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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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PGPhantom

res://<random>.dll/<random>.html#<random>

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In the last few days ... This infection: res://<random>.dll/<random>.html#<random> has spread like wildfire and we are inundated with requests to help clear it. Sometimes the fixes that have been created work, sometimes not - Unfortunately.

 

There has been some reported fixes by ensuring that you have a firewall installed like Zonealarm and having it block the calls out to the Internet. That, with a complete scan using the latest version of Ad-aware seems to clear it up - Somewhat.

 

Ad-Aware should be file : v6.0 Build 6.181 and you should have referrence file: 01R324 22.06.2004 installed. Please update your copy of ad-aware and boot into safe mode and run it, before posting a request for help. (How do I boot into "Safe" mode?)

 

It appears that ad-aware is cleaning the files etc but not deleting the registry entries associated with the clean so they may still show up in the HijackThis log. If you still get the entries after booting into normal mode and are not sure what to delete, post your log in the forum but mention what version of ad-aware you run as well as the referrence file version - This will help in the resolution.

 

Also - If you request help, DO NOT reboot your computer until you receive a response as the files change as soon as you reboot. If you receive no response and you have rebooted - Post a new HijackThis log into your current message - DO NOT start a new message again as we cannot keep up with all the calls. Starting more than one topic just wastes time, as we will have to merge them together.

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