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www.thesearchmall.com strikes again!


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#1 greateratlanta

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Posted 16 June 2004 - 08:45 AM

OK,

I have updated Norton Antivirus, Ad Aware 6.0, and Spybot and then run scans but I can't seem to remove thesearchmall crap. I did a search and read a bunch of other people's post about the same problem so I know it is pretty wide spread. Anyhow, here is my HijackThis log:

Logfile of HijackThis v1.97.7
Scan saved at 1:53:29 AM, on 6/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\OfferApp\OfferApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Documents and Settings\Clayton\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://thesearchmall.com/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://thesearchmall.com/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://thesearchmall.com/index.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://thesearchmall.com/index.php
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ohb - {0AEE4D0C-4B38-4196-AE32-70ACE5656647} - C:\WINDOWS\System32\winsrm32.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: TheSearchMall.com Bar - {4B8F38C7-62FC-4762-B9A0-27E63F768167} - C:\WINDOWS\System32\winsrm32.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay
O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OfferApp] C:\Program Files\OfferApp\OfferApp.exe
O4 - HKLM\..\Run: [srleulh] C:\WINDOWS\System32\goifow.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: ICQ Pro (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: AIM (HKLM)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...ector/swdir.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://64.124.45.181...s/ccpm_0237.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB
O16 - DPF: {41D13E9A-BB94-402A-8502-AFA78526B63D} (iiittt Class) - file://C:\install.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestat...ion=4,3,2,20802
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7849.3746064815
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab

Thanks in advance for your help!!!!!!
-Clayton

#2 Nefarioustheory

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Posted 16 June 2004 - 09:18 AM

do a search for a program called CWShredder.. run that, reboot, and see if that fixes it.

- Rob

#3 greateratlanta

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Posted 16 June 2004 - 12:23 PM

Rob,

Thanks for the reply, but the CWshredder couldn't find anything. Can anyone tell me which files to delete based on my HijackThis log file??????????

#4 greateratlanta

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Posted 16 June 2004 - 02:17 PM

bump

Please Help Me :weep:

#5 greateratlanta

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Posted 16 June 2004 - 04:44 PM

bump

#6 dave38

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Posted 16 June 2004 - 05:21 PM

Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://thesearchmall.com/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://thesearchmall.com/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://thesearchmall.com/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://thesearchmall.com/index.php

O2 - BHO: ohb - {0AEE4D0C-4B38-4196-AE32-70ACE5656647} - C:\WINDOWS\System32\winsrm32.dll

O3 - Toolbar: (no name) - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O3 - Toolbar: TheSearchMall.com Bar - {4B8F38C7-62FC-4762-B9A0-27E63F768167} - C:\WINDOWS\System32\winsrm32.dll

O4 - HKLM\..\Run: [OfferApp] C:\Program Files\OfferApp\OfferApp.exe
O4 - HKLM\..\Run: [srleulh] C:\WINDOWS\System32\goifow.exe

O16 - DPF: {41D13E9A-BB94-402A-8502-AFA78526B63D} (iiittt Class) - file://C:\install.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab

Reboot and delete

files
C:\WINDOWS\System32\goifow.exe
C:\install.cab

folders
C:\Program Files\OfferApp

These may be hidden files. See HERE for how to show hidden files.

Please post a followup Hijack this log, and say if your problems persist.
Be wary of strong drink. It may make you shoot at tax collectors, and miss!
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#7 greateratlanta

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Posted 16 June 2004 - 06:57 PM

Dave,

Thanks for the instructions. The only file I was unable to find and delete after showing hidden files is C:\WINDOWS\System32\goifow.exe but as far as I can tell, it looks like your advice fixed my problem. Please let me know if there is some other way to try and find the file and delete it. Here is my current HJT log:

Logfile of HijackThis v1.97.7
Scan saved at 6:51:16 PM, on 6/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Clayton\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay
O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: ICQ Pro (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: AIM (HKLM)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...ector/swdir.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://64.124.45.181...s/ccpm_0237.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB
O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestat...ion=4,3,2,20802
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7849.3746064815
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab

Thanks again,

Clayton




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