2 replies to this topic

[Bhuvana]

hi

I would like to have some questions about this same topic asked by Member Amhiliard in october,2013

I think I have a virus that won’t allow my PC to boot.  When the computer is turned on it takes a long time to do anything.  Then a message comes up saying:

 

[Repairing disk error, this might take over an hour to complete.]

 

After some time has passed, the following error message comes up:

 

[Automatic repair couldn’t repair your PC.  Press “advanced options’” to try other options to repair your PC or “shut down” to turn off your PC.  

Log file c:\windows\system32\logfiles\srt\srtTraill.txt]

 

The advanced options are not helpful, especially since I’m unable to back up my files.  Several attempts were made to use the Recovery Manager. The Recovery Manager gives an option to backup files, but every attempt is unsuccessful.

 Please help me to solve and to open or boot my computer. I have no backup for my files & i need your help

Thanks

[nasdaq]

Hello, Welcome to SpywareInfoForum
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

This may be a hardware problem. Lets see how far we can go.

Follow the instructions from Sandro Villinger on this page.
http://www.itworld.c...t-what-can-i-do

When done please let me know if you can boot to normal or safe boot with this computer.

[nasdaq]

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