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Stubborn Pop-ups, please help


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#1 tigrrre

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Posted 16 June 2004 - 12:20 PM

Before I begin I have to say I am totally ignorant about computers so forgive me.

I've run ad-aware, then spy-bot, both in safe mode because thats the only way I can run those programs alone but that hasn't gotten rid of the problem.

my logfile:

Logfile of HijackThis v1.97.7
Scan saved at 12:18:03 PM, on 6/16/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\CCPXYSVC.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMPTRANSVC\BAT ROAD LICENSE.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\AIO\HP OFFICEJET 7100 SERIES\BIN\HPOGRP07.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\AIO\SHARED\BIN\HPOEVM07.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\NMAIN.EXE
C:\WINDOWS\MSAGENT\AGENTSVR.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.marriott.att.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.marriott.att.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: datepeaklove - {53F6125A-A88B-54F4-D80F-12417C29F835} - C:\PROGRAM FILES\ADMIN WIN\BALM PART.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [OmgStartup] C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [Rect Drv] C:\PROGRA~1\COMPTR~1\bat road license.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [Nisum] C:\Program Files\Norton Internet Security\NISUM.EXE
O4 - HKLM\..\RunServices: [ccPxySvc] C:\PROGRA~1\NORTON~2\CCPXYSVC.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Microsoft Office.lnk.disabled
O4 - Global Startup: HPAiODevice(hp officejet 7100 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: AnyWho (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.marriott.att.net
O16 - DPF: {1C44E9F2-4B84-11D4-9B88-009027889212} (Ontrack ASP Web Tools) - http://www.askdrtech...bin/nppcfix.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8065.3543287037
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw9fd.law9.ho...ex/HMAtchmt.ocx
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com...ex/qtplugin.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.zone.msn....aploader_v5.cab
O16 - DPF: {EDFCDAF5-95D9-40E9-BBE6-10C33190C3EF} (cGameControl Class) - http://www.zone.msn..../RumbleCube.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab


MY ETERNAL GRATITUDE (in advance) TO THE GENEROUS SOUL WHO OFFERS THIER ASSISTANCE

#2 tigrrre

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Posted 16 June 2004 - 12:48 PM

*bump*

#3 tigrrre

tigrrre

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Posted 16 June 2004 - 04:40 PM

*bump*

#4 tigrrre

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Posted 16 June 2004 - 05:14 PM

uh bump

#5 dave38

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Posted 16 June 2004 - 05:51 PM

The first step in removing these hijackers is to stop it running.
Go to Task manager (CTRL-ALT-DEL). That will display a list of running processes.
End task on any entry of WinTools. this may be wintoolsa, or wintoolsb.

Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL

O3 - Toolbar: datepeaklove - {53F6125A-A88B-54F4-D80F-12417C29F835} - C:\PROGRAM FILES\ADMIN WIN\BALM PART.DLL

O4 - HKLM\..\Run: [Rect Drv] C:\PROGRA~1\COMPTR~1\bat road license.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - Startup: PowerReg Scheduler.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab

Reboot and delete

folders
C:\PROGRAM FILES\ADMIN WIN
C:\Program Files\Common files\WinTools
C:\PROGRAM FILES\COMPTR~1

These may be hidden files. See HERE for how to show hidden files.

Please post a followup Hijack this log, and say if your problems persist.
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