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Browser hijacked and wasted work day trying to fix


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#1 mick

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Posted 15 June 2004 - 04:19 PM

My first post to the forum and I need help.

Shortcuts to second thought, mypcsearch and sometimes (but not always) Lycos search keep appearing on my Desktop when I reboot as well as I'm now in pop-up hell. I have run Ad-Aware and Spybot but neither solve the problem. I would appreciate your help.

Here is my Hijack this log:

Logfile of HijackThis v1.97.7
Scan saved at 3:51:26 PM, on 6/15/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WINAVA.EXE
C:\WINDOWS\SYSTEM\THUEXEC.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOTDD01.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSOL08.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
C:\PROGRAM FILES\STC\CLRSCHP070.EXE
C:\PROGRAM FILES\COMMON FILES\SLMSS\SLMSS.EXE
C:\WINDOWS\SYSTEM\NSZNCLE.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
C:\WINDOWS\MWSVM.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\HPZSTC07.EXE
C:\WINDOWS\SYSTEM\HPZENG07.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\SYSTEM/left.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - _{965A592F-8EFA-4250-8630-7960230792F1} - (no file)
R3 - URLSearchHook: URLSearch Class - {965A592F-8EFA-4250-8630-7960230792F1} - C:\WINDOWS\SYSTEM\CDSM32.DLL
R3 - URLSearchHook: (no name) - _{965A592F-8EFA-4250-8630-7960230792F1 - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [XDJV2BU] C:\WINDOWS\TEMP\XDJV2BU.EXE
O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\SYSTEM\DP-HIM.EXE
O4 - HKLM\..\Run: [r6tO37j] WINAVA.EXE
O4 - HKLM\..\Run: [npnqblpq] C:\WINDOWS\SYSTEM\nszncle.exe
O4 - HKLM\..\Run: [ALCHEM] C:\WINDOWS\ALCHEM.exe
O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\SYSTEM\stcloader.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKCU\..\Run: [ax2ERXH4j] THUEXEC.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Startup: hp instant support.lnk = C:\Program Files\Hewlett-Packard\hpis\bin\matcli.exe
O4 - Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7904.5462037037
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab

#2 pfofit

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Posted 15 June 2004 - 05:26 PM

Hi Mick

Please delete your Temporary Internet Files

Please place a check in the following entries and ensure all IE browsers and windows explorers are closed, then have hijack fix them:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\SYSTEM/left.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R3 - URLSearchHook: (no name) - _{965A592F-8EFA-4250-8630-7960230792F1} - (no file)
R3 - URLSearchHook: URLSearch Class - {965A592F-8EFA-4250-8630-7960230792F1} - C:\WINDOWS\SYSTEM\CDSM32.DLL
R3 - URLSearchHook: (no name) - _{965A592F-8EFA-4250-8630-7960230792F1 - (no file)

O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [XDJV2BU] C:\WINDOWS\TEMP\XDJV2BU.EXE
O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\SYSTEM\DP-HIM.EXE
O4 - HKLM\..\Run: [r6tO37j] WINAVA.EXE
O4 - HKLM\..\Run: [npnqblpq] C:\WINDOWS\SYSTEM\nszncle.exe
O4 - HKLM\..\Run: [ALCHEM] C:\WINDOWS\ALCHEM.exe
O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\SYSTEM\stcloader.exe
O4 - HKCU\..\Run: [ax2ERXH4j] THUEXEC.EXE


Note: To avoid the risk of any files not being found due to some files being hidden, see Showing hidden files if needed.
Restart in Safe mode and find and delete the following files/folders if they still exist:

C:\WINDOWS\TEMP\XDJV2BU.EXE <--delete only this file
C:\WINDOWS\SYSTEM\DP-HIM.EXE <--delete only this file
C:\WINDOWS\SYSTEM\nszncle.exe <--delete only this file
C:\WINDOWS\SYSTEM\stcloader.exe <--delete only this file
C:\WINDOWS\SYSTEM/left.html <--delete only this file
C:\WINDOWS\ALCHEM.exe <--delete only this file
WINAVA.EXE <--delete only this file
THUEXEC.EXE <--delete only this file

c:\installer\ <--delete only this folder

Restart your system and do online virus scans and delete anything they find:
http://housecall.tre.../start_corp.asp

or/and Panda active scan
or/and etrust antivirus web scanner

Run a FULL adaware scan using the following configuration below
Before scanning with Ad-aware 6 Free:
  • Update by selecting Check for updates. Then Connect and download the latest file 01R319 15.06.2004. When finished, shut down and restart Ad-Aware.
  • Select the gear wheel at the top and ensure at least the following are ticked.
  • Under General
    • Automatically save log-file.
    • Automatically quarantine objects prior to removal.
    • Safe mode.
  • Under Scanning
    • Select all available options.
    • Select Check Drives & Folders, make sure all hard drives are selected.
  • Under Tweaks > Scanning Engine
    • Unload recognized processes during scanning.
    • Include basic ad-aware settings.
    • Include additional ad-aware settings.
  • Under Tweaks > Cleaning Engine:
    • Select all available options.
  • Click Proceed, then Start and make sure Activate in-depth scan is green.
  • Select ‘Use custom scan’ and hit ‘Next’ to let Ad-Aware scan your drives.
It will list "bad" files and registry keys. Click ‘Next’.
Rightclick in the list and select all and click next.

It will ask for verification of checked items. Choose OK.

Finally, close Ad-Aware, Shut down and reboot your unit and repost here with a new log from hijack.

#3 mick

mick

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Posted 16 June 2004 - 01:21 PM

pfofit,

Thanks for the help. Did everything that you said to do and it seemed to fix the problem. No second thought, mypcsearch or pop-ups so far.

Here is the latest hijack log:

Logfile of HijackThis v1.97.7
Scan saved at 9:29:55 AM, on 6/16/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOTDD01.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSOL08.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - _{965A592F-8EFA-4250-8630-7960230792F1 - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - (no file)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Startup: hp instant support.lnk = C:\Program Files\Hewlett-Packard\hpis\bin\matcli.exe
O4 - Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)

#4 pfofit

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Posted 16 June 2004 - 02:16 PM

Hello again mick, good work, now for some clean up.
How did the AV online scans go?

Your hijackthis is now on the desktop. Hijack will creates the backups wherever it sits, in your case, on the desktop. Its nice and neat to have hijack right in its own folder like C:\program files\hijack\, Then the backups get stored there for easy finding if needed.

Mick, can you please move your 'hijack this' program and any backups into its own folder such as C:\Program Files\hijack\?

Please place a check in the following entries.
Ensure All IE. browsers and windows explorers are closed,
then have hijack fix them:
R3 - URLSearchHook: (no name) - _{965A592F-8EFA-4250-8630-7960230792F1 - (no file)

find and delete the following files/folder if they still exist:
C:\PROGRAM FILES\STC <--delete only this folder
C:\windows\temp <--delete all files in this folder
C:\temp <--delete all files in this folder

Mick , I see that you have no Antivirus running, AVG antivirus from Grisoft is a very good FREE antivirus program .

As well you are behind in critical updates from MS. Go there and install all latest critical updates . You may need a couple of trips. Go back again and again until there are no more critical updates. It's the way MS does the updates.

Please read through the recommended ideas and free software listed below that will help to keep your computer from being reinfected
  • Do not let any site install anything if you do not know what it is.

  • Ensure that an Antivirus is updated weekly and running. AVG antivirus from Grisoft is a very good FREE antivirus program if you do not have one already.

  • Make sure you have the latest critical updates from windows update.

  • SpywareBlaster will prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.

  • IE-SPYAD puts over 4000 known 'bad' sites into your IE restricted zone so that they cannot install malware on your PC.

  • Google toolbar has a very good built in popup blocker with a nice search bar. To provide privacy, select disable advanced features when installing.

  • Check your system for latest virus definitions with an online virus scan
    Check your system for latest trojan definitions with an Online trojan scan

  • Spybot S&D 1.3 and/or Ad-aware 6 Free are excellent removal tools are are updated often.

  • And also see this link for additional security information.
    So how did I get infected in the first place?
Mick, get an Antivirus, pick up the MS updates, then throw up some barriers like spware blaster etc. from above and then take her for a test drive. Lets us know if everything is ok

pfofit

Edited by pfofit, 16 June 2004 - 02:18 PM.





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