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Help please with browser redirect, popups


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#1 foodhoe

foodhoe

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Posted 21 June 2004 - 03:31 PM

Pc takes forever to load windows, and immediately bogs down trying to load redirected browser page. Noticed several other posts with similar hijack to res://tdenb.dll/index.html#37049 or similar looking page. Also, Control Panel >> Add/Remove Programs no longer works... Help please!


Logfile of HijackThis v1.97.7
Scan saved at 11:50:56 AM, on 6/21/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Williams-Sonoma\VPN Client\cvpnd.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\msni.exe
C:\WINNT\system32\MsgSys.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\system32\NWTRAY.EXE
C:\Program Files\NavNT\vptray.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Picasa\PicasaMediaDetector.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\apijw32.exe
C:\Program Files\FaxSrPTM\FaxSrPTM.exe
C:\Palm\HOTSYNC.EXE
C:\PROGRA~1\HEWLET~1\hpis\common\MOTIVE~1.EXE
C:\Documents and Settings\smurphy\Desktop\spyware\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\tdenb.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://tdenb.dll/index.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://tdenb.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\tdenb.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://tdenb.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\tdenb.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Williams-Sonoma, Inc.
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {14A80D74-CDCE-38E7-F1CC-DF7283C59338} - C:\WINNT\atlpq.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [LifeScape Media Detector] C:\Program Files\Picasa\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [hpinstantsupport] "C:\Program Files\Hewlett-Packard\hpis\bin\matcliwrapper.exe" "C:\Program Files\Hewlett-Packard\hpis\" -boot
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [apijw32.exe] C:\WINNT\system32\apijw32.exe
O4 - Startup: Fax Sr. Print to Mail.lnk = C:\Program Files\FaxSrPTM\FaxSrPTM.exe
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Williams-Sonoma, Inc. VPN Client.lnk = C:\Program Files\Williams-Sonoma\VPN Client\ipsecdialer.exe
O9 - Extra button: AIM (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Euchre - http://download.game...nts/y/et1_x.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com...ex/qtplugin.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.micros...ontent/opuc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp...ads/sysinfo.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.micros...ontent/opuc.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp...oads/msxml4.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8090.9124652778
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = wsgc.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = wsgc.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = wsgc.com

Edited by foodhoe, 21 June 2004 - 05:26 PM.


#2 Guest_splintercell990_*

Guest_splintercell990_*
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Posted 21 June 2004 - 05:30 PM

Hello foodhoe,


The first thing I need you to do is find the following files:

tdenb.dll
apijw32.exe
atlpq.dll

Please zip up these files and send them to this e-mail address. From there, I will be able to help you out :)

#3 pstailey

pstailey

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Posted 21 June 2004 - 07:02 PM

I have the same type problem. I have seen this in a few of the recent posts, so I'm just going to ride your coat tails for a while. I've read the FAQ, ran adaware (with recent updates) and CWShredder. Adaware finds it and says it's deleting it, but it comes right back. The Jijack doesn't seem to change any of the registry settings for URLs but keeps generating a file called C:\WINNT\system32\ljwbl.dll that contains some scripts and encoded URLs. I am able to manually delete the file, but when IE is started, the crap comes back. Thanks tons to those of you out there helping us out. :thumbsup:

#4 Guest_splintercell990_*

Guest_splintercell990_*
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Posted 21 June 2004 - 07:39 PM

  • Make sure your settings allow you to view "Hidden files". Open up any explorer windows and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders".
  • Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for apijw32.exe . If you find the files, click on them, and then click End Process => Exit the Task Manager.
  • Next, go to Start->Run and type "Services.msc" (without quotes) then hit OK.
  • Scroll down and find the service called "Network Security Service".
  • When you find it, double-click on it. In the next window that opens, click the Stop button, then change the Startup Type to Disabled. Now hit Apply and then OK and close any open windows.
  • Run HijackThis, click on "Scan" and then place a check mark in the following boxes, And click on "Fix Checked":

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\tdenb.dll/sp.html#37049
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://tdenb.dll/index.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://tdenb.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\tdenb.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://tdenb.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\tdenb.dll/sp.html#37049
    O2 - BHO: (no name) - {14A80D74-CDCE-38E7-F1CC-DF7283C59338} - C:\WINNT\atlpq.dll
    O4 - HKLM\..\Run: [apijw32.exe] C:\WINNT\system32\apijw32.exe


  • Reboot into Safe Mode - How do I boot into "Safe" mode?, and delete the following files:

    tdenb.dll
    atlpq.dll
    apijw32.exe


  • Go to Start => Run and type in "regedit" (without quotes) and press "Enter".
  • One the registry opens, Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\__NS_Service_3
    If __NS_Service_3 exists , right click on it and choose delete from the menu.
  • Still in the registry, navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY___NS_Service_3
    If LEGACY___NS_Service_3 exists then right click on it and choose delete from the menu.
  • Exit regedit and reboot in Normal Mode.
  • Two files (Possibly three) were also deleted from your computer and need to be replaced.
    • control.exe - Go to Merijn Files (control) and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.
    • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program.
    • If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)
  • Run HiJackThis again and post a new log in this thread.


#5 foodhoe

foodhoe

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Posted 24 June 2004 - 01:32 PM

hey splinter

thanks very much for your help, no popups even as I type!

i'm posting the post-log file:

Logfile of HijackThis v1.97.7
Scan saved at 11:31:21 AM, on 6/24/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Williams-Sonoma\VPN Client\cvpnd.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\MsgSys.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\system32\NWTRAY.EXE
C:\Program Files\NavNT\vptray.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Picasa\PicasaMediaDetector.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\FaxSrPTM\FaxSrPTM.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\smurphy\Desktop\spyware\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Williams-Sonoma, Inc.
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [LifeScape Media Detector] C:\Program Files\Picasa\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [hpinstantsupport] "C:\Program Files\Hewlett-Packard\hpis\bin\matcliwrapper.exe" "C:\Program Files\Hewlett-Packard\hpis\" -boot
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Startup: Fax Sr. Print to Mail.lnk = C:\Program Files\FaxSrPTM\FaxSrPTM.exe
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Williams-Sonoma, Inc. VPN Client.lnk = C:\Program Files\Williams-Sonoma\VPN Client\ipsecdialer.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Euchre - http://download.game...nts/y/et1_x.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com...ex/qtplugin.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.micros...ontent/opuc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp...ads/sysinfo.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.micros...ontent/opuc.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp...oads/msxml4.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8090.9124652778
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = wsgc.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = wsgc.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = wsgc.com

#6 Guest_splintercell990_*

Guest_splintercell990_*
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Posted 24 June 2004 - 02:46 PM

Excellent...you have a clean logfile :)

However, think protection - download and install:

SpywareBlaster will block bad ActiveX and malevolent cookies. http://www.javacools...areblaster.html

IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
http://www.staff.uiu...rce.htm#IESPYAD

Both are very small free programs that you run once, and then just occasionally to check for updates.

And also see
So how did I get infected in the first place?

Thanks for using SWI forums :wave:

Edited by splintercell990, 24 June 2004 - 02:46 PM.





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