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Kao

Removing WSup and WToolsA

15 posts in this topic

Hello, recently I noticed these two things in my running processes, and not knowing what they were I just ignored them after realising I couldn't close them. Finally I decided to take some action and did a search for them in Google which led me to a thread on here. Anyway, I got HijackThis and here is my log:

 

Logfile of HijackThis v1.97.7

Scan saved at 9:38:15 PM, on 10/06/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Common files\WinTools\WToolsA.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common files\WinTools\WToolsS.exe

C:\WINDOWS\system32\fxssvc.exe

C:\Program Files\Common files\WinTools\WSup.exe

C:\WINDOWS\explorer.exe

C:\Program Files\mozilla.org\Mozilla\mozilla.exe

C:\WINDOWS\System32\taskmgr.exe

C:\Program Files\Paul\HijackThis.exe

 

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rd.yahoo.com/customize/ymsgr/defaul...://my.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.iprimus.com.au

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/ymsgr/defaul...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/ymsgr/defaul...//www.yahoo.com

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.iprimus.com.au:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.iprimus.com.au;*.primus.com.au;<local>

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = "C:\Program Files\Outlook Express\msimn.exe"

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50007

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa

R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: Yahoo! Companion BHO - {13F537F0-AF09-11d6-9029-0002B31F9E59} - C:\Program Files\Yahoo!\Common\ycomp5,0,2,0.dll

O2 - BHO: (no name) - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar1_27.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,0,2,0.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: QuickSearch Search Bar - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar1_27.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [PowerS] C:\WINDOWS\PowerS.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE

O4 - HKLM\..\Run: [instantAccess] C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h

O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE

O4 - HKLM\..\Run: [Net-It Launcher] C:\WINDOWS\System32\NILaunch.exe

O4 - HKLM\..\Run: [smartButton] C:\WINDOWS\Twain_32\3730\SButton.Exe

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"

O4 - HKLM\..\Run: [system Profile] c:\windows\system32\regsrv.exe

O4 - HKLM\..\Run: [RDLL] RunDll16.exe

O4 - HKLM\..\Run: [svshost] svshost.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

O4 - HKLM\..\Run: [system Toolkit] C:\WINDOWS\Systools.exe

O4 - HKLM\..\Run: [avserve2.exe] C:\WINDOWS\avserve2.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE

O4 - HKLM\..\RunServices: [RDLL] RunDll16.exe

O4 - HKLM\..\RunServices: [svshost] svshost.exe

O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet

O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm

O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.iprimus.com.au

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7744.3599768519

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab

O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by8fd.bay8.hotmail.msn.com/activex/HMAtchmt.ocx

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{22BF3D3A-8D84-40F2-A2D0-4BC1A99C11B1}: NameServer = 192.168.1.1

O17 - HKLM\System\CS1\Services\Tcpip\..\{22BF3D3A-8D84-40F2-A2D0-4BC1A99C11B1}: NameServer = 192.168.1.1

O17 - HKLM\System\CS2\Services\Tcpip\..\{22BF3D3A-8D84-40F2-A2D0-4BC1A99C11B1}: NameServer = 192.168.1.1

 

 

Any help would be appreciated.

Edited by Kao

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Hi Kao - Due to the time passed, can you please post a fresh HijackThis log and I will look into it for you. Thanks.

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Sure thing. I've done some cleaning up, as I figured alot of it was crap, and just got rid of stuff I knew was a problem..

 

Logfile of HijackThis v1.97.7

Scan saved at 12:36:03 AM, on 23/06/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Common files\WinTools\WToolsA.exe

C:\WINDOWS\System32\rundll32.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\Kerio\persfw.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common files\WinTools\WToolsS.exe

C:\WINDOWS\system32\fxssvc.exe

C:\Program Files\Common files\WinTools\WSup.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\GetRight\getright.exe

C:\Program Files\Winamp\winamp.exe

C:\Program Files\mozilla.org\Mozilla\mozilla.exe

C:\Program Files\Paul\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50007

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50007

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50007

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [system Profile] c:\windows\system32\regsrv.exe

O4 - HKLM\..\Run: [svshost] svshost.exe

O4 - HKLM\..\Run: [system Toolkit] C:\WINDOWS\Systools.exe

O4 - HKLM\..\Run: [avserve2.exe] C:\WINDOWS\avserve2.exe

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE

O4 - HKLM\..\RunServices: [RDLL] RunDll16.exe

O4 - HKLM\..\RunServices: [svshost] svshost.exe

O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by8fd.bay8.hotmail.msn.com/activex/HMAtchmt.ocx

O17 - HKLM\System\CCS\Services\Tcpip\..\{22BF3D3A-8D84-40F2-A2D0-4BC1A99C11B1}: NameServer = 192.168.1.1

O17 - HKLM\System\CS1\Services\Tcpip\..\{22BF3D3A-8D84-40F2-A2D0-4BC1A99C11B1}: NameServer = 192.168.1.1

O17 - HKLM\System\CS2\Services\Tcpip\..\{22BF3D3A-8D84-40F2-A2D0-4BC1A99C11B1}: NameServer = 192.168.1.1

 

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  1. How to Remove CoolWebSearch with CoolWeb Shredder <= Please click on this link for instructions on how to download and use CoolWebSearch Shredder which will help remove a CWS infection on your computer. Make sure you close all programs and windows before running it and be sure to click on the "Fix" button.
  2. Run either of these free online virus scans - This should clean the Trojan and virus that is on your computer.

[*]Run HijackThis, click on "Scan" and then place a check mark in the following boxes, And click on "Fix Checked":

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50007

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50007

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50007

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O4 - HKLM\..\Run: [system Toolkit] C:\WINDOWS\Systools.exe

O4 - HKLM\..\Run: [avserve2.exe] C:\WINDOWS\avserve2.exe

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKLM\..\RunServices: [RDLL] RunDll16.exe

O4 - HKLM\..\RunServices: [svshost] svshost.exe

[*]The following is a recommended maintenance regime for Windows XP:

  1. Please reboot into safe mode - How do I boot into "Safe" mode?
  2. The following DIRECTORY CONTENTS (But not the directory), DIRECTORIES and FILES, need to be deleted while in safe mode. Make sure your settings allow you to view "Hidden files". Open up any explorer windows and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders". Click on "Apply to All Folders" and then respond "Yes" when prompted and click on "OK" to apply the change. If the files etc listed are not present - Do not worry, just delete those that you can find. If no path is listed, you may need to search for the file(s) - To search, click on "Start" => "Search" => "For Files and Folders" => "All Files and Folders" and type in the file name. You can delete it right from the search results window.

    1. DIRECTORY CONTENTS (But not the directory)
      • %windir%\prefetch\
      • %windir%\Temp\
      • %temp%\
      • %userprofile%\Local Settings\Temp\
      • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
      • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\

[*]DIRECTORIES

  • C:\Program Files\Common files\WinTools\

[*]FILES

  • C:\WINDOWS\Systools.exe
  • C:\WINDOWS\avserve2.exe
  • RunDll16.exe
  • svshost.exe

[*]Click on "Start" => "Settings" => "Control Panel" => "Internet Options". Click on "Delete Files", select "Delete All Offline Content" and click pn "OK". Click on "OK" once more to close the options panel.

[*]Right click on "Recycle Bin" and select "Empty Recycle Bin" and respond "Yes" when prompted.

[*]Reboot again and log in normally, repost a new HijackThis log into this message for further review.

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Hello. I did as I was instructed, but I encountered several problems along the way..

 

1) CoolWeb Shredder picked up nothing (I have it fully updated) and I noticed that there is still a websearch thing in my HijackThis log that I am unable to remove.

 

2) 'lsass.exe' is still in my running programs (I'm assuming this is the sasser worm), but I scanned for it and apparently deleted it and am unable to close it. Is this actually the virus or something else?

 

3) I am unable to delete the 'temp' folder in the WinTools folder while in safe mode. It says I don't have access to it.

 

4) I could not find any of the .exe files in my windows directory that you suggest I delete, and for some reason I could not use the search function while in safe mode (it mentioned a missing file of sorts?).

 

Anyway, here is my log.

 

Logfile of HijackThis v1.97.7

Scan saved at 3:45:17 AM, on 23/06/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\rundll32.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\Kerio\persfw.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\fxssvc.exe

C:\Program Files\Paul\HijackThis.exe

C:\Program Files\Opera75\opera.exe

 

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50007

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [system Profile] c:\windows\system32\regsrv.exe

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE

O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by8fd.bay8.hotmail.msn.com/activex/HMAtchmt.ocx

O17 - HKLM\System\CCS\Services\Tcpip\..\{22BF3D3A-8D84-40F2-A2D0-4BC1A99C11B1}: NameServer = 192.168.1.1

O17 - HKLM\System\CS1\Services\Tcpip\..\{22BF3D3A-8D84-40F2-A2D0-4BC1A99C11B1}: NameServer = 192.168.1.1

O17 - HKLM\System\CS2\Services\Tcpip\..\{22BF3D3A-8D84-40F2-A2D0-4BC1A99C11B1}: NameServer = 192.168.1.1

 

 

Thanks for your time.

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Your system is out of date - Quite badly so ... Please go to Microsoft Windows Update and download all critical updates for your system. This is imperative - Especially XP SP1 and all updates and IE SP1. After that, please post a fresh log.

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For some reason when I click on "Keep your computer up-to-date with Windows Update" it says that no internect connection could be found. Recently I've changed ISP and am now on ADSL (was originally 56k) so I'm guessing the problem lies here. Also I've found that in some other programs (Outlooks Express, opera) the same sort of thing happens. I'm not sure how to fix this. =/

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You are not still in safe mode are you? If so or to make sure - Reboot and log in normally.

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Not in safe mode, rebooted and it's doing the same thing.

 

"Internet Connection Could Not Be Established

 

There was a problem in connecting to the Internet. To attempt to connect again, click Try Again."

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It says I don't have the worm. I think it's just because I recently changed from 56k to ADSL, but I'm not sure of the settings I have to change for some programs to recognise this. In Outlook Express when I try to make it recognise my connection it always asks me for a number that I'm dialing to, but because I'm not on 56k I don't know what to put in. =/

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There should be a setting for the primary connection and if you are on ADSl, you can change the setting to the LAN as opposed to dial-up. Exaclt where, I am not 100% certain.

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