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Action canceled problems with IE6 SP1


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#1 Pilgrim

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Posted 15 June 2004 - 01:45 PM

I'm trying to access my company's Exchange webmail using IE 6 SP1. After I
enter my username and password the page starts to load and the frames are
there but after 20 seconds or so both frames display the "Action canceled"
message.

My hosts file is empty except for the local host. If I try to access the
webmail using Firefox 0.8 it works fine. If I go into the other room and use
the other computer both IE 6 SP1 and Firefox 0.8 can access the webmail.
Both computers are running XP Professional SP1.

I'd prefer to use IE with the webmail because Exchange displays an
IE-optimized page when you're using IE that makes it easier to navigate my
mail folders. Firefox gets a simpler version.

Anyone know what the problem is or how I can find out? Here are my Hijack This logs: http://kubaton.com/tmp/

TIA,
Pilgrim

#2 dave38

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Posted 15 June 2004 - 02:42 PM

Please post you Hijack this log into this topic. It is a lot easier to deal with.
Thanks.
Be wary of strong drink. It may make you shoot at tax collectors, and miss!
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#3 Pilgrim

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Posted 15 June 2004 - 10:22 PM

Sorry, here they are.

Logfile of HijackThis v1.97.7
Scan saved at 2:32:43 PM, on 15-Jun-04
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\Display\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\APC PowerChute Personal Edition\mainserv.exe
C:\PROGRA~1\AVG6\avgserv.exe
C:\Internet\No-IP\DUC20.exe
C:\Display\Stardock\Object Desktop\Component Tray\sdctray.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\PROGRA~1\AVG6\avgcc32.exe
C:\Program Files\Power Toys\taskswitch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\TWAIN_32\D66U\D066UUTY.EXE
C:\Applications\Microsoft Money\System\mnyexpr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\APC PowerChute Personal Edition\apcsystray.exe
C:\WINDOWS\System32\WISPTIS.EXE
C:\INTERNET\FIREFOX\FIREFOX.EXE
C:\APPLIC~1\MICROS~1\OFFICE11\OUTLOOK.EXE
C:\Program Files\Outlook Express\MSIMN.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Sasami\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://windowsupdate.microsoft.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Applications\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\Program Files\Power Toys\taskswitch.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Media\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [D066UUtility] C:\WINDOWS\TWAIN_32\D66U\D066UUTY.EXE
O4 - HKCU\..\Run: [MoneyAgent] "C:\Applications\Microsoft Money\System\mnyexpr.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: Font Reserve Startup.lnk = C:\Program Files\Font Reserve\FontReserve.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\APPLIC~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: MoneySide (HKLM)
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.micros...ontent/opuc.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8094.3452199074
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.c...aploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{459A8ECD-495E-4838-AE8C-289DB19DCEEC}: NameServer = 216.68.4.10,216.68.5.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{459A8ECD-495E-4838-AE8C-289DB19DCEEC}: NameServer = 216.68.4.10,216.68.5.10
O17 - HKLM\System\CS2\Services\Tcpip\..\{459A8ECD-495E-4838-AE8C-289DB19DCEEC}: NameServer = 216.68.4.10,216.68.5.10



StartupList report, 15-Jun-04, 2:33:08 PM
StartupList version: 1.52
Started from : C:\Documents and Settings\Sasami\Desktop\HijackThis.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\Display\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\APC PowerChute Personal Edition\mainserv.exe
C:\PROGRA~1\AVG6\avgserv.exe
C:\Internet\No-IP\DUC20.exe
C:\Display\Stardock\Object Desktop\Component Tray\sdctray.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\PROGRA~1\AVG6\avgcc32.exe
C:\Program Files\Power Toys\taskswitch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\TWAIN_32\D66U\D066UUTY.EXE
C:\Applications\Microsoft Money\System\mnyexpr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\APC PowerChute Personal Edition\apcsystray.exe
C:\WINDOWS\System32\WISPTIS.EXE
C:\INTERNET\FIREFOX\FIREFOX.EXE
C:\APPLIC~1\MICROS~1\OFFICE11\OUTLOOK.EXE
C:\Program Files\Outlook Express\MSIMN.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Sasami\Desktop\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
APC UPS Status.lnk = ?
Font Reserve Startup.lnk = C:\Program Files\Font Reserve\FontReserve.exe
HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

removecpl = RemoveCpl.exe
IntelliPoint = "C:\Program Files\Microsoft IntelliPoint\point32.exe"
type32 = "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
nwiz = nwiz.exe /install
NvMediaCenter = RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
SunJavaUpdateSched = C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
AVG_CC = C:\PROGRA~1\AVG6\avgcc32.exe /STARTUP
NeroFilterCheck = C:\WINDOWS\system32\NeroCheck.exe
CoolSwitch = C:\Program Files\Power Toys\taskswitch.exe
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
QuickTime Task = "C:\Media\QuickTime\qttask.exe" -atboottime
D066UUtility = C:\WINDOWS\TWAIN_32\D66U\D066UUTY.EXE

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

MoneyAgent = "C:\Applications\Microsoft Money\System\mnyexpr.exe"

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=wbsys.dll

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\Applications\Microsoft Money\System\mnyside.dll - {243B17DE-77C7-46BF-B94B-0B5F309A0E64}
(no name) - (no file) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC}

--------------------------------------------------

Enumerating Download Program Files:

[Office Update Installation Engine]
InProcServer32 = C:\WINDOWS\opuc.dll
CODEBASE = http://office.micros...ontent/opuc.cab

[Update Class]
InProcServer32 = C:\WINDOWS\System32\iuctl.dll
CODEBASE = http://v4.windowsupd...8094.3452199074

[PopCapLoader Object]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\popcaploader.dll
CODEBASE = http://antu.popcap.c...aploader_v5.cab

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

0aMCPClient: C:\Program Files\Common Files\Stardock\MCPCore.dll
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

--------------------------------------------------
End of report, 7,063 bytes
Report generated in 0.050 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only




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