Jump to content


Photo

Home Page Hi-Jacked “about:blank”


  • Please log in to reply
13 replies to this topic

#1 Chaser

Chaser

    Member

  • Full Member
  • Pip
  • 6 posts

Posted 11 June 2004 - 04:18 AM

While I was browsing on the web, Norton detected a malicious script and the computer locked up and had to be rebooted.
After rebooting, my home page had changed to “about:blank” and automatically returned to this page even after I altered my home page settings.

Upon installing and running CWShredder and spybotsd13 all seemed fine until rebooting when “about:blank” reset my home page again.

Below is a copy of HijackThis (after running CWShredder, spybotsd13 and rebooting) please can you review and advise what changes should be made. To me the complete list means very little.

My computer is running XP Home Edition.

Logfile of HijackThis v1.97.7
Scan saved at 15:24:17, on 11/06/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\qttask.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb01.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\sachost.exe
C:\WINDOWS\win32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQInet.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Documents and Settings\charles grundon\My Documents\Fix Programs\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb01.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Onlune Sarvice] C:\WINDOWS\sachost.exe
O4 - HKLM\..\Run: [win32.exe] C:\WINDOWS\win32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [System Update4] c:\docume~1\charle~1\applic~1\update.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Forget Me Not Reminders.lnk = C:\CACARD\FMREMIND.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {11111111-1111-1111-1111-111111111123} - file://c:\windows\win.exe
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8142.6180324074
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\system\intralaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O19 - User stylesheet: C:\WINDOWS\win32.bmp

Thank you, in advance

#2 Chaser

Chaser

    Member

  • Full Member
  • Pip
  • 6 posts

Posted 11 June 2004 - 10:25 PM

I have read and followed the FAQ's sorry forgot to say in above post

#3 Xena

Xena

    Member

  • Full Member
  • Pip
  • 22 posts

Posted 11 June 2004 - 11:06 PM

you should make sure your norton has the latest defs. and then do a full system scan. Looks like you have a backdoor trojan going on there among other things. good luck chaser

see http://securityrespo...oor.tofger.html

#4 Chaser

Chaser

    Member

  • Full Member
  • Pip
  • 6 posts

Posted 12 June 2004 - 01:27 AM

Already done, but Norton says all well
Any other ideas.....

#5 PGPhantom

PGPhantom

    Superman of SWI

  • Emeritus
  • PipPipPipPipPip
  • 3,494 posts

Posted 12 June 2004 - 01:31 AM

:) Just so that you know you are not being ignored - I will handle this case for you but I need to ask for your patience while I review the log

Please keep an eye on this message for a resolution shortly.

#6 PGPhantom

PGPhantom

    Superman of SWI

  • Emeritus
  • PipPipPipPipPip
  • 3,494 posts

Posted 12 June 2004 - 01:35 AM

Run HijackThis, click on "Scan" and then place a check mark in the following boxes, And click on "Fix Checked":
O4 - HKLM\..\Run: [Onlune Sarvice] C:\WINDOWS\sachost.exe
O4 - HKLM\..\Run: [win32.exe] C:\WINDOWS\win32.exe
O4 - HKCU\..\Run: [System Update4] c:\docume~1\charle~1\applic~1\update.exe
O16 - DPF: {11111111-1111-1111-1111-111111111123} - file://c:\windows\win.exe
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
O19 - User stylesheet: C:\WINDOWS\win32.bmp

Please reboot into safe mode - How do I boot into "Safe" mode?

The following FILES, DIRECTORIES and DIRECTORY CONTENTS (But not the directory) need to be deleteed while in safe mode. Make sure your settings allow you to view "Hidden files". Open up any explorer windows and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders". If the files etc lised are not present - Do not worry, just delete those that you can find. If no path is lited, you may need to search for the file(s) - To search, click on "Start" => "Search" => "For Files and Folders" .> "All Files and Folders" and type in the file name. You can delete it right from the search results window.
  • DIRECTORY CONTENTS (But not the directory)
    • C:\Windows\Temp\
    • C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <=This will delete all your cached internet content including cookies. This is recommended and strongly suggested.
    • C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
    • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
    • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
    • Empty your "Recycle Bin"
  • DIRECTORIES
    • Nothing Yet
  • FILES
    • C:\WINDOWS\sachost.exe
    • C:\WINDOWS\win32.exe
    • C:\WINDOWS\win32.bmp
Reboot again and log in normally.
  • Download the dllfix.exe program from here or from here and save it in a place you like.
  • Double-Click or Open the self-extracting file. It will ask for installation and change location. Please Keep it in the BOOT drive (Typically Drive-C) and not in any place else. In the "Destination Folder" location, just type in c:\dllfix and click on "Install".
  • Navigate to the folder with the contents of the file (c:\dllfix if you used the suggestion previously mentioned). You will see there are two more folders inside and four .BAT files.
  • Double-Click on "Start.bat" and you should get a command prompt open with a menu listing 4 choices:
    • 1. Run Find-All
    • 2. Run Fix
    • 3. View Readme
    • E. Exit
    Type in 1 and press "Enter". This should start up a report screen (Just press "OK" when a pop up box prompts you). Wait until the report has completed as this may take a few minutes. Once the search is complete, a dialog box will pop up saying "Hit 'OK' to view log." Press "OK" and notepad will open with a file named "Output.txt". There should be a random named .dll file listed.
    Option #1
  • Run the start.bat again after the "dll" is found or if you have not found it.. Run option 2 and choose correct option in submenu. The sub-menu should contain:
    • 1. Enter Dll name Manually <= If you found the dll name that is locked or in the appinit key, you type it in under this option.
    • 2. Run Fix without Dll Name It will be searched for Later. <= This is for if you can't find the dll name.
    • E. Exit
    Option #2
  • Post the contents of the "Output.txt" file into this message for further review.
  • Reboot. There will be the scan for the " dll " on-boot screen, which will search and fix it. There will just be a md5 scan if the filename was entered manually. (option 2,1 in start.bat)
  • Reboot and Download Ad-aware. Check for updates. Then Run the update Ad-aware.
  • Reboot. Run HijackThis and save the fresh log.


#7 Chaser

Chaser

    Member

  • Full Member
  • Pip
  • 6 posts

Posted 12 June 2004 - 08:07 AM

Okay I think I followed your instructions, here is my latest scan from hijackthis.

Logfile of HijackThis v1.97.7
Scan saved at 21:01:39, on 12/06/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\qttask.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb01.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQInet.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Documents and Settings\charles grundon\My Documents\Fix Programs\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb01.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Forget Me Not Reminders.lnk = C:\CACARD\FMREMIND.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8142.6180324074
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\system\intralaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab

What do you think??? Anything else need to be done?

Thank you for you help so far, its greatly appreciated.

#8 PGPhantom

PGPhantom

    Superman of SWI

  • Emeritus
  • PipPipPipPipPip
  • 3,494 posts

Posted 12 June 2004 - 10:39 AM

No - It is looking clean :)

If you want to reset your IE settings back to the defaults ...
Please open notepad, copy the contents of the quote box into notepad and save it as iefix.reg. Double click on the iefix.reg file and when prompted, just respond "Yes". This will reset all your IE settings back to their defaults.

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search]
"SearchAssistant"="http://ie.search.msn...t/srchasst.htm"
"CustomizeSearch"="http://ie.search.msn...t/srchcust.htm"
"Default_Search_URL"="http://www.microsoft...ie&ar=iesearch"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://www.microsoft...ie&ar=iesearch"
"Search Page"="http://www.microsoft...ie&ar=iesearch"

[HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main]
"Search Page"="http://www.microsoft...ie&ar=iesearch"
"Search Bar"="Search Bar"="http://search.msn.co...n-au/prov2.htm"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
""="http://home.microsof...earch.asp?p=%s"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\main]
"Search Page"="http://www.microsoft...ie&ar=iesearch"
"Search Bar"="http://search.msn.co...om/spbasic.htm"
"Use Custom Search URL"= dword:00000000

[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"=""

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL\DefaultPrefix]
@="http://"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL\Prefixes]
"ftp"="ftp://"
"gopher"="gopher://"
"home"="http://"
"mosaic"="http://"
"www"="http://"

For a final word ...
Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

#9 soultaker_x

soultaker_x

    Member

  • Full Member
  • Pip
  • 12 posts

Posted 12 June 2004 - 12:19 PM

--

Edited by soultaker_x, 12 June 2004 - 01:22 PM.


#10 PGPhantom

PGPhantom

    Superman of SWI

  • Emeritus
  • PipPipPipPipPip
  • 3,494 posts

Posted 12 June 2004 - 01:16 PM

soultaker_x - Please follow the forum rules and open a new topic for yourself. It is far to difficult to follow two problems in the same thread.

Thank you.

#11 Chaser

Chaser

    Member

  • Full Member
  • Pip
  • 6 posts

Posted 12 June 2004 - 04:35 PM

Thanks all seems to working normal again. Do you recommend resetting my IE settings back to their defaults? If so will this effect any programs on my computer?

#12 PGPhantom

PGPhantom

    Superman of SWI

  • Emeritus
  • PipPipPipPipPip
  • 3,494 posts

Posted 12 June 2004 - 10:22 PM

Thank goodness it is all working okay :) As for IE - All that does is reset the default start page, search etc and puts them back to the MS defaults.

#13 Chaser

Chaser

    Member

  • Full Member
  • Pip
  • 6 posts

Posted 13 June 2004 - 07:30 AM

PGPhantom Thank you for your help all seems well, keep up the good work.

#14 PGPhantom

PGPhantom

    Superman of SWI

  • Emeritus
  • PipPipPipPipPip
  • 3,494 posts

Posted 13 June 2004 - 10:48 AM

My pleasure :) If you have any more problems - You know where to come :D I'll certainly be here.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Member of ASAP and UNITE
Support SpywareInfo Forum - click the button