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Internet Explorer 6 in trouble


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#1 Vaizeo

Vaizeo

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Posted 16 June 2004 - 08:45 PM

I can't open any of web pages (from IE address bar). Simply, I'm always seeing End Program (This program is not responding... etc.) and Send Error Report/Don't Send massages. I can open web pages from my homepage, or search for them (Google)-thanx God. I'm using Windows XP, Internet Explorer 6 SP 1.

Here is my HijackThis log:

Logfile of HijackThis v1.97.6
Scan saved at 3:55:47, on 17.6.2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\WinZip\winzip32.exe
C:\DOCUME~1\x\LOCALS~1\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iskon.hr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.iskon.hr/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Iskon Internet
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.iskon.hr/
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_30.dll
O2 - BHO: (no name) - {4BCF322B-9621-4e90-9678-F1424EB7584E} - C:\WINDOWS\udpmod.dll
O2 - BHO: (no name) - {A9EEF0D7-5695-45BA-8943-ED3B95A50BD2} - C:\Program Files\Fat Puppy\CheckUrl.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem217.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton SystemWorks\Norton CleanSweep\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O14 - IERESET.INF: START_PAGE_URL=http://www.iskon.hr/
O16 - DPF: {1E89F686-B78D-4C85-9EFC-3474516E3FE2} - http://ultimateplugi...ugin/109185.exe
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8037.3811111111
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.../20/SassCln.CAB
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} (loader Class) - http://dload.ipbill.com/del/loader.cab
O16 - DPF: {E8EDB60C-951E-4130-93DC-FAF1AD25F8E7} (MoneyTree Dialer) - http://xbs.sea.mtree.../fc/UniDist.CAB
O16 - DPF: {EF86873F-04C2-4A95-A373-5703C08EFC7B} (Installer Class) - http://www.xxxtoolba...0006_cracks.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{047BFD35-E9F4-43B7-984B-BFCA13E11FE2}: NameServer = 213.191.128.8 213.191.128.9
O17 - HKLM\System\CS1\Services\Tcpip\..\{047BFD35-E9F4-43B7-984B-BFCA13E11FE2}: NameServer = 213.191.128.8 213.191.128.9

Edited by Vaizeo, 16 June 2004 - 09:19 PM.


#2 dave38

dave38

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Posted 17 June 2004 - 04:52 PM

First, from Add/Remove programs, uinstall new net. If there is no entry for it, removal instructions can be found on the newnet website.

Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.


R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

O2 - BHO: (no name) - {4BCF322B-9621-4e90-9678-F1424EB7584E} - C:\WINDOWS\udpmod.dll
O2 - BHO: (no name) - {A9EEF0D7-5695-45BA-8943-ED3B95A50BD2} - C:\Program Files\Fat Puppy\CheckUrl.dll

O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem217.dll

O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe

O16 - DPF: {1E89F686-B78D-4C85-9EFC-3474516E3FE2} - http://ultimateplugi...ugin/109185.exe
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} (loader Class) - http://dload.ipbill.com/del/loader.cab
O16 - DPF: {E8EDB60C-951E-4130-93DC-FAF1AD25F8E7} (MoneyTree Dialer) - http://xbs.sea.mtree.../fc/UniDist.CAB
O16 - DPF: {EF86873F-04C2-4A95-A373-5703C08EFC7B} (Installer Class) - http://www.xxxtoolba...0006_cracks.cab

Reboot and delete

folder
C:\Program Files\ISTsvc

These may be hidden files. See HERE for how to show hidden files.

Please post a followup Hijack this log, and say if your problems persist.
Be wary of strong drink. It may make you shoot at tax collectors, and miss!
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#3 Vaizeo

Vaizeo

    Member

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  • 5 posts

Posted 18 June 2004 - 10:38 AM

Thank you very much! It seems that problems are solved.

Here is a followup HijackThis log:

Logfile of HijackThis v1.97.6
Scan saved at 17:24:08, on 18.6.2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\WinZip\winzip32.exe
C:\DOCUME~1\x\LOCALS~1\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iskon.hr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.iskon.hr/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Iskon Internet
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.iskon.hr/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton SystemWorks\Norton CleanSweep\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.iskon.hr/
O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolba...006_regular.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8037.3811111111
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.../20/SassCln.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{047BFD35-E9F4-43B7-984B-BFCA13E11FE2}: NameServer = 161.53.114.135 161.53.114.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{047BFD35-E9F4-43B7-984B-BFCA13E11FE2}: NameServer = 161.53.114.135 161.53.114.145




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