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Make the popups stop!!!!!!


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#1 ccgeek

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Posted 18 May 2004 - 08:55 PM

About every ten minutes i get one to three popups in dialog boxes. One of the popups says it's a Windows Protection Fault stating that spyware has been detected. Another says something about spyware and has windows error in the titlebar.

I have run spybot s&d, ad-aware, AVG

They report that all is well.

Here is my Hijack This log file

Logfile of HijackThis v1.97.7
Scan saved at 4:37:52 PM, on 5/18/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\2Wire\2PortalMon.exe
C:\Program Files\ATI\ATI Control Panel\atiptaxx.exe
C:\Program Files\MSI\Live Update 3\LMonitor.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\devldr32.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YPAGER.EXE
C:\WINDOWS\System32\msses.exe
C:\WINDOWS\System32\svvhost.exe
C:\Program Files\Grisoft\AVG6\avgw.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Documents and Settings\Trevor Morton\My Documents\My Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dsl.sbc.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://dsl.sbc.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://powerwebsearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://powerwebsearch.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.easysearch.cc/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.easysearch.cc/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://yahoo.sbc.com/dsl
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5Cmozilla.org%5CMozilla%5Csearchplugins%5Cgoogle.src"); (C:\Documents and Settings\Trevor Morton\Application Data\Mozilla\Profiles\default\spcoaghq.slt\prefs.js)
O2 - BHO: (no name) - {98DBBF16-CA43-4c33-BE80-99E6694468A4} - C:\WINDOWS\System32\msmk.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [LiveMonitor] C:\Program Files\MSI\Live Update 3\LMonitor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [devldrh32.exe] C:\WINDOWS\System32\devldrh32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: SmartUI.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Enqueue in Star Downloader - C:\Program Files\Star Downloader\sdieenq.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\a.exe
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Puzzle Control) - http://mirror.worldw...gsaw/jigsaw.cab
O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) - http://mirror.worldw...x/blockwerx.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yim...ctl_0_0_0_1.ocx
O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://mirror.worldw...jo/wordmojo.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8057.9805324074
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {C738EA53-97C2-441B-AC52-DFBC597BCBE5} (Chess Control) - http://mirror.worldw...chess/chess.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab


Thanks

#2 ccgeek

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Posted 19 May 2004 - 02:35 PM

Please help me with this problem

#3 PGPhantom

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Posted 19 May 2004 - 03:00 PM

:) Just so that you know you are not being ignored - I will handle this case for you but I need to ask for your patience while I review the log

Please keep an eye on this message for a resolution shortly.

#4 PGPhantom

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Posted 19 May 2004 - 03:10 PM

How to Remove CoolWebSearch with CoolWeb Shredder <= Please click on this link for instructions on how to download and use CoolWebSearch Shredder which will help remove a CWS infection on your computer. Make sure you close all programs and windows before running it and be sure to click on the "Fix" button.

Run HijackThis and delete (If still present):
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://powerwebsearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://powerwebsearch.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.easysearch.cc/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.easysearch.cc/search.htm
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
O2 - BHO: (no name) - {98DBBF16-CA43-4c33-BE80-99E6694468A4} - C:\WINDOWS\System32\msmk.dll
O4 - HKLM\..\Run: [devldrh32.exe] C:\WINDOWS\System32\devldrh32.exe
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\a.exe

The following is a resource hog and is "Optional" to delete:
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

Please reboot into safe mode - How do I boot into "Safe" mode?

Please cleanup temporary files etc. Browse to and select all contents in the following folders (Windows may be WINNT or WIN98 etc.), and delete (Make sure to delete the sub-folders, but not the Temp folders themselves!):
  • C:\Windows\Temp (all contents)
  • C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files (all contents) <=This will delete all your cached internet content including cookies. This is recommended and strongly suggested.
  • C:\Documents and Settings\<Your Profile>\Local Settings\Temp (all contents)
  • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files [/color](all contents)
  • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp (all contents)
  • Empty your "Recycle Bin".
  • C:\WINDOWS\System32\devldrh32.exe
Reboot again and log in normally, repost a new HijackThis log into this message for further review.

#5 ccgeek

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Posted 19 May 2004 - 05:53 PM

Ok so far so good! Here is the log after doing all that was requested.

Thanks for all your help.


Logfile of HijackThis v1.97.7
Scan saved at 5:51:40 PM, on 5/19/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\2Wire\2PortalMon.exe
C:\Program Files\ATI\ATI Control Panel\atiptaxx.exe
C:\Program Files\MSI\Live Update 3\LMonitor.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YPAGER.EXE
C:\Documents and Settings\Trevor Morton\My Documents\My Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dsl.sbc.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://dsl.sbc.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://yahoo.sbc.com/dsl
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5Cmozilla.org%5CMozilla%5Csearchplugins%5Cgoogle.src"); (C:\Documents and Settings\Trevor Morton\Application Data\Mozilla\Profiles\default\spcoaghq.slt\prefs.js)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [LiveMonitor] C:\Program Files\MSI\Live Update 3\LMonitor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [FullAudio] "C:\PROGRA~1\MUSICN~1\WMPImporter.exe"
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: SmartUI.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Enqueue in Star Downloader - C:\Program Files\Star Downloader\sdieenq.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O16 - DPF: {2B4F4FA8-814A-11D7-B31B-0002A500B281} (FASetupStart Control) - http://a2.ff.fullaud....0.55/setup.cab
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Puzzle Control) - http://mirror.worldw...gsaw/jigsaw.cab
O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) - http://mirror.worldw...x/blockwerx.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yim...ctl_0_0_0_1.ocx
O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://mirror.worldw...jo/wordmojo.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8057.9805324074
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {C738EA53-97C2-441B-AC52-DFBC597BCBE5} (Chess Control) - http://mirror.worldw...chess/chess.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab

#6 PGPhantom

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Posted 19 May 2004 - 08:09 PM

Ahhh - Much better :)

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing SpywareBlaster and SpyWareGuard and IE/Spyad.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs. SpywareBlaster will prevent spyware from being installed and consumes no system resources. SpywareGuard offers realtime protection from spyware installation attempts.

More info and download is available at:
Spywareblaster
Spywareguard

IE/Spyad places over 4000 websites and domains in the IE Restricted list which will several impair attempts to infect your system. It is free.

More info and download is available at:
IE/Spyad

On a regular basis - Use Ad-Aware to check your system for any and all infections => How to use Ad-Aware to remove Spyware

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recyle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

#7 ccgeek

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Posted 19 May 2004 - 10:48 PM

Thank you so much for all your help.

#8 PGPhantom

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Posted 20 May 2004 - 12:55 AM

My pleasure - Glad it is cleaned up. :)

#9 PGPhantom

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Posted 04 October 2004 - 02:10 AM

If you need this topic reopened, please request this by sending the moderating team an email with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.




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