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I have a problem with a trojan under the name of ou3viewer.dll, so i searched it on google and come to one of the forums on this site. http://forums.spywareinfo.com/index.php?showtopic=96492&mode=linear ://http://forums.spywareinfo.com/index...mp;mode=linear and i have been folowing the directions. so far i have run SDfix and just ran HJT. it said i should come up wiht a file liek this O23 - Service: Card Adapter (NETDown) - Unknown owner - C:\WINDOWS\cfsb.exe (file missing) but i did not and i did get two about the ou3viewer file. i wasent sure if u should just fix it or not beacuse when i moved it after i 1st found it i could not get back on the internet until i put it back in the system32 file. here are my sdfix and hjt logs


SDFix: Version 1.79


Run by Winuser - Sun 04/22/2007 - 11:30:59.58


Microsoft Windows XP [Version 5.1.2600]


Running From: C:\SDFix


Safe Mode:

Checking Services:








NETDown - Deleted




Restoring Windows Registry Values

Restoring Windows Default Hosts File





Normal Mode:

Checking Files:


Below files will be copied to Backups folder then removed:


C:\WINDOWS\system32\i - Deleted

C:\WINDOWS\system32\o - Deleted




Removing Temp Files


ADS Check:


Checking if ADS is attached to system32 Folder


No streams found.


Checking if ADS is attached to svchost.exe


No streams found.




Final Check:


Remaining Services:





Authorized Application Key Export:










Remaining Files:



Backups Folder: - C:\SDFix\backups\backups.zip


Checking For Files with Hidden Attributes:


C:\Program Files\MSN\txsrvc.dll

C:\Program Files\MSN\unicows.dll

C:\Program Files\MSN\msnupdate!@#@.exe

C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp







Logfile of HijackThis v1.99.1

Scan saved at 11:42:04 AM, on 4/22/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)


Running processes:








C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe










C:\Program Files\QuickTime\qttask.exe

C:\Program Files\iTunes\iTunesHelper.exe


C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\SpywareGuard\sgmain.exe

C:\Program Files\SpywareGuard\sgbhp.exe

C:\Documents and Settings\Winuser\Desktop\HijackThis.exe


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.worldofwarcraft.com/loginsupport/password.html

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\RunServices: [JTFD] C:\cbenderpp.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe

O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Update Page Content - C:\Program Files\MSN\MSNIA\CC\MSNCC\WA\refreshpage.htm

O8 - Extra context menu item: View All Originals On Page - C:\Program Files\MSN\MSNIA\CC\MSNCC\WA\getoriginal.htm

O8 - Extra context menu item: View Original Image - C:\Program Files\MSN\MSNIA\CC\MSNCC\WA\getoriginal.htm

O10 - Unknown file in Winsock LSP: c:\windows\system32\ou3viewer.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\ou3viewer.dll

O20 - AppInit_DLLs:

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)

O23 - Service: ASUS Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

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Welcome to SWI. We apologize for the delay; our helpers have been very busy.

If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.


Thank you for your patience.


[this is an automated reply]

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Print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.


Do you know what this is C:\cbenderpp.exe if not submit the file in bold to the following link for a scan, then post the results in your next message for me to see.



If found to be bad execute this.

  • Close all open Explorer windows and browsers
  • Run HijackThis
  • Click on the Scan button and when complete
  • Put a check beside all of the items listed below
  • Click on the "Fix Checked" button
  • When complete and all files removed, close the application.

O4 - HKLM\..\RunServices: [JTFD] C:\cbenderpp.exe


Restart the computer normally to reset the registry.


This is the only way to fix a O10 item....


Download LSPfix

Unzip the file to a folder on your desktop.

Double-click to run

Select: (Advanced) "I know what I'm doing"

Select: ou3viewer.dll (left pane)

Click the right arrow to bring it to REMOVE (right pane).

Then click the FINISH button. Restart your computer.


On restart Open Windows Explorer, locate and delete:


c:\windows\system32\ou3viewer.dll <--this file

C:\cbenderpp.exe <- delete if bad.


Restart the computer normally.


Submit a fresh HijackThis log for review.

Let me know what problem remains.

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Let me see a fresh HijackThis log when the fix is completed.

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Due to the lack of feedback this Topic is closed.


If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter.


Everyone else please begin a New Topic.

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