I've been trying to remove about:blank; so far no luck with adaware, cwshredder, spybot . . . I hadn't gotten ms service pack 1a yet, so thought I'd do that before proceeding with anti-malware efforts.
the pack is downloaded, but when I try to install a message says it can't install because another application is using c:\windows\system32\drivers\atapi.sys & to close other apps & try again. No other apps open!
Thank you in advance for your help.
can't install service pack 1a - malware?
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