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splinky

Help, windows media palyer down

3 posts in this topic

I have another post about spyware infection and I mentioned some about my media player, but things are worse than I thought.

Something has corrupted my media player and changed the desktop icon. So I went and downloaded it again at microsoft and now I get this message:

 

Another program installation was not completed. You must restart your computer to complete that installation before upgrading Windows. Click Cancel, restart your computer, and then try installing Windows Media Player 9 Series again.

 

So I did, but there wasn't anyway to try installing it again, so I downloaded it again and received the exact same message as above.

 

I don't know what is trying to install, but everytime I reboot, I see "Please wait while setup updates your configuration files", so something is obviously running.

 

Please help, your assistance will be greatly appreciated.

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WMP9 has a tendency to do that. It installs fine even if you don't restart, however.

 

I'll run through your HijackThis log. You've got quite a few things there, though.

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Thanks,

It took three times of downloading it, but I finally got the media player to download and install. Thanks for taking the time and I replied to your post on my other post :)

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