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crazyrooms

res://random.dll/index.html#37049

5 posts in this topic

I've looked at the thread dedicated to this problem and I tryed what it said, but I must have failed miserably. Here's my HijackThis log:

 

Logfile of HijackThis v1.97.7

Scan saved at 3:45:37 PM, on 6/18/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\crxs.exe

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\WINDOWS\System32\r3proxy.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\system32\ntqs32.exe

C:\Program Files\Corel\WordPerfect Office 2000\Register\Remind32.exe

C:\Program Files\CallWave\IAM.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Winamp\winamp.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\DivX\Movies\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\snmsi.dll/sp.html#37049

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://snmsi.dll/index.html#37049

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://snmsi.dll/index.html#37049

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\snmsi.dll/sp.html#37049

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://snmsi.dll/index.html#37049

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\snmsi.dll/sp.html#37049

O2 - BHO: (no name) - {13C5C5B6-9C48-F9B9-B1DD-39AF7595AF49} - C:\WINDOWS\apihx.dll

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

O4 - HKLM\..\Run: [Fellowes Proxy] C:\WINDOWS\System32\r3proxy.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [ntqs32.exe] C:\WINDOWS\system32\ntqs32.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: Corel Registration.lnk = C:\Program Files\Corel\WordPerfect Office 2000\Register\Remind32.exe

O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O15 - Trusted Zone: http://*.63.219.181.7

O15 - Trusted Zone: http://*.nuker.com

O15 - Trusted Zone: http://*.spywarenuker.com

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB

O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{80C3934A-FFC8-4F18-A205-78E3F36FB38D}: NameServer = 216.65.160.243 209.172.26.34

 

Any help would be greatly apreciated.

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:) Being your first post - I get the honour and privilege of welcoming you to our corner of the world where spyware has met it's match - Welcome.

 

Just so that you know you are not being ignored - I will handle this case for you but I need to ask for your patience while I review the log

 

Please keep an eye on this message for a resolution shortly.

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  1. Make sure your settings allow you to view "Hidden files". Open up any explorer windows and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders".
  2. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for "crxs.exe" & "ntqs32.exe". If you find the files, click on them, and then click End Process => Exit the Task Manager.
  3. Next, go to Start->Run and type "Services.msc" (without quotes) then hit OK.
  4. Scroll down and find the service called "Network Security Service".
  5. When you find it, double-click on it. In the next window that opens, click the Stop button, then change the Startup Type to Disabled. Now hit Apply and then OK and close any open windows.
  6. Run HijackThis, click on "Scan" and then place a check mark in the following boxes, And click on "Fix Checked":
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\snmsi.dll/sp.html#37049
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://snmsi.dll/index.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://snmsi.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\snmsi.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://snmsi.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\snmsi.dll/sp.html#37049
    O2 - BHO: (no name) - {13C5C5B6-9C48-F9B9-B1DD-39AF7595AF49} - C:\WINDOWS\apihx.dll
    O4 - HKLM\..\Run: [ntqs32.exe] C:\WINDOWS\system32\ntqs32.exe
  7. Reboot into Safe Mode - How do I boot into "Safe" mode?, and delete the following files:
    C:\WINDOWS\system32\crxs.exe
    C:\WINDOWS\system32\ntqs32.exe
    C:\WINDOWS\system32\snmsi.dll
  8. Go to Start => Run and type in "regedit" (without quotes) and press "Enter".
  9. One the registry opens, Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\__NS_Service_3
    If __NS_Service_3 exists , right click on it and choose delete from the menu.
  10. Still in the registry, navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY___NS_Service_3
    If LEGACY___NS_Service_3 exists then right click on it and choose delete from the menu.
  11. Exit regedit and reboot in Normal Mode.
  12. Two files (Possibly three) were also deleted from your computer and need to be replaced.
    • control.exe - Go to Merijn Files (control) and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.
    • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program.
    • If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

[*]Run HiJackThis again and post a new log in this thread.

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Ok, I did everything except for the Hoster part because it says I don't have any hoster files. Is that going to be a big problem? Anyway, thanks for the help and here's the log.

 

Logfile of HijackThis v1.97.7

Scan saved at 4:30:44 PM, on 6/18/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\WINDOWS\System32\r3proxy.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Corel\WordPerfect Office 2000\Register\Remind32.exe

C:\Program Files\CallWave\IAM.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\DivX\Movies\HijackThis.exe

 

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

O4 - HKLM\..\Run: [Fellowes Proxy] C:\WINDOWS\System32\r3proxy.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: Corel Registration.lnk = C:\Program Files\Corel\WordPerfect Office 2000\Register\Remind32.exe

O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O15 - Trusted Zone: http://*.63.219.181.7

O15 - Trusted Zone: http://*.nuker.com

O15 - Trusted Zone: http://*.spywarenuker.com

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB

O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{80C3934A-FFC8-4F18-A205-78E3F36FB38D}: NameServer = 216.65.160.243 209.172.26.34

 

Oh, yeah, thanks for the welcome! :D

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Your log looks clean :)

 

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

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