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Will Pay To Fix My Hijacked Computer!

7 posts in this topic

Greetings,

 

I have attempted many many maneuvers to remove spyware on my computer including all of the recommended programs. I'm no better than when I started.

 

I still get random popups, redirection, home page theft. Please help me. I will send a paypal donation to anyone who is able to clean my system short of a format.

 

Here is my Hijack this log to get things started:

 

 

Logfile of HijackThis v1.97.7

Scan saved at 5:52:24 PM, on 6/13/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Windows\System32\brsvc01a.exe

C:\Windows\System32\brss01a.exe

C:\Windows\system32\spoolsv.exe

C:\Windows\Explorer.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE

C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Windows\System32\ctfmon.exe

C:\Program Files\Avant Browser\iexplore.exe

C:\Windows\System32\wuauclt.exe

C:\Program Files\Opera7\opera.exe

C:\Program Files\Strokeit\strokeit.exe

C:\Program Files\CodeStuff\Starter\Starter.exe

C:\Downloads\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search200.com/searchbar.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search200.com/searchbar.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.zestyfind.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search200.com/searchbar.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.zestyfind.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search200.com/searchbar.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search200.com/searchbar.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search200.com/searchbar.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa

R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll

O1 - Hosts: 207.36.196.189 ieautosearch

O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\Windows\System32\msdxm.ocx

O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll

O3 - Toolbar: Loadinternet - {88DBEEDA-D158-D35A-5F41-B8F199120602} - C:\PROGRA~1\BOOKHOLD\wma about.dll

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe"

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe

O4 - HKLM\..\Run: [hkss] C:\Program Files\Compaq\Hotkey Software\hkss.exe

O4 - HKLM\..\Run: [cpqek] C:\Program Files\Compaq\Compaq EAB Software\cpqek.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [Ad Muncher] C:\Program Files\Ad Muncher\AdMunch.exe /bt

O4 - HKCU\..\Run: [strokeIt] C:\Program Files\Strokeit\strokeit.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"

O4 - HKCU\..\Run: [DOpus] C:\Program Files\GPSoftware\Directory Opus\dopus.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\Windows\System32\ctfmon.exe

O4 - Startup: Battery Doubler.lnk = C:\Program Files\Dachshund Software\Battery Doubler\Battery Doubler.exe

O4 - Global Startup: Compaq Client Manager.lnk = C:\Program Files\Compaq Wireless LAN\Client Manager\CmCOM.exe

O4 - Global Startup: Perstray.lnk = ?

O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm

O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm

O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html

O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm

O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html

O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm

O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm

O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html

O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Fill Forms (HKLM)

O9 - Extra 'Tools' menuitem: Fill Forms &] (HKLM)

O9 - Extra button: Save (HKLM)

O9 - Extra 'Tools' menuitem: Save Forms &[ (HKLM)

O9 - Extra button: RoboForm (HKLM)

O9 - Extra 'Tools' menuitem: RF Toolbar &2 (HKLM)

O9 - Extra button: Research (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: FlashGet (HKLM)

O9 - Extra 'Tools' menuitem: &FlashGet (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe

O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab

 

Thanks in advance !

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:) Being your first post - I get the honour and privilege of welcoming you to our corner of the world where spyware has met it's match - Welcome.

 

Just so that you know you are not being ignored - I will handle this case for you but I need to ask for your patience while I review the log

 

Please keep an eye on this message for a resolution shortly.

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  1. First off, please do not offer to make donations to people that help you. If you would like to make a contribution to help support SpywareInfo, please check this link for more information.
  2. Please create a new directory C:\HJT and move the HijackThis.exe file into that directory and only run it from there. That way we can ensure that we have the backup files available in the event that they are needed.
  3. How to Remove CoolWebSearch with CoolWeb Shredder <= Please click on this link for instructions on how to download and use CoolWebSearch Shredder which will help remove a CWS infection on your computer. Make sure you close all programs and windows before running it and be sure to click on the "Fix" button.
  4. Run HijackThis, click on "Scan" and then place a check mark in the following boxes, And click on "Fix Checked" (If still present):
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search200.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search200.com/searchbar.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.zestyfind.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search200.com/searchbar.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.zestyfind.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search200.com/searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search200.com/searchbar.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search200.com/searchbar.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
    R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
    O1 - Hosts: 207.36.196.189 ieautosearch
    O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
    O3 - Toolbar: Loadinternet - {88DBEEDA-D158-D35A-5F41-B8F199120602} - C:\PROGRA~1\BOOKHOLD\wma about.dll
    O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
  5. Please reboot into safe mode - How do I boot into "Safe" mode?
  6. The following FILES, DIRECTORIES and DIRECTORY CONTENTS (But not the directory) need to be deleteed while in safe mode. Make sure your settings allow you to view "Hidden files". Open up any explorer windows and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders". If the files etc lised are not present - Do not worry, just delete those that you can find. If no path is lited, you may need to search for the file(s) - To search, click on "Start" => "Search" => "For Files and Folders" .> "All Files and Folders" and type in the file name. You can delete it right from the search results window.

    1. DIRECTORY CONTENTS (But not the directory)
      • C:\Windows\Temp\
      • C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <=This will delete all your cached internet content including cookies. This is recommended and strongly suggested.
      • C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
      • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
      • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
      • Empty your "Recycle Bin"

[*]DIRECTORIES

  • C:\PROGRAM FILES\Toolbar\
  • C:\Program Files\Common files\WinTools\

[*]FILES

  • Nothing Yet

[*]Reboot again and log in normally, repost a new HijackThis log into this message for further review.

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Ok,

 

Went through the steps you delineated. Here is the resulting log:

 

Logfile of HijackThis v1.97.7

Scan saved at 7:39:47 PM, on 6/14/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Windows\System32\brsvc01a.exe

C:\Windows\System32\brss01a.exe

C:\Windows\system32\spoolsv.exe

C:\Windows\system32\rundll32.exe

C:\Windows\Explorer.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE

C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\TrojanHunter 3.8\THGuard.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Windows\StartupMonitor.exe

C:\Program Files\Compaq\Hotkey Software\hkss.exe

C:\Program Files\Compaq\Compaq EAB Software\cpqek.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Ad Muncher\AdMunch.exe

C:\Program Files\Strokeit\strokeit.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe

C:\Windows\System32\ctfmon.exe

C:\Program Files\Compaq Wireless LAN\Client Manager\CmCOM.exe

C:\Program Files\PerSono\perstray.exe

C:\Windows\Integrator.exe

C:\Windows\System32\wuauclt.exe

C:\Program Files\Opera7\opera.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\Downloads\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://allaboutsearching.com/searchbar.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://allaboutsearching.com/searchbar.html

O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\Windows\System32\msdxm.ocx

O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe"

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe

O4 - HKLM\..\Run: [hkss] C:\Program Files\Compaq\Hotkey Software\hkss.exe

O4 - HKLM\..\Run: [cpqek] C:\Program Files\Compaq\Compaq EAB Software\cpqek.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [Ad Muncher] C:\Program Files\Ad Muncher\AdMunch.exe /bt

O4 - HKCU\..\Run: [strokeIt] C:\Program Files\Strokeit\strokeit.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\Windows\System32\ctfmon.exe

O4 - Startup: Battery Doubler.lnk = C:\Program Files\Dachshund Software\Battery Doubler\Battery Doubler.exe

O4 - Global Startup: Compaq Client Manager.lnk = C:\Program Files\Compaq Wireless LAN\Client Manager\CmCOM.exe

O4 - Global Startup: Perstray.lnk = ?

O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm

O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm

O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html

O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm

O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html

O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm

O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm

O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html

O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Fill Forms (HKLM)

O9 - Extra 'Tools' menuitem: Fill Forms &] (HKLM)

O9 - Extra button: Save (HKLM)

O9 - Extra 'Tools' menuitem: Save Forms &[ (HKLM)

O9 - Extra button: RoboForm (HKLM)

O9 - Extra 'Tools' menuitem: RF Toolbar &2 (HKLM)

O9 - Extra button: Research (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: FlashGet (HKLM)

O9 - Extra 'Tools' menuitem: &FlashGet (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab

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There are a few more to clean up but ... Before we do that, can you please go to Microsoft Windows Update and download all critical updates for your system. This is imperative - Specifically install XP SP1 and all updates and IE 6.0 SP1 and all updates.

 

After that, and you have rebooted a few times for the updates, do one final reboot, log in and post an updated HijackThis log. Fromt here, I will help you clean up the last few infections and provide steps for preventing this in the future ...

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Ok, took a little while but here is my new logfile. BTW, I am still having tons of spyware problems with redirection, homepage theft, zestyfind, wtools.exe etc.... It's almost as if nothing has changed.

 

Logfile of HijackThis v1.97.7

Scan saved at 6:38:56 PM, on 6/24/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\brsvc01a.exe

C:\Windows\system32\spoolsv.exe

C:\Windows\System32\brss01a.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Windows\system32\rundll32.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE

C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Windows\Explorer.EXE

C:\Program Files\TrojanHunter 3.8\THGuard.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Windows\StartupMonitor.exe

C:\Program Files\Compaq\Hotkey Software\hkss.exe

C:\Program Files\Compaq\Compaq EAB Software\cpqek.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Ad Muncher\AdMunch.exe

C:\Program Files\Strokeit\strokeit.exe

C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe

C:\Windows\System32\ctfmon.exe

C:\Program Files\Compaq Wireless LAN\Client Manager\CmCOM.exe

C:\Program Files\PerSono\perstray.exe

C:\Program Files\SpywareGuard\sgmain.exe

C:\Windows\Integrator.exe

C:\Program Files\SpywareGuard\sgbhp.exe

C:\Program Files\Opera7\opera.exe

C:\Downloads\HijackThis.exe

 

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll

O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\Windows\System32\msdxm.ocx

O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe"

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe

O4 - HKLM\..\Run: [hkss] C:\Program Files\Compaq\Hotkey Software\hkss.exe

O4 - HKLM\..\Run: [cpqek] C:\Program Files\Compaq\Compaq EAB Software\cpqek.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [Ad Muncher] C:\Program Files\Ad Muncher\AdMunch.exe /bt

O4 - HKCU\..\Run: [strokeIt] C:\Program Files\Strokeit\strokeit.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\Windows\System32\ctfmon.exe

O4 - HKCU\..\Run: [spySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0

O4 - Startup: Battery Doubler.lnk = C:\Program Files\Dachshund Software\Battery Doubler\Battery Doubler.exe

O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

O4 - Global Startup: Compaq Client Manager.lnk = C:\Program Files\Compaq Wireless LAN\Client Manager\CmCOM.exe

O4 - Global Startup: Perstray.lnk = ?

O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm

O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm

O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html

O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm

O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html

O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm

O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm

O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html

O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Fill Forms (HKLM)

O9 - Extra 'Tools' menuitem: Fill Forms &] (HKLM)

O9 - Extra button: Save (HKLM)

O9 - Extra 'Tools' menuitem: Save Forms &[ (HKLM)

O9 - Extra button: RoboForm (HKLM)

O9 - Extra 'Tools' menuitem: RF Toolbar &2 (HKLM)

O9 - Extra button: Research (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: FlashGet (HKLM)

O9 - Extra 'Tools' menuitem: &FlashGet (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab

O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://download.yahoo.com/dl/mail/autocomplete.cab

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I am not seeing much wrong in the logs at all - Can you perform the recommendations that I will list below (Please do all of them) and after see if you are still having a problem and if so; Post a new HijackThis log with any details that you can provide:

 

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

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