• Announcements

    • Budfred

      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
Sign in to follow this  
Followers 0
poiuyt09

Another About:blank sufferer

7 posts in this topic

Like most others i am almost at my wits end. Any help would be appreciated...

 

Logfile of HijackThis v1.97.7

Scan saved at 10:51:58 PM, on 6/24/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS.000\System32\smss.exe

C:\WINDOWS.000\system32\winlogon.exe

C:\WINDOWS.000\system32\services.exe

C:\WINDOWS.000\system32\lsass.exe

C:\WINDOWS.000\system32\svchost.exe

C:\WINDOWS.000\system32\svchost.exe

C:\WINDOWS.000\Explorer.EXE

C:\WINDOWS.000\PCHealth\HelpCtr\Binaries\HelpCtr.exe

C:\WINDOWS.000\PCHealth\HelpCtr\Binaries\HelpSvc.exe

C:\WINDOWS.000\PCHealth\HelpCtr\Binaries\HelpHost.exe

C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe

C:\unzipped\hijackthis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sp.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sp.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sp.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX (disabled by BHODemon)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {83E36735-4196-470C-A6BD-24AAF6838B94} - C:\WINDOWS.000\System32\cocpc.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll (disabled by BHODemon)

O2 - BHO: (no name) - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS.000\SYSTEM32\sdph20.dll (disabled by BHODemon)

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS.000\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - Global Startup: CleanSweep Smart Sweep-Internet Sweep.LNK = C:\Program Files\Norton SystemWorks\Norton CleanSweep\CsinsmNT.exe

O4 - Global Startup: Program Neighborhood Agent.lnk = C:\Program Files\Citrix\ICA Client\pnagent.exe

O9 - Extra button: Real.com (HKLM)

O12 - Plugin for .spop: D:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

O16 - DPF: symsupportutil - https://www-secure.symantec.com/techsupp/ac...supportutil.CAB

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8161.1752546296

Share this post


Link to post
Share on other sites

In your log, lines three,five and nine are about:blank start page entries. The first two are R0 (zero) lines and the last one is a R1 (one) line. With your HJT program, check those lines and "fix" em .

Share this post


Link to post
Share on other sites

delete C:\WINDOWS.000\System32\cocpc.dll (with Killbox)

run HijackThis and fix

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sp.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sp.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sp.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sp.html

O2 - BHO: (no name) - {83E36735-4196-470C-A6BD-24AAF6838B94} - C:\WINDOWS.000\System32\cocpc.dll

 

try it and tell me of the results

Share this post


Link to post
Share on other sites

Thanks nando. Can you advise link to safe download of killbox.

 

Also, curiously, I noticed that the about:blank stuff keeps coming back several minutes after its deleted by hijackthis or spybot. It seems to reappear as a result of the deletion from these programs. I followed directions by removing *.tmp, *.js, *hta files in safe mode.

 

Thanks again for helping out!

Share this post


Link to post
Share on other sites

For members that are replying, please see The various helper groups here. Do join the team if you want to post help, we'd love to have you with us. :)

 

poiuyt09, please stand by for instructions from a helper or advisor.

Edited by Mere_Mortal

Share this post


Link to post
Share on other sites

I'm not so upto date as most trainees/helpers around here, thus I'm not sure about your R0/R1 entries, particularly;

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

 

I think this is CoolWeb, so I recommend downloading [The Shredder]. Once you have installed and run it, post back a fresh HJT log for a more experienced eye to take a look. Don't fix anything with HijackThis until you have been given the go-ahead, as about:blank tends to come right back.

 

BTW, KillBox can be found [here].

 

Regards :)

Share this post


Link to post
Share on other sites
Sign in to follow this  
Followers 0