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Can't open My Computer


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#1 jb2u19

jb2u19

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Posted 22 June 2004 - 07:06 AM

i removed tons of spyware from a pc. everything works great except when i try to open my computer i get an unknown error has occured. Also when i right click on start and try to explore i get the same error. here is my Hijackthis log. This is a windows ME machine. Any help would be appreciated.

Logfile of HijackThis v1.97.7
Scan saved at 8:55:51 PM, on 6/21/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\RXMON9X.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\MOTIVEASSISTANT\BIN\MAD.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\SPEEDKEY.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\MOTIVE\MOTMON.EXE
C:\WINDOWS\SYSTEM\HPZTSB07.EXE
C:\WINDOWS\SYSTEM\HPHMON04.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\WINDOWS\SYSTEM\HPZTBU0W7.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PALM\HOTSYNC.EXE
C:\PROGRAM FILES\SONY CORPORATION\IMAGE TRANSFER\SONYTRAY.EXE
C:\WINDOWS\SYSTEM\HPHIPM11.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\DESKTOP\STINGER.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\WINOA386.MOD
C:\HIJACK\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM
FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: Core Library - {F281FFC7-6C63-4bf9-83F2-AB7A6157B109} -
C:\WINDOWS\SYSTEM\KDP5004.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program
Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [RxMon] C:\Program Files\Dell\Resolution
Assistant\Common\bin\RxMon9x.exe
O4 - HKLM\..\Run: [madexe] C:\Program Files\Dell\Resolution
Assistant\MotiveAssistant\bin\mad.exe
O4 - HKLM\..\Run: [Microsoft IntelliType Pro] "C:\Program Files\Microsoft
Hardware\Keyboard\speedkey.exe"
O4 - HKLM\..\Run: [Speed racer] C:\Program
Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program
Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [Adaptec DirectCD]
C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\SYSTEM\HPHMON04.EXE
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart
11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [hpztbu0w7.exe] C:\WINDOWS\SYSTEM\hpztbu0w7.exe
O4 - HKLM\..\Run: [DODEC32V] C:\WINDOWS\SYSTEM\DODEC32V.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRAM FILES\GRISOFT\AVG6\avgcc32.exe
/startup
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe]
C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [hpztbu0w7.exe] C:\WINDOWS\SYSTEM\hpztbu0w7.exe
O4 - Startup: Resolution Assistant.lnk = C:\Program Files\Dell\Resolution
Assistant\MotiveAssistant\bin\matcli.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program
Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office\OSA9.EXE
O4 - Startup: America Online Tray Icon.lnk = C:\Program Files\America Online
8.0\aoltray.exe
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Startup: Image Transfer.lnk = C:\Program Files\Sony Corporation\Image
Transfer\SonyTray.exe
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: Dell Home (HKCU)
O12 - Plugin for .asp: C:\PROGRA~1\INTERN~1\PLUGINS\NPFML32.DLL
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.dellnet.com/
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
http://download.macr...ash/swflash.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (IPIX ActiveX Control) -
http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
http://a1540.g.akama...meInstaller.exe
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} -
http://download.weat...uginstaller.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
http://v4.windowsupd...37862.110775463
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) -
https://bba.bloomber...ca32/wficat.cab[/SIZE][/SIZE]

#2 jb2u19

jb2u19

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Posted 22 June 2004 - 10:33 AM

bump

#3 jb2u19

jb2u19

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Posted 22 June 2004 - 01:10 PM

bump sorry

#4 jb2u19

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Posted 22 June 2004 - 02:46 PM

bump

#5 mjp65aa

mjp65aa

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Posted 22 June 2004 - 02:49 PM

I new here, but i did read the "read this" first. I also seen Phil posted this to another person:
"STEP 3 - Please do not "Bump" your post

Please do not bump your post, it will only delay service for your log. When selecting logs we generally use two criteria to look for unanswered logs.
We started from the oldest to the most recent. That means if you keep bumping, your log is at the top of the list, and since we do not work from the top, it will be looked at last!!
We look for first for posts with no replies. A bump is a reply so you get pushed further down the response ladder.
We have a mechanism in place to handle posts that have had no reply in the last 48 hours. See this post for more information.

Read that. "

I not sure, but i dont think being rude will get you help faster...
mjp65

#6 jb2u19

jb2u19

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Posted 23 June 2004 - 06:48 AM

problem solved thanks anyways..here is solution i removed the following

O2 - BHO: Core Library - {F281FFC7-6C63-4bf9-83F2-AB7A6157B109} -
C:\WINDOWS\SYSTEM\KDP5004.DLL

O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe

O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} -
http://download.weat...uginstaller.cab





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