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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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Nameless

Horrible Lag and slowness. Poo~!

4 posts in this topic

Well, the lag appaeared gradually, to the point that I didn't know it was lagging until it was REALLY slow. My CPU keeps going up and down, going from 25% then 60% the next few seconds. I have been a bit lax in my bi-weekly Ad-aware and Spybot scans, but they didn't pick up anything except tracking cookies. So, here I am, scanning everything the FAQ asked me to scan. So, here it is. Baaically, I'm feeling really bad lag and slowness,. And yes, I do have a couple of spyware, of which I cannot remove becaue some of the new scanners I used would not delete them because it's a trial.

 

 

---------------------------------------------------------

AVG Anti-Spyware - Scan Report

---------------------------------------------------------

 

+ Created at: 10:06:21 PM 5/21/2007

 

+ Scan result:

 

 

 

C:\System Volume Information\_restore{70304573-AB33-4072-AA96-4495C42D15E3}\RP669\A0047411.exe -> Adware.PurityScan : No action taken.

C:\Documents and Settings\Owner\My Documents\Games\Joking\Toto\neoragex48.zip/NeoRageX v4.8.exe -> Backdoor.Sdbot : No action taken.

C:\Documents and Settings\Owner\My Documents\Games\Joking\Toto\neoragex48\NeoRageX v4.8.exe -> Backdoor.Sdbot : No action taken.

:mozilla.17:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Adbrite : No action taken.

:mozilla.21:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Adbrite : No action taken.

:mozilla.22:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Adbrite : No action taken.

:mozilla.23:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Adbrite : No action taken.

:mozilla.144:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Clickbank : No action taken.

:mozilla.11:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Com : No action taken.

:mozilla.73:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Connextra : No action taken.

:mozilla.74:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Connextra : No action taken.

:mozilla.145:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Googleadservices : No action taken.

:mozilla.35:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Netflame : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@ssl-hints.netflame[1].txt -> TrackingCookie.Netflame : No action taken.

:mozilla.70:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Paypal : No action taken.

C:\Program Files\Yahoo!\YPSR\Quarantine\ppq17.tmp -> TrackingCookie.Revsci : No action taken.

:mozilla.27:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Statcounter : No action taken.

:mozilla.57:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Webtrends : No action taken.

C:\Program Files\Yahoo!\YPSR\Quarantine\ppq19.tmp -> TrackingCookie.Webtrends : No action taken.

:mozilla.90:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken.

:mozilla.91:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken.

:mozilla.92:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\092px1ju.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken.

C:\System Volume Information\_restore{70304573-AB33-4072-AA96-4495C42D15E3}\RP669\A0047417.exe -> Trojan.Legmir.mm : No action taken.

C:\WINDOWS\system32\__delete_on_reboot__a_3_p_._e_x_e_ -> Trojan.Legmir.mm : No action taken.

 

 

::Report end

 

 

 

 

 

Logfile of HijackThis v1.99.1

Scan saved at 10:16:57 PM, on 5/21/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16441)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe

C:\HP\KBD\KBD.EXE

C:\WINDOWS\system32\igfxtray.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\System32\hphmon05.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\WINDOWS\AGRSMMSG.exe

C:\Program Files\DAEMON Tools\daemon.exe

C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE

C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe

C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe

C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe

C:\PROGRA~1\Yahoo!\YOP\yop.exe

C:\Program Files\Yahoo!\Antivirus\CAVTray.exe

C:\Program Files\Yahoo!\Antivirus\CAVRID.exe

C:\Program Files\Yahoo!\Antivirus\ISafe.exe

C:\PROGRA~1\Yahoo!\browser\ycommon.exe

C:\Program Files\Common Files\Command Software\dvpapi.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\AWS\WeatherBug\Weather.exe

C:\WINDOWS\System32\gearsec.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Nikon\NkView6\NkvMon.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\System32\HPZipm12.exe

C:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe

C:\Program Files\Common Files\MotiveBrowser\MotiveBrowser.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Yahoo!\Antivirus\VetMsg.exe

C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\WINDOWS\system32\conime.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\Real\RealOne Player\RealPlay.exe

C:\Documents and Settings\Owner\Desktop\HijackThis.exe

 

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll

O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll

O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll

O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll

O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll

O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe

O4 - HKLM\..\Run: [VTTimer] VTTimer.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe

O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe

O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [A Verizon App] C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart

O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"

O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"

O4 - HKCU\..\Run: [backupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe

O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1

O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe

O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe

O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm

O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html

O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML

O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll

O9 - Extra button: Verizon Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll

O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)

O11 - Options group: [iNTERNATIONAL] International*

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} (AOL Content Update) - http://esupport.aol.com/help/acp2/engine/aolcoach_core_1.cab

O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games.com.my/com/EGamesPlugin.cab

O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1169059930937

O16 - DPF: {938527D1-CDB7-4147-998A-B20FCA5CC976} (Cdmcco Class) - http://cafeimg.hanmail.net/cab9_1/dmcc2.cab?Version=1,0,0,10

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab34246.cab

O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/gamedownlo...GPlugin9USA.cab

O16 - DPF: {D6FCA8ED-4715-43DE-9BD2-2789778A5B09} (NPKCX Control) - http://guard.gunbound.net/nProtect/keyCrypt/npkcx.cab

O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab

O16 - DPF: {F088A2DB-195D-47BB-9EAA-F0F945C74819} (Splauncher Control) - http://www.spgame.com/infogame/spplay.cab

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe

O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe

O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe

O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe

O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: npkcsvc - INCA Internet Co., Ltd. - C:\WINDOWS\system32\npkcsvc.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Edited by Nameless

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Welcome to SWI. We apologize for the delay; our helpers have been very busy.

If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

 

Thank you for your patience.

 

[this is an automated reply]

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Hello,

 

Print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.

Optional - VIEWPOINT MANAGER

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546

Additional info: http://vil.nai.com/vil/content/v_137262.htm

I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.


  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player
  • Viewpoint Toolbar

Your call.

 

Disable Microsoft Windows Defender:

We need to disable your Microsoft Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.

  • Open Microsoft Windows Defender. Click Start, Programs, Windows Defender
  • Click on Tools, General Settings.
  • Under Real-time protection options, unselect the Turn on real-time protection check box
  • Click Save

After all of the fixes are complete it is very important that you enable Real-time Protection again.

 

Please change the location of HijackThis.exe.

Create a new folder in your C: Drive

Name it C:\HJT or HijackThis and move the HijackThis.exe file in it.

It's best for this tool NOT TO be located in your Desktop or in a TEMP folder.

This way you can undo any changes if something goes wrong and will prevent the tool placing shortcuts on your Desktop.

 

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

 

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML

O16 - DPF: {D6FCA8ED-4715-43DE-9BD2-2789778A5B09} (NPKCX Control) - http://guard.gunbound.net/nProtect/keyCrypt/npkcx.cab

 

Click on Fix Checked when finished and exit HijackThis.

 

=*=

Enable Microsoft Windows Defender:

 

 

Download Dr.Web CureIt to the desktop:

ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found: check.gif
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    move.gif
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply. You can use Notepad to open the DrWeb.cvs report.

Download this file - combofix.exe

 

and save it to your desktop (Important). Also save the below command in Notepad as a text file so that you can copy/paste in safe mode.

 

"%userprofile%\desktop\combofix.exe"

 

Boot into safe mode by tapping the F8 key just before Windows starts to load.

 

go to start --> run and copy/paste in the following:

 

"%userprofile%\desktop\combofix.exe"

 

When finished, it shall produce a log for you. Save it and post that log in your next reply.

 

Note:

Do not mouseclick combofix's window whilst it's running. That may cause it to stall

 

In your next post, please include

  • new hijackthis log
  • combofix log

*use separate posts to ensure the logs don't get cut off!

 

Take a look at this page created by miekiemoes, one of the Global Moderators here, on slow systems, and some things you can try to do to try to improve it:

http://users.telenet.be/bluepatchy/miekiem...owcomputer.html

 

Include a fresh HijackThis log for review.

 

Let me know what problem persist.

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