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#1 Webtyler

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Posted 14 June 2004 - 08:50 AM

Here is my log from HijackThis:

Logfile of HijackThis v1.97.7
Scan saved at 8:48:18 AM, on 6/14/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\qjahrbsd.exe
C:\WINDOWS\gdidpn.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Belkin Corporation\Belkin Wireless Network Monitor Utility and Driver\RtlWake.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Belkin Corporation\Belkin Wireless Network Monitor Utility and Driver\RtwAdvCfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\TylerC\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS13
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {C04C6217-49CC-476A-8002-832DE246787D} - C:\WINDOWS\bvvvem.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: (no name) - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [tjjrgjbw] C:\WINDOWS\qjahrbsd.exe
O4 - HKLM\..\Run: [riqexoil] C:\WINDOWS\gdidpn.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\RunOnce: [KB826939] rundll32.exe apphelp.dll,ShimFlushCache
O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: RtlWake.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.roings.c...abs/budicon.cab

I had Ad-aware, Sptbot, and a couple of others, but the problem still remains. Can anyone help me?

#2 Scoff

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Posted 16 June 2004 - 04:29 PM

Just to let you know I'm looking at your log, I'll get back to you as soon as possible.
Regards
Scoff

We've heard that a million monkeys at a million keyboards could produce the complete works of Shakespeare; now, thanks to the Internet, we know that is not true. - Robert Wilensky

#3 Webtyler

Webtyler

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Posted 17 June 2004 - 11:21 AM

Ok thank you.

#4 Scoff

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Posted 17 June 2004 - 05:21 PM

Sorry about the delay, spotty internet connection at the minute.

You may find it helpful to print out these instructions.

Before we begin, can you go to C:\WINDOWS\bvvvem.dll copy the file somewhere, zip it up and email it with a copy of your hijackthis log and include a link to this topic in your message to
submit-stuff@xs4all.nl

You are running hijackthis from your desktop, this is not a good idea because when we do a fix hijackthis will create backups and they will be spread all over your desktop. Can you please create a folder in My Documents and call it HijackThis or HJT or similar. Then extract hijackthis into the folder you have created and run it from there. When you have done that, delete the copy of hijackthis that you have on your desktop.

Go to TrendMicro and perform an online virus scan. Let it fix anything that it finds. Do the same at Pandasoftware.

You already have Spybot, if you do not have version 1.3 installed, uninstall version 1.2 with the provided uninstaller. Download Spybot1.3 from here. install it, open it and click the Search for Updates button. When updates are found, put a check mark next to all and click the Download Updates button. Now click the Search & Destroy icon in the left pane, then the Check for problems button at the bottom of the window. When the scan completes, make sure all the items in RED are ticked, then click the Fix Selected Problems button. Screenshot instructions for installation and setup are here if needed.

Reboot your computer

Launch Adaware and configure it as follows. Screenshot instructions for setup are here if needed.
  • In the main window look in the bottom right corner and click on Check for updates now and download the latest reference files.
  • Make sure the following settings are made and on (ON = GREEN)
  • From main window : Click Start then Activate in-depth scan (recommended)
  • Click Use custom scanning options then click Customize and have these options selected: Under Drives and Folders put a check by Scan within archives and below that under Memory and Registry put a check by all the options there.
  • Now click on the Tweak button in that same window. Under Scanning Engine select Unload recognized processes during scanning and under Cleaning Engine select Let windows remove files in use at next reboot.
  • Click Proceed to save your settings. Now to scan just click the Next button.
  • When the scan is finished mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).
Reboot your computer.

Press ctrl+alt+del to bring up the task manager and under processes, end any process tree for

TV Media
Viewpoint Media Player


In start > control panel > add or remove programs - make sure you have change or remove programs selected in the sidebar and highlight the following programs and uninstall them.

TV Media
Viewpoint Media Player


Close all other windows, except for hijackthis and put a check against the following items and click 'fix checked'. After that, Reboot.

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
check
O2 - BHO: (no name) - {C04C6217-49CC-476A-8002-832DE246787D} - C:\WINDOWS\bvvvem.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O3 - Toolbar: (no name) - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - (no file)

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [tjjrgjbw] C:\WINDOWS\qjahrbsd.exe
O4 - HKLM\..\Run: [riqexoil] C:\WINDOWS\gdidpn.exe

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.roings.c...abs/budicon.cab


Have you enabled a setting to prevent changes to your pc in spybot or another program? If you have not I suggest you fix this. If you're unsure - leave it and we'll sort it out after.

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

This item is considered to be a resource hog that is not needed and it may be worthwhile to fix it with HJT. You will still be able to start it manually if you need it...

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

Now reboot your computer and start in safe mode. To do this, press the F8 key repeatedly as the computer starts up until you see a menu screen (if Windows starts normally, restart it again). Use the arrow keys to highlight "Safe Mode" and press Enter. For further information on safe mode click here

Make sure you have all hidden files shown

Delete the following entries if still existing:
Folders
C:\Program Files\Viewpoint
C:\Program Files\TV Media


Files
C:\WINDOWS\qjahrbsd.exe
C:\WINDOWS\gdidpn.exe


Reboot normally.

You have RealPlayer running at Startup and this is not necessary. You can fix this with HJT, but you will also need to set it not to load in RealPlayer itself to keep it from resetting itself. Rename REALSCHED.EXE to REALSCHED.OLD as that is the only way to make absolutely certain that it never runs, and RealOne Player works fine without it.

Then fix with HJT

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

Reboot and post a fresh log so we can check that everything has been cleaned. In the meantime you can help prevent this happening again.

SpywareBlaster will block bad ActiveX and malevolent cookies.

IE-SPYAD puts over 4000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

Both are very small free programs that you run once, and then just occasionally to check for updates.

If you don't have an up to date hosts file it might be a good idea to replace it with a new one. This will help you block bad sites and ad servers. In windows explorer go to C:\WINDOWS\System32\Drivers\Etc, locate the file called hosts (no file extension) and rename it to hosts.old. Then download MVPS hosts file and extract it to the exact same location.

It may be worth reading How did I get infected in the first place?
Regards
Scoff

We've heard that a million monkeys at a million keyboards could produce the complete works of Shakespeare; now, thanks to the Internet, we know that is not true. - Robert Wilensky




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