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Please help

3 posts in this topic

I need help. I am an intermediate novice user. My system has slowed tremendously and does not always load. I have AdAWare and Spy Bot S&D. Here is a Hijackthis file. Can anyone help? Thanks in advance



Logfile of HijackThis v1.97.7

Scan saved at 7:02:41 PM, on 6/16/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)


Running processes:









C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe



C:\Program Files\Norton AntiVirus\navapsvc.exe




C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe


C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe


C:\Program Files\Sony Handheld\HOTSYNC.EXE

C:\Program Files\Messenger\msmsgs.exe



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast

N1 - Netscape 4: user_pref("browser.startup.homepage", "http://today.reeceandnichols.com/"); (C:\Program Files\Netscape\Users\default\prefs.js)

N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Jack Hamlin\Application Data\Mozilla\Profiles\default\betzxtw4.slt\prefs.js)

N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Jack Hamlin\Application Data\Mozilla\Profiles\default\betzxtw4.slt\prefs.js)

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [bJCFD] "C:\Program Files\BroadJump\Client Foundation\CFD.exe"

O4 - HKLM\..\Run: [POINTER] "point32.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [bakra] C:\WINDOWS\System32\IEHost.exe

O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINDOWS\Plaxo\\InstallStub.exe -a

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [HXIUL.EXE] C:\Program Files\Alset\HelpExpress\Jack Hamlin\HXIUL.EXE

O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: Coupons - file://C:\Program Files\couponsandoffers\System\Temp\couponsandoffers_script0.htm

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O9 - Extra button: ComcastHSI (HKCU)

O9 - Extra button: Support (HKCU)

O9 - Extra button: Help (HKCU)

O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net

O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab

O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - http://www.jdreece.com/admin/meadscriptx/newrelease/smsx.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7652.4023726852

O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://www.jdreece.com/viewer/activeXViewe...tivexviewer.cab

O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://a840.g.akamai.net/7/840/5805/v1503/...uditControl.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {D389CF85-6ACD-11D5-8DCA-0020188D446E} (EphoxEditLive2.EditLive) - http://reecenichols.fnistools.com/Include/.../editlive20.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

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I posted this on another site and got a response in a few miniutes. So far nothing here. I thank you for your time?

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