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fliga7892

I have not hope anymore!

7 posts in this topic

:blush: I spent already 15 hours and nothing works. Please, if anyone can help me dealing with this sinful item html#96676. It is like lepers. Is still there and I am just not far from heil. Thank you!

 

This is my LOG

 

Logfile of HijackThis v1.97.7

Scan saved at 1:00:09 AM, on 6/25/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\atievxx.exe

C:\WINDOWS\syseb32.exe

C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe

C:\WINDOWS\system32\addyq32.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\system32\ntvdm.exe

C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\Program Files\Sony Handheld\HOTSYNC.EXE

c:\progra~1\mcafee.com\vso\mcvsftsn.exe

c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe

c:\PROGRA~1\mcafee.com\vso\mcshield.exe

C:\Program Files\Outlook Express\msimn.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\PROGRA~1\WINZIP\winzip32.exe

C:\Documents and Settings\default\Local Settings\Temp\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qknmy.dll/sp.html#96676

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://qknmy.dll/index.html#96676

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://qknmy.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qknmy.dll/sp.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://qknmy.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\qknmy.dll/sp.html#96676

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = webproxy.andrews.edu:3128

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {F83E6512-18C6-2FFB-800A-7AB75AF1C652} - C:\WINDOWS\ienm.dll

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [iSLP2STA.EXE] ISLP2STA.EXE START

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"

O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask

O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"

O4 - HKLM\..\Run: [addyq32.exe] C:\WINDOWS\system32\addyq32.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [spySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0

O4 - HKLM\..\RunOnce: [addsb32.exe] C:\WINDOWS\addsb32.exe

O4 - HKLM\..\RunOnce: [addsu32.exe] C:\WINDOWS\system32\addsu32.exe

O4 - HKLM\..\RunOnce: [apppf32.exe] C:\WINDOWS\apppf32.exe

O4 - HKLM\..\RunOnce: [msvl32.exe] C:\WINDOWS\system32\msvl32.exe

O4 - HKLM\..\RunOnce: [addmx32.exe] C:\WINDOWS\system32\addmx32.exe

O4 - HKLM\..\RunOnce: [wineu.exe] C:\WINDOWS\system32\wineu.exe

O4 - HKLM\..\RunOnce: [mswl.exe] C:\WINDOWS\mswl.exe

O4 - HKLM\..\RunOnce: [apite.exe] C:\WINDOWS\apite.exe

O4 - HKLM\..\RunOnce: [mfcuv32.exe] C:\WINDOWS\system32\mfcuv32.exe

O4 - HKLM\..\RunOnce: [sdkdt.exe] C:\WINDOWS\sdkdt.exe

O4 - HKLM\..\RunOnce: [sdkqr.exe] C:\WINDOWS\system32\sdkqr.exe

O4 - HKLM\..\RunOnce: [ntzp.exe] C:\WINDOWS\ntzp.exe

O4 - HKLM\..\RunOnce: [syseb32.exe] C:\WINDOWS\syseb32.exe

O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE

O4 - Global Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE

O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O9 - Extra button: SideStep (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsc...81/mcinsctl.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/076dfdcf8a506c948219/...ip/RdxIE601.cab

O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8005.4192476852

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmg...,19/mcgdmgr.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...321/mcfscan.cab

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I wish I could offer some help, but I have been working on a similiar problem for over a month now. I too am at wits end. Good Luck.

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I just had a similar problem with my laptop. First I installed Spybot and 'fixed' the problems, then I immunized my computer with it; after starting iexplorer the spyware kept running, but using the immunization from spybot i was able to pinpoint which programs were the ones adding themselves to the startup.

 

My culprit programs were some the same and some similar to these from your list.

 

Running processes:

 

C:\WINDOWS\syseb32.exe

C:\WINDOWS\system32\addyq32.exe

C:\WINDOWS\system32\ntvdm.exe

 

O4 - HKLM\..\Run: [addyq32.exe] C:\WINDOWS\system32\addyq32.exe

O4 - HKLM\..\RunOnce: [addsb32.exe] C:\WINDOWS\addsb32.exe

O4 - HKLM\..\RunOnce: [addsu32.exe] C:\WINDOWS\system32\addsu32.exe

O4 - HKLM\..\RunOnce: [apppf32.exe] C:\WINDOWS\apppf32.exe

O4 - HKLM\..\RunOnce: [msvl32.exe] C:\WINDOWS\system32\msvl32.exe

O4 - HKLM\..\RunOnce: [addmx32.exe] C:\WINDOWS\system32\addmx32.exe

O4 - HKLM\..\RunOnce: [wineu.exe] C:\WINDOWS\system32\wineu.exe

O4 - HKLM\..\RunOnce: [mswl.exe] C:\WINDOWS\mswl.exe

O4 - HKLM\..\RunOnce: [apite.exe] C:\WINDOWS\apite.exe

O4 - HKLM\..\RunOnce: [mfcuv32.exe] C:\WINDOWS\system32\mfcuv32.exe

O4 - HKLM\..\RunOnce: [sdkdt.exe] C:\WINDOWS\sdkdt.exe

O4 - HKLM\..\RunOnce: [sdkqr.exe] C:\WINDOWS\system32\sdkqr.exe

O4 - HKLM\..\RunOnce: [ntzp.exe] C:\WINDOWS\ntzp.exe

O4 - HKLM\..\RunOnce: [syseb32.exe] C:\WINDOWS\syseb32.exe

 

 

I navigated to each of the programs and viewed their properties so i could determine manufacturer name, etc. and found that there was no info on them; normally if you check the properties of a legit program it has a tab for Version and it gives you the version number and manufacturer, but these programs didn't so what i did is rename them to program.exe.bak this way if in fact i needed these programs i could just go back and re-rename them.

 

Then I ran HijackThis and fixed (deleted) these entries.

 

Then i installed Spyware Blaster, which blocks a lot of ActiveX stuff.

 

By doing all of this i was able to somehow stop the spyware from running, and i havent come across the need to re-rename any of those files.

 

*Note: I do not know for sure if ALL of the listed programs are malware, these are just programs that i don't recognize. Check each items properties and check for a manufacturer name and version. I find it SUSPICIOUS when i dont find this info.

 

Let me know if any of this helps.

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I got no progress. After I followed many advises from similr situation, when I opened the IE, I recieve the same curse "96676:

If someone can tell me what files to delete, I will realy appreciate this.

This is my last log:

 

Logfile of HijackThis v1.97.7

Scan saved at 11:51:51 AM, on 6/29/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\atievxx.exe

c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe

c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe

c:\progra~1\mcafee.com\vso\mcvsescn.exe

C:\WINDOWS\system32\d3de.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\WINDOWS\system32\addyq32.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Sony Handheld\HOTSYNC.EXE

c:\progra~1\mcafee.com\vso\mcvsftsn.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\Program Files\Outlook Express\msimn.exe

C:\Program Files\Internet Explorer\iexplore.exe

c:\PROGRA~1\mcafee.com\vso\mcshield.exe

C:\PROGRA~1\WINZIP\winzip32.exe

C:\Documents and Settings\default\Local Settings\Temp\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qqjmu.dll/sp.html#96676

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://qqjmu.dll/index.html#96676

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://qqjmu.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qqjmu.dll/sp.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://qqjmu.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\qqjmu.dll/sp.html#96676

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {7987430E-2E3A-D544-43EA-72B1F3C3F6D2} - C:\WINDOWS\crtf32.dll

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [iSLP2STA.EXE] ISLP2STA.EXE START

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"

O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask

O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"

O4 - HKLM\..\Run: [addyq32.exe] C:\WINDOWS\system32\addyq32.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [spySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0

O4 - HKLM\..\RunOnce: [addol.exe] C:\WINDOWS\system32\addol.exe

O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE

O4 - Global Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE

O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O9 - Extra button: SideStep (HKLM)

O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab

O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsecurity.com/trojanscan/TDECntrl.CAB

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...83/mcinsctl.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/076dfdcf8a506c948219/...ip/RdxIE601.cab

O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8005.4192476852

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,20/mcgdmgr.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...321/mcfscan.cab

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Here is what i still see in your log:

 

Running processes:

C:\WINDOWS\system32\d3de.exe

C:\WINDOWS\system32\addyq32.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qqjmu.dll/sp.html#96676

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://qqjmu.dll/index.html#96676

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://qqjmu.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qqjmu.dll/sp.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://qqjmu.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\qqjmu.dll/sp.html#96676

O2 - BHO: (no name) - {7987430E-2E3A-D544-43EA-72B1F3C3F6D2} - C:\WINDOWS\crtf32.dll

O4 - HKLM\..\RunOnce: [addol.exe] C:\WINDOWS\system32\addol.exe

 

Try this:

1.- Restart in safe-mode

2.- Open Control Panel>Internet Options

Go to the Programs tab

Click on the Restore web settings button, make sure to checkmark 'restore home page'

3.- Go to Start>Search

Look for the folloing files:

d3de.exe *

addyq32.exe

addol.exe

qqjmu.dll **

crtf32.dll **

Rename these files to .exe.bak and .dll.bak; you may find copies of these files in a PREFETCH folder, just go ahead and delete those.

 

* I looked for this file in my System32 folder and i didn't see it, however, I did see several d3d?????.dll files, i assume that these ade directx files but like i said, i didn't see a d3de.exe; check the file properties for yourself and see if you find a legit manufacturer name under the VERSION tab, if this tab is missing it is most likelly spyware.

 

** You'll notice that your log states that these files are in your c:\windows folder; very few programs install DLL's in the c:\windows folder

(check this article http://support.microsoft.com/default.aspx?...Product=win2000 )

I renamed all of the dll's except for the ones named in the article and some of my programs quit working, so I suggest the same technique of checking the properties and looking for a VERSION tab, any dll file that doesnt have one rename it.

 

4.- Open your registry editor and navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Look for any programs that shouldn't start with windows and delete them

****(Please insert Microsoft registry editing disclaimer here :D )

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Runonce delete the [addol.exe] C:\WINDOWS\system32\addol.exe key

 

5.- Navigate to

c:\documents and settings\user name\local settings\application data\

c:\documents and settings\user name\local settings\application data\microsoft

Look for a folder called WINSHOW; if you find it, DELETE IT.

5.- Restart your computer

6.- Good luck!!!!

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