of Norton on the machine, which I ran and which found and dealt with two infected files.

 

(I'd also like to add, for the record, that this (if it wasn't already obvious) is not my machine ... I've dealt with mal/spy ware infections for other folks before, but I've never, ever seen anything this bad - although I bet you have!)

 

Anyhow, here's the log:

 

Logfile of HijackThis v1.97.7

Scan saved at 7:55:38 AM, on 6/11/2004

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v5.00 SP1 (5.00.2920.0000)

 

Running processes:

D:\WINNT\System32\smss.exe

D:\WINNT\system32\winlogon.exe

D:\WINNT\system32\services.exe

D:\WINNT\system32\lsass.exe

D:\WINNT\system32\svchost.exe

D:\WINNT\system32\spoolsv.exe

D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

D:\WINNT\System32\svchost.exe

D:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE

D:\WINNT\system32\nvsvc32.exe

D:\WINNT\system32\regsvc.exe

D:\WINNT\system32\MSTask.exe

D:\WINNT\System32\WBEM\WinMgmt.exe

D:\WINNT\system32\svchost.exe

D:\WINNT\Explorer.EXE

D:\Program Files\Symantec\LiveUpdate\NDETECT.EXE

D:\Program Files\QuickTime\qttask.exe

D:\Program Files\Common Files\Symantec Shared\ccApp.exe

D:\WINNT\system32\kmw_run.exe

D:\WINNT\system32\wintime.exe

D:\WINNT\mstasks2.exe

D:\WINNT\system32\RUNDLL32.EXE

D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

D:\Documents and Settings\ivan\Desktop\HijackThis.exe

D:\WINNT\system32\KMW_SHOW.EXE

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by The Techsmith

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINNT\system32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [hpfsched] D:\WINNT\hpfsched.exe

O4 - HKLM\..\Run: [NeroCheck] D:\WINNT\System32\\NeroCheck.exe

O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINNT\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "D:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [Advanced Tools Check] D:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE

O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe

O4 - HKLM\..\Run: [WinTime] D:\WINNT\system32\wintime.exe

O4 - HKLM\..\Run: [ist service uninstall] D:\WINNT\mstasks2.exe /u

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINNT\system32\NVMCTRAY.DLL,NvTaskbarInit

O4 - HKCU\..\Run: [spybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{8845C4FD-01B0-4894-8CE8-0E4FA3296756}: NameServer = 207.5.128.9,207.5.128.10

 

Thanks again for your help!

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Now.......create a new folder...place HijackThis off the desktop & into it.......then, w/ all other browser windows closed.....& only HijackThis running.....check off:

 

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [WinTime] D:\WINNT\system32\wintime.exe (:alarm:Troj/Small-AK)

O4 - HKLM\..\Run: [ist service uninstall] D:\WINNT\mstasks2.exe /u (:alarm:Troj/Dloader-W)

 

 

"Fix Checked".........Reboot to SAFE mode

How to start the computer in Safe mode

 

Show hidden files and folders-->

Show hidden files & folders

 

go to:

D:\WINNT & delete mstasks2.exe

D:\WINNT\system32 & delete wintime.exe

 

also,,,,,,,that's an ancient version of Internet Explorer ...........updating

http://www.microsoft.com/windows/ie/default.mspx

would be a good idea..and more secure.

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