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I need a check of my laptop, its running very slow

slow computer spyware adware windows 7 HP Pavilion dv7

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3 replies to this topic

#1 codeteal

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Posted 27 June 2013 - 01:44 PM

I have a laptop pavilion dv7
Windows 7 professional
AMD Turion x2 Dual core rm-72 2.10GHz
4 GB memory
64-bit

My computer got some annoying browsers called internethelper 3.1 which i never downloaded.
Here is my malwarebyte log:
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.06.26.05

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Hp :: MARIO [administrator]

6/26/2013 3:38:57 PM
mbam-log-2013-06-26 (15-38-57).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 398244
Time elapsed: 1 hour(s), 10 minute(s), 15 second(s)

Memory Processes Detected: 1
C:\Windows\KMService.exe (RiskWare.Tool.CK) -> 2056 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 3
C:\Windows\KMService.exe (RiskWare.Tool.CK) -> Delete on reboot.
C:\Users\Hp\AppData\Local\Temp\addlyrics1030.exe (Adware.Dropper.AL) -> Quarantined and deleted successfully.
C:\Users\Hp\AppData\Local\Temp\installer.betterinstaller.playbryte-fa.exe (PUP.PlayBryte) -> Quarantined and deleted successfully.

(end)


Edit: Please read the Instructions and post the other requested logs (DDS, Security Check). We need the information in order to help you.


Edited by cnm, 27 June 2013 - 01:53 PM.


#2 cnm

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Posted 29 June 2013 - 09:47 AM

Hello codeteal.

Please create a Restore point. Give it a description like "Before AdwCleaner". How to create Restore Point.

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Follow the prompts to reboot the computer. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Then please read the Instructions and post the other requested logs (DDS, Security Check). We need the information in order to help you further.


Microsoft MVP Windows Security 2005-2006
How camest thou in this pickle? -- William Shakespeare:(1564-1616)
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#3 cnm

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Posted 06 July 2013 - 09:49 PM

codeteal, Are you still with me?


Microsoft MVP Windows Security 2005-2006
How camest thou in this pickle? -- William Shakespeare:(1564-1616)
The various helper groups here
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#4 cnm

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Posted 13 July 2013 - 05:25 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
Microsoft MVP Windows Security 2005-2006
How camest thou in this pickle? -- William Shakespeare:(1564-1616)
The various helper groups here
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