Yes, Verizon says, consumers such as Troilo appear to be victims of fraud. A spokeswoman says that Verizon's fraud group has been looking into hundreds of similar "modem hijacking" complaints in recent months, and that state and federal officials are also investigating such incidents.
But, as for Troilo's $831 long-distance tab, billed at $6.88 per minute, Verizon says he'll have to pay up.
And that leaves Troilo livid, and eager to tell his story so others will know what can happen to them, too.
Full article: http://www.philly.co...rer/8904095.htm
Some companies are acting. Come July 1, Telus Corp., Canada's second-largest telecommunications company, will use operators to intercept all calls going to Sao Tome and several other countries where these dialer scams are based, to ensure that the calls are intended.
Calls from modems? They simply won't go through.
Bravo for Telus. At least some companies have enough ethics to look beyond their bank accounts.