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#1 dantheman23

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Posted 23 June 2004 - 11:49 AM

Hi
Forgive me- I'm a novice PC user. When browsing the net a pop up box (HotXXX) appears with lurid pictures. Connection is severred and a porn dialler is activated. A shortcut HotXXX also appears on desktop.Neither spybot nor CWShredder appear effective. What can I do - and please - keep in simple

dantheman23

#2 dantheman23

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Posted 24 June 2004 - 01:42 AM

Hi

Here's the most recent log. Help please!

Logfile of HijackThis v1.97.7
Scan saved at 07:40:09, on 24/06/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\System32\GEARSEC.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\s_menu.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Creative\SBExtigy\RemoteCenter\Rc\Rcman.exe
C:\PROGRA~1\LSOFTT~1\ACTIVE~1\PopUpKill.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\Program Files\Exif Launcher\QuickDCF.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Creative\SBExtigy\RemoteCenter\Rc\EAX.exe
C:\Program Files\Creative\SBExtigy\RemoteCenter\Rc\VRC.exe
C:\Program Files\Creative\SBExtigy\RemoteCenter\Center\RCenter.exe
C:\Program Files\Creative\SBExtigy\RemoteCenter\Rc\OSDMenu.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\WINDOWS\7.exe
C:\Documents and Settings\Derek\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.btopenworld.com/searchpane
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.btinternet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BTopenworld
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [AudCtrl] RunDll32 AudCtrl.dll,RCMonitor
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Update] C:\WINDOWS\svchost.exe /i
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [StartMenu] C:\WINDOWS\s_menu.exe /i
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\SBExtigy\RemoteCenter\Rc\Rcman.exe
O4 - HKCU\..\Run: [Active@ PopUp Killer] C:\PROGRA~1\LSOFTT~1\ACTIVE~1\PopUpKill.exe
O4 - HKCU\..\Run: [dlmMgr] "C:\Program Files\Common Files\Adobe\ESD\AdobeDownloadManager.exe"
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Researcher (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: ZDelete Auto-Cleaner (HKCU)
O12 - Plugin for .hlq: C:\Program Files\Internet Explorer\PLUGINS\NpHcd32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.btinternet.com/
O15 - Trusted Zone: *.Sony-europe.com
O15 - Trusted Zone: *.Sonystyle-europe.com
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.micros...tes/ieawsdc.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8089.2000578704
O16 - DPF: {D18B7EC3-EECA-11D3-8E71-0000E82C6C0D} - http://www.xxxtoolba.../ist_remove.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.bto...twebcontrol.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{ADB944E5-72EB-4ABC-95D8-67201D1E6C67}: NameServer = 213.120.62.101 213.120.62.100



:weep:

#3 dantheman23

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Posted 24 June 2004 - 07:31 AM

bump

#4 dave38

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Posted 24 June 2004 - 02:35 PM

Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

O4 - HKLM\..\Run: [Update] C:\WINDOWS\svchost.exe /i
O4 - HKLM\..\Run: [StartMenu] C:\WINDOWS\s_menu.exe /i

Reboot and delete

files
C:\WINDOWS\svchost.exe
C:\WINDOWS\s_menu.exe

These may be hidden files. See HERE for how to show hidden files.

Please post a followup Hijack this log, and say if your problems persist.
Be wary of strong drink. It may make you shoot at tax collectors, and miss!
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#5 dantheman23

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Posted 25 June 2004 - 06:54 AM

;) Many thanks, so far so good. Clean for 5 hours.

Here's the new log

Logfile of HijackThis v1.97.7
Scan saved at 12:52:12, on 25/06/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\System32\GEARSEC.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Creative\SBExtigy\RemoteCenter\Rc\Rcman.exe
C:\PROGRA~1\LSOFTT~1\ACTIVE~1\PopUpKill.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\Program Files\Exif Launcher\QuickDCF.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Creative\SBExtigy\RemoteCenter\Rc\EAX.exe
C:\Program Files\Creative\SBExtigy\RemoteCenter\Rc\VRC.exe
C:\Program Files\Creative\SBExtigy\RemoteCenter\Center\RCenter.exe
C:\Program Files\Creative\SBExtigy\RemoteCenter\Rc\OSDMenu.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Derek\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.btopenworld.com/searchpane
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.btinternet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BTopenworld
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [AudCtrl] RunDll32 AudCtrl.dll,RCMonitor
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\SBExtigy\RemoteCenter\Rc\Rcman.exe
O4 - HKCU\..\Run: [Active@ PopUp Killer] C:\PROGRA~1\LSOFTT~1\ACTIVE~1\PopUpKill.exe
O4 - HKCU\..\Run: [dlmMgr] "C:\Program Files\Common Files\Adobe\ESD\AdobeDownloadManager.exe"
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Researcher (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: ZDelete Auto-Cleaner (HKCU)
O12 - Plugin for .hlq: C:\Program Files\Internet Explorer\PLUGINS\NpHcd32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.btinternet.com/
O15 - Trusted Zone: *.Sony-europe.com
O15 - Trusted Zone: *.Sonystyle-europe.com
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.micros...tes/ieawsdc.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8089.2000578704
O16 - DPF: {D18B7EC3-EECA-11D3-8E71-0000E82C6C0D} - http://www.xxxtoolba.../ist_remove.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.bto...twebcontrol.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{ADB944E5-72EB-4ABC-95D8-67201D1E6C67}: NameServer = 213.1.119.98 213.1.119.97


How do I best prevent re-infection?

Many thenks again - you're a hero :lol:

#6 dave38

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Posted 25 June 2004 - 02:44 PM

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster SpywareBlaster will prevent spyware from being installed.
  • Spywareguard SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.[/color]
  • How to use Spybot to remove Spyware If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar Get the free google toolbar to help stop pop up windows.
I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

Glad we could help!

If you need this topic reopened, please request this by sending the moderating team an email with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
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