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Search Engines won't open in IE


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#1 Nicknack

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Posted 21 April 2007 - 01:08 AM

Google or any other search engine and a few other sites won't open in IE. Most sties open fine. Ad-Aware got some spyware but the problem persists. Here's the log, I appreciated any help.








Logfile of HijackThis v1.99.1
Scan saved at 1:03:48 AM, on 4/21/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\DELLMMKB.EXE
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Netropa\OSD.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Bob Turner\Desktop\WQ\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PrevxOne] C:\Program Files\Prevx1\PXConsole.exe
O4 - HKLM\..\Run: [sysinter] C:\WINDOWS\System32\adirss.exe
O4 - HKLM\..\Run: [lnwin.exe] C:\WINDOWS\System32\lnwin.exe
O4 - HKCU\..\Run: [adirka] C:\WINDOWS\System32\adirka.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Perstray.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: ActiveGS.cab - http://www.virtualap...rg/activegs.cab
O16 - DPF: {01CA75F1-054B-4A63-9221-C6926369EC52} (HS_live Control) - http://install.homes...ive/HS_live.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.co...wnload/cult.cab
O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.ea.com/do...ommon/ieell.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.googl...n/GoogleNav.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/s...nfo/webscan.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.googl...gleActivate.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8520154E-C7D8-456E-9174-0B606563C3B3}: NameServer = 64.81.159.2,216.231.41.2
O17 - HKLM\System\CCS\Services\Tcpip\..\{B479F3FD-8BDD-4750-A64C-60D4C1F6B0E8}: NameServer = 64.81.159.2,216.231.41.2
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx1\PXAgent.exe" -f (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

#2 SWI Support Robot

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Posted 23 April 2007 - 06:30 AM

Welcome to SWI. We apologize for the delay; our helpers have been very busy.
If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

Thank you for your patience.

[this is an automated reply]
This is an automated message. It does not count as help.

#3 nasdaq

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Posted 26 April 2007 - 09:41 AM

Hi,

Print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum). I will ask for it later.
  • Close all open Explorer windows and browsers
  • Run HijackThis
  • Click on the Scan button and when complete
  • Put a check beside all of the items listed below
  • Click on the "Fix Checked" button
  • When complete and all files removed, close the application.
O4 - HKLM\..\Run: [sysinter] C:\WINDOWS\System32\adirss.exe
O4 - HKLM\..\Run: [lnwin.exe] C:\WINDOWS\System32\lnwin.exe
O4 - HKCU\..\Run: [adirka] C:\WINDOWS\System32\adirka.exe


Delete these files in bold if found.
C:\WINDOWS\System32\adirss.exe
C:\WINDOWS\System32\lnwin.exe
C:\WINDOWS\System32\adirka.exe

Restart the computer to reset the registry.

[*] Finally paste the contents of the Report.txt back on the forum with a new HijackThis log.
Let me know what problem persist.
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

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#4 Nicknack

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Posted 29 April 2007 - 08:08 AM

Thank you the problem is gone. Here are the logs.








SDFix: Version 1.81

Run by Bob Turner - Sun 04/29/2007 - 7:34:47.14

Microsoft Windows XP [Version 5.1.2600]
Service Pack 1

Running From: C:\SDFix

Safe Mode:
Checking Services:






Restoring Windows Registry Values
Restoring Windows Default Hosts File


Rebooting...

Normal Mode:
Checking Files:

No Trojan Files Found...




Removing Temp Files

ADS Check:

Checking if ADS is attached to system32 Folder
C:\WINDOWS\system32
No streams found.

Checking if ADS is attached to svchost.exe
C:\WINDOWS\system32\svchost.exe
No streams found.



Final Check:

Remaining Services:
------------------




Remaining Files:
---------------


Checking For Files with Hidden Attributes:

C:\Program Files\America Online 6.0\aolphx.exe
C:\Program Files\America Online 6.0\aoltray.exe
C:\Program Files\America Online 6.0\packethsvc.exe
C:\Program Files\America Online 6.0\RBM.exe
C:\Program Files\America Online 6.0\waol.exe
C:\Program Files\America Online 6.0\COMIT\cswitch.exe
C:\Program Files\Smart Projects\IsoBuster\Help\AHlp.exe
C:\WINDOWS\SYSTEM32\PackethSvc.exe
C:\Documents and Settings\Bob Turner\Application Data\Microsoft\Templates\~WRL1022.tmp
C:\WINDOWS\LastGood.Tmp\INF\oem4.inf
C:\WINDOWS\LastGood.Tmp\INF\oem4.PNF
C:\WINDOWS\LastGood.Tmp\INF\q823718-271_winntx.inf
C:\WINDOWS\LastGood.Tmp\INF\q823718-271_winntx.PNF
C:\WINDOWS\LastGood.Tmp\INF\q823718-271_winxpx.inf
C:\WINDOWS\LastGood.Tmp\INF\q823718-271_winxpx.PNF
C:\WINDOWS\LastGood.Tmp\INF\q828750.inf
C:\WINDOWS\LastGood.Tmp\INF\q828750.PNF
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\573bf64c61e63a82e837c932e348b15c\BIT2.tmp

Finished


Logfile of HijackThis v1.99.1
Scan saved at 7:49:58 AM, on 4/29/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\DELLMMKB.EXE
C:\Program Files\Netropa\OSD.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Documents and Settings\Bob Turner\Desktop\WQ\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PrevxOne] C:\Program Files\Prevx1\PXConsole.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Perstray.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: ActiveGS.cab - http://www.virtualap...rg/activegs.cab
O16 - DPF: {01CA75F1-054B-4A63-9221-C6926369EC52} (HS_live Control) - http://install.homes...ive/HS_live.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.co...wnload/cult.cab
O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.ea.com/do...ommon/ieell.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.googl...n/GoogleNav.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/s...nfo/webscan.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.googl...gleActivate.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8520154E-C7D8-456E-9174-0B606563C3B3}: NameServer = 64.81.159.2,216.231.41.2
O17 - HKLM\System\CCS\Services\Tcpip\..\{B479F3FD-8BDD-4750-A64C-60D4C1F6B0E8}: NameServer = 64.81.159.2,216.231.41.2
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx1\PXAgent.exe" -f (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

#5 nasdaq

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Posted 29 April 2007 - 01:23 PM

Nice Work your log is clean.

How did I get infected in the first place?
http://forums.spywar...showtopic=60955
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760

#6 nasdaq

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Posted 10 May 2007 - 08:08 AM

Glad we could help. :)

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760




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